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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FreeConference.com

    Score8.5 out of 10
    N/AFreeConference is a telephony and VoIP software solution from FreeConference.N/A

    Glance

    Score8 out of 10
    N/AGlance is a conferencing platform focused on customer engagement through visualization and collaboration.

    $19

    per month

    Pricing
    FreeConference.comGlance
    Editions & Modules
    No answers on this topic
    Lite
    $19.00
    per month
    Professional
    $35.00
    per month
    Offerings
    Pricing Offerings
    FreeConference.comGlance
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    FreeConference.comGlance
    Cloud PBX
    Comparison of Cloud PBX features of FreeConference.com and Glance
    Feature
    FreeConference.com
    10.0
    1 Ratings
    23% above category average
    Glance
    -
    Ratings
    Call reports10.01 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of FreeConference.com and Glance
    Feature
    FreeConference.com
    9.0
    3 Ratings
    9% above category average
    Glance
    -
    Ratings
    Call recording9.03 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of FreeConference.com and Glance
    Feature
    FreeConference.com
    8.0
    3 Ratings
    1% above category average
    Glance
    -
    Ratings
    Video conferencing8.02 Ratings00 Ratings
    Audio conferencing8.03 Ratings00 Ratings
    Best Alternatives
    FreeConference.comGlance
    Small Businesses
    CallFire
    Score9.7 out of 10
    ClientSuccess
    Score6 out of 10
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    ChurnZero
    Score7.9 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    Gainsight CS
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FreeConference.comGlance
    Likelihood to Recommend
    8.0
    (3 ratings)
    8.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    FreeConference.comGlance
    Likelihood to Recommend
    iotum
    FreeConference.com is best suited when the big-name video conferencing brands are simply not working. It offers an alternative when compatibility seems to be an issue when attempting to video conference. It is less appropriate for first invitations since most people are not familiar with the brand.
    Incentivized
    Read full review
    Glance
    Glance is an ideal tool where the customer base is not very technologically savvy. We support farmers, so this demographic is known for being behind on the technological advances of their industry. We are primarily a call center. Glance has helped our new agents be better equipped from day one, which results in their onboarding time being much quicker since they are able to see common issues first-hand
    Incentivized
    Read full review
    Pros
    iotum
    • I love the ability to make long distance calls without charge.
    • I was delighted when they added the ability to screen share and show my slides to my customers.
    • I also love that FreeConference.com immediately provides replays of your meetings - in case somebody wasn't able to attend live.
    Incentivized
    Read full review
    Glance
    • Being able to start a meeting right from your task bar with minimal clicks is key for great customer service.
    • The ability to customize our support domain makes it an easy address to verbally give the customer.
    Incentivized
    Read full review
    Cons
    iotum
    • Not being able to use 800 number (toll free).
    • The website interface could be spruced up a bit.
    Incentivized
    Read full review
    Glance
    • We would like more reporting features and more granularity with what we see.
    • We would like to schedule our own reports.
    • We would like more control over the user templates.
    Incentivized
    Read full review
    Support Rating
    iotum
    No answers on this topic
    Glance
    Easy to get hold of and always very helpful. Having a support team dedicated to one product and one that will support all of your users (not just the admins) made it easy to implement in a small business.
    Incentivized
    Read full review
    Alternatives Considered
    iotum
    Call quality is very similar to the above products. However, most of our community partners and collaborators are not aware of FreeConference and are thus less able to utilize it without prompting and sometimes assistance from us.
    Incentivized
    Read full review
    Glance
    Glance, while lacking some features of its competitors, is easy to use and standalone. Support for this application is dedicated to it and you can get near immediate support. This was key given the demographic of our staff.
    Incentivized
    Read full review
    Return on Investment
    iotum
    • BEST ROI ever! It's all free and has let me access people globally. Thanks!
    Incentivized
    Read full review
    Glance
    • Glance has reduced the amount of time an agent spends on a single call by nearly 30%. This reduction in time has helped us attend to more customers and more quickly.
    • The speed at which our agents picked up this tool speaks to the ease of use and integration of Glance.
    • Overall, this has helped our team managers train their teams on the product more efficiently.
    Incentivized
    Read full review
    ScreenShots