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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FreeConference.com

    Score8.5 out of 10
    N/AFreeConference is a telephony and VoIP software solution from FreeConference.N/A

    Vertical Wave

    Score9.2 out of 10
    N/AWave IP from Vertical Communications in Santa Clara, California is a unified communications platform that combines voice, mobility and a variety of communications applications and services to connect customers and workforces. Core applications and features include a desktop management interface, call recording, visual voicemail, IVR based customer appointment reminders and customer surveys.N/A
    Pricing
    FreeConference.comVertical Wave
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    FreeConference.comVertical Wave
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    FreeConference.comVertical Wave
    Cloud PBX
    Comparison of Cloud PBX features of FreeConference.com and Vertical Wave
    Feature
    FreeConference.com
    10.0
    1 Ratings
    23% above category average
    Vertical Wave
    10.0
    1 Ratings
    17% above category average
    Call reports10.01 Ratings00 Ratings
    Hosted PBX00 Ratings10.01 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings10.01 Ratings
    Directory of employee names00 Ratings10.01 Ratings
    Call Management
    Comparison of Call Management features of FreeConference.com and Vertical Wave
    Feature
    FreeConference.com
    9.0
    3 Ratings
    9% above category average
    Vertical Wave
    10.0
    1 Ratings
    14% above category average
    Call recording9.03 Ratings10.01 Ratings
    Answering rules00 Ratings10.01 Ratings
    Call park00 Ratings10.01 Ratings
    Call screening00 Ratings10.01 Ratings
    Message alerts00 Ratings10.01 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of FreeConference.com and Vertical Wave
    Feature
    FreeConference.com
    8.0
    3 Ratings
    1% above category average
    Vertical Wave
    -
    Ratings
    Video conferencing8.02 Ratings00 Ratings
    Audio conferencing8.03 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of FreeConference.com and Vertical Wave
    Feature
    FreeConference.com
    -
    Ratings
    Vertical Wave
    10.0
    1 Ratings
    12% above category average
    Mobile app for iOS00 Ratings10.01 Ratings
    Mobile app for Android00 Ratings10.01 Ratings
    Best Alternatives
    FreeConference.comVertical Wave
    Small Businesses
    CallFire
    Score9.7 out of 10
    Broadvoice | GoContact
    Score9.1 out of 10
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    Webex Calling
    Score8.8 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    Webex Calling
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FreeConference.comVertical Wave
    Likelihood to Recommend
    8.0
    (3 ratings)
    10.0
    (1 ratings)
    User Testimonials
    FreeConference.comVertical Wave
    Likelihood to Recommend
    iotum
    FreeConference.com is best suited when the big-name video conferencing brands are simply not working. It offers an alternative when compatibility seems to be an issue when attempting to video conference. It is less appropriate for first invitations since most people are not familiar with the brand.
    Incentivized
    Read full review
    Vertical Communications
    The system does more than I've even had the pleasure to implement. I appreciate the staff and the system. It's stable and dynamic enough to meet any companies needs.
    Incentivized
    Read full review
    Pros
    iotum
    • I love the ability to make long distance calls without charge.
    • I was delighted when they added the ability to screen share and show my slides to my customers.
    • I also love that FreeConference.com immediately provides replays of your meetings - in case somebody wasn't able to attend live.
    Incentivized
    Read full review
    Vertical Communications
    • System uptime is tremendous, I almost forget it exists on my server rack.
    • Desktop software is very easy to learn, I can train new receptionists within a few minutes and they don't have to memorize extensions or rely on a sheet of numbers
    • Call recording works well, I am able to find calls based on a number of criteria and it finds the calls fast and I can easily export them for use.
    Incentivized
    Read full review
    Cons
    iotum
    • Not being able to use 800 number (toll free).
    • The website interface could be spruced up a bit.
    Incentivized
    Read full review
    Vertical Communications
    • There are a few interfaces for working with the system and it can be daunting to learn
    • They charge quite a bit annually and if you miss an update they charge you additional fees to catch up.
    Incentivized
    Read full review
    Alternatives Considered
    iotum
    Call quality is very similar to the above products. However, most of our community partners and collaborators are not aware of FreeConference and are thus less able to utilize it without prompting and sometimes assistance from us.
    Incentivized
    Read full review
    Vertical Communications
    No answers on this topic
    Return on Investment
    iotum
    • BEST ROI ever! It's all free and has let me access people globally. Thanks!
    Incentivized
    Read full review
    Vertical Communications
    • Good call tracking and automated systems allows for less staff and accurate metrics
    Incentivized
    Read full review
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