Freelancer.com vs. Mhelpdesk

Whether you're a freelancer or looking for a freelancer, Freelancer.com can get you together. There is a wide variety of project types that either can post in. It does take more time to search for clients and freelancers, though, since there is quite a range of both in experience, quality, and compensation (to be expected, but harder to weed through.) As a freelancer, it seems to work well enough for solo freelancers, but it could be better.

Incentivized

Mhelpdesk is perfect for smaller companies and mid-sized companies I would say. Larger companies may need something a little more advanced for lack of better words or able to handle thousands upon thousands of constant work orders, etc. Smaller companies or companies that are mid-size would benefit from this program the most as it provides the necessary programming to succeed along with its ease of use.

Incentivized

• Taking care that all involved parties are satisfied, as client so the employed staff.
• Sorting and filtering the adverts.
• Tracking project progression.

Incentivized

• The timer to track the technicians time is wonderful.
• Integrates well with QuickBooks.
• The mobile app is great.

• Provide screen sharing to work with freelancers.
• Provide an instant messenger software. When you receive a message from a freelancer, you receive a notification by email and then you have to go to the website to read his message.
• Fees are too high for freelancers, they can refuse small projects due to high fees.

Incentivized

• mHelpDesk lacks in its expansion ability of multiple administrator types. We have executive level, midlevel, and department level administrators in addition to the tech, managers, etc. working directly with the system. It seems we are always about one admin level shy of what we need and are unable to create it.
• mHelpDesk sometimes has difficulty with its mobile tracking either being accurate as seen by the administrators or in locking up the mobile devices of the techs. It is not a constant issue yet one which occurs often enough to be of note.
• mHelpDesk doesn't track automatically so our mobile techs can shut that off. While that may be a disciplinary operational issue for us as well, we should be able to lock that setting "on" so our users are tracked which using the app.

Incentivized

The staff at Mhelpdesk have been incredible. They are consistently adding new features and are willing to work with us to meet our company's needs

It works well for most of what we need. It integrates well w/ quickbooks. We would like to see it integrate w/ outlook.

I choose Freelancer.com for technical projects, such as designing a more responsive website for the business or a mobile app for the business. Also, I come to Freelancer.com when I urgently need a design layout of for marketing materials, especially when our only designer is on leave or sick leave. This allows me to have a fast design to cover for the absence of the graphic designer.

Incentivized

When we first started using Mhelpdesk, RepairShopr was just a blip on our radar and didn't have the feature-set that Mhelpdesk did. RepairShopr looked great, but the Mhelpdesk had a lot more features. Every 6 months or so, I'd check on RepairShopr and it was growing fast and adding new features all the time. After a few years - the difference was night and day so we switched to RepairShopr and it's been a much better fit for our business.

Incentivized

• Freelancer.com increased the people who work with me by 3.
• Freelancer.com has helped me in finishing my objectives by hiring a freelancer and by working as a freelancer.

Incentivized

• It has overall been positive

Incentivized