If you are looking for a cheaper replacement to Adobe Acrobat, this is the product for you. It does just about everything Acrobat does and some of the similar features work even better on FoxitPhantom. The ribbon UI on the software is similar to the Microsoft Office suite products, so it is an easy transition to make.
It can be used to organize files in one location. If you want to control user access to documents then the inbuilt security is very helpful. It has the option to create multiple databases, so you can have one database for each department. The redact annotation can be used to hide certain parts on the documents. The signature and stamp annotation can be used to sign and stamp documents.
One thing that can be a problem for some users is that at least when running on Windows 10 you can easily find yourself opening PDF files with Microsoft Edge when what you really want is to use Foxit. Somehow Edge overrides the default reader for PDF files and you need to know how to set your default program and do it manually. This is not a particular problem of Foxit but it would be nice to prevent Edge from overtaking the PDF files.
Foxit does so many things that it takes time to get familiar with all the small icons that are pretty much everywhere around your interface. You have this tiny quick access tool bar on the top left and some others on the top right, then a couple more on the lower middle. The only problem that I see is that they are tiny and I understand that we all want to maximize the working area on the screen but there could be an option to make them bigger.
One downside for some users is that you need to be logged in to your user. I mentioned this as an advantage because it gives you all the connectivity but on the other hand if you don't have internet access or you want to work as a stand-alone user it may be complicated.
Foxit Phantom is pretty easy to use, but it is not as intuitive as the latest Adobe PDF products. Although the initial transition across the organization was filled with negative reactions, I think that over a few months, all departments were able to adapt to the new software and feel like they could find what they need within the tool.
FoxitPhantom PDF integrates very well with the Microsoft Office products, which is where I found I use this the most. It performs about as well as can be expected, without any out of place latency. Whether it be merging, deleting, editing or rearranging pages, its performance holds up even with larger documents.
I haven't personally had interaction with the customer support from FoxitPhantom, however based on conversations I have had with members in the organization, I was given positive feedback. Their website has a lot of information and tutorials. If you need to contact them, they are quick to respond. User manuals are readily available.
FoxitPhantom PDF works just as well for a fraction of the price, and I feel more secure not using an adobe product on my computer. While the feature sets are very similar Foxit is both easier to use personally and easier to teach to new employees. We used Adobe for several years and it was always viewed as a necessary evil.
Cost was the main factor in choosing GLOBODOX. Also it was very easy to use and implement compared to other products. The sales and support were very helpful during our evaluation period. During the trial we also found that the staff were more comfortable using GLOBODOX. So in the end it was an easy decision for us to choose GLOBODOX for managing our documents.
It's a less expensive alternative and for smaller businesses, that's a must, especially when needing multiple copies for employees at times.
Their call support will work with you on discounts at times to further minimize the cost.
They have at times helped me with transferring licenses of older versions (but still useful) by providing executables when they can't be found locally.
