What users are saying about
16 Ratings
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Score 8.1 out of 100
3 Ratings
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Score 5 out of 100

Likelihood to Recommend

FreeConferenceCall.com

I think that FreeConferenceCall.com is well suited for anyone, really. They do a great job at providing options for all types of scenarios-from basic phone calls to now offering the video conference. The only time I think that it might not be as advantageous to use is when there are only 2 people that are needing to connect-in that case it's just as easy to direct dial
Amy O'Day | TrustRadius Reviewer

Webinato

Low-bandwidth environments seemed to prefer Google Hangout.
Stefano M. Rivolta | TrustRadius Reviewer

Feature Rating Comparison

Cloud PBX

FreeConferenceCall.com
9.0
Webinato
Hosted PBX
FreeConferenceCall.com
9.7
Webinato
Multi-level Interactive Voice Response (IVR)
FreeConferenceCall.com
10.0
Webinato
User templates
FreeConferenceCall.com
7.5
Webinato
Call reports
FreeConferenceCall.com
8.7
Webinato

Call Management

FreeConferenceCall.com
8.3
Webinato
Answering rules
FreeConferenceCall.com
8.0
Webinato
Call recording
FreeConferenceCall.com
9.3
Webinato
Call park
FreeConferenceCall.com
8.0
Webinato
Call screening
FreeConferenceCall.com
8.0
Webinato
Message alerts
FreeConferenceCall.com
8.0
Webinato

VoIP system collaboration

FreeConferenceCall.com
8.8
Webinato
Video conferencing
FreeConferenceCall.com
8.5
Webinato
Audio conferencing
FreeConferenceCall.com
9.5
Webinato
Video screen sharing
FreeConferenceCall.com
8.7
Webinato
Instant messaging
FreeConferenceCall.com
8.5
Webinato

Mobile apps

FreeConferenceCall.com
10.0
Webinato
Mobile app for iOS
FreeConferenceCall.com
10.0
Webinato
Mobile app for Android
FreeConferenceCall.com
10.0
Webinato

Pros

FreeConferenceCall.com

  • Clear calls, it is easy to hear no matter how many participants are on the call.
  • Does not kick participants off, we have up to 40 people on the call and it works fine.
  • Easy to remember, the phone number and code is the same so it is easy for staff to recall.
  • No busy signals, we can always get through to set up call.
Leslie Fusaro | TrustRadius Reviewer

Webinato

  • Registration page
  • On-site technical help
Anonymous | TrustRadius Reviewer

Cons

FreeConferenceCall.com

  • Recently callers cannot get onto the call
  • Users on the call get bumped off
  • Non-transparent policy about why problems are occurring. If FreeConferenceCall.com can't reliably provide free service, just tell me that rather than blaming it on a law that changed and local carriers causing the problems. The real problem is that the law did recently change, which allowed companies like FreeConferenceCall.com to collect a revenue share for all calls placed through certain hubs--even free calls. This loophole was removed recently, and I believe the service issues I've been experiencing are being used to extort users to buy a paid service in order to receive trouble-free service.
  • I found customer service representatives rude and dismissive
Anonymous | TrustRadius Reviewer

Webinato

  • Aesthetics - in short, there are many competiting softwares and web platforms that have sharper visual qualities and more intuitive design. As the digital divide shrinks, users desire simple, easy-to-learn interfaces. More tech-savvy and higher production quality users will dig deeper for the more granular elements that omNovia supports so well. Also even more customizable webinar environments; perhaps more detailed themes.
  • Hand in hand with the UI renovaton, I'd suggest a company rebranding. Instead of appealing to the corporate environments, I think the technology and applications omNovia represent can have a much wider use case.
  • Mobile - going more mobile than omNovia already is. Products like Bambuser and Adobe Connect have a more integrated and intuitive mobile apps that simply out perform OmNovia.
Stefano M. Rivolta | TrustRadius Reviewer

Likelihood to Renew

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
It is so user friendly.
Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

Webinato

Webinato 5.5
Based on 2 answers
Even though OmNovia offers great products, our recent account rep has been difficult to deal with. We are being charged for services we've never been charged for before. She is responsive and helpful but we were not aware of these additional charges when making our deal with our previous rep.
Anonymous | TrustRadius Reviewer

Usability

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
I am and have been extremely pleased with my use of this product.
Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

Webinato

No score
No answers yet
No answers on this topic

Support Rating

FreeConferenceCall.com

FreeConferenceCall.com 9.5
Based on 3 answers
I didn't have to reach out for support that often - but when I did, I got prompt clear responses.
Michelle Braun | TrustRadius Reviewer

Webinato

No score
No answers yet
No answers on this topic

Implementation Rating

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
It's a no brainer!
Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

Webinato

No score
No answers yet
No answers on this topic

Alternatives Considered

FreeConferenceCall.com

So this doesn't have the polish that say Zoom or Teams has, but for free, you can't complain. The real big unknown is anything to do with security where a product like Teams is great. Zoom and Teams seem to have become standard that everyone has installed and is familiar with, but the adjustment to FCC is pretty fast and painless.
Doug Mancosky | TrustRadius Reviewer

Webinato

Having an assortment of licenses at my disposal with different web platform products was key given the clients included embassies, consulates, universities, etc. all over the world in different bandwidth environments, with different media equipment available, etc. omNovia performed well for the users with moderate to high bandwidth and higher quality equipment. Low-bandwith users did use the audio chat function but preferred less intense platforms that allowed for video. Other products: Watchitoo, Adobe Connect, Google Hangout, WebEx, GoTo Meeting.
Stefano M. Rivolta | TrustRadius Reviewer

Return on Investment

FreeConferenceCall.com

  • It was free so cost was good.
  • Lacks features we needed.
  • We now prefer Zoom which has apps, features and more we need.
Anonymous | TrustRadius Reviewer

Webinato

  • in person networking since OmNovia allows for live events to be streamed. Without this ability we would only have regular webinars and would miss out on the networking opportunity.
Anonymous | TrustRadius Reviewer

Pricing Details

FreeConferenceCall.com

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FreeConferenceCall.com Editions & Modules

Additional Pricing Details

Webinato

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Webinato Editions & Modules

Edition
Webinato$699.001
  1. Per Room Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

FreeConferenceCall.com
8.0
Webinato
8.0

Likelihood to Renew

FreeConferenceCall.com
10.0
Webinato
5.5

Usability

FreeConferenceCall.com
10.0
Webinato

Support Rating

FreeConferenceCall.com
9.5
Webinato

Implementation Rating

FreeConferenceCall.com
10.0
Webinato

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