TrustRadius

Freestyle Multichannel Order Management vs. IBM Sterling Order Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Freestyle M.O.M.
Score 8.3 out of 10
N/A
Freestyle Solutions is an order management software offering from the company of the same name in New Jersey formerly known as Dydacomp, strictly for ecommerce sellers operating across multiple channels.N/A
IBM Sterling Order Management
Score 9.1 out of 10
N/A
IBM now owns and supports Sterling Commerce products (since August 2010), the most notable product being IBM Order Management. The platform emphasizes order promising and fulfillment and provides tools to adaptively complete orders specified to customer demands.N/A
Pricing
Freestyle Multichannel Order ManagementIBM Sterling Order Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Freestyle M.O.M.IBM Sterling Order Management
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Freestyle Multichannel Order ManagementIBM Sterling Order Management
Top Pros
Top Cons
Best Alternatives
Freestyle Multichannel Order ManagementIBM Sterling Order Management
Small Businesses
Webgility
Webgility
Score 9.8 out of 10
Webgility
Webgility
Score 9.8 out of 10
Medium-sized Companies
Accounting Seed
Accounting Seed
Score 8.3 out of 10
Accounting Seed
Accounting Seed
Score 8.3 out of 10
Enterprises
SAP S/4HANA Cloud
SAP S/4HANA Cloud
Score 8.6 out of 10
SAP S/4HANA Cloud
SAP S/4HANA Cloud
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Freestyle Multichannel Order ManagementIBM Sterling Order Management
Likelihood to Recommend
6.0
(1 ratings)
7.0
(5 ratings)
Likelihood to Renew
-
(0 ratings)
8.4
(3 ratings)
Online Training
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
Freestyle Multichannel Order ManagementIBM Sterling Order Management
Likelihood to Recommend
Freestyle Solutions
MOM is not well suited as a CRM, though it can be used in that role. It is a good program to use for order management. It probably isn't well suited to be the only program you use, but certainly can help in an auxiliary role.
Verified User
Anonymous
Read full review
IBM
It's perfect for medium to large retailers
Verified User
Anonymous
Read full review
Pros
Freestyle Solutions
  • Order Entry
  • Shipping
Verified User
Anonymous
Read full review
IBM
  • Centralizing data.
  • Instantaneously updated data.
  • Ad hoc reporting.
Gregory Powell | TrustRadius Reviewer
Gregory Powell
Inventory Control Analyst
Read full review
Cons
Freestyle Solutions
  • Updating and improving the user interface
  • CRM
Verified User
Anonymous
Read full review
IBM
  • RCP Based deployment
  • Wider variety of sourcing configuration
  • Product Documentation
  • COM Features need to better so that Customer case handling is facilitated
RC
Raj Samrat Chaudhuri
Senior Manager - Projects
Read full review
Likelihood to Renew
Freestyle Solutions
No answers on this topic
IBM
The package of Sterling Order Management / Sterling Store / Sterling Call Center works very well and it supports the expansion to Geographies like US/EU/JP/China, some of hottest markets for e-commerce.
Verified User
Anonymous
Read full review
Alternatives Considered
Freestyle Solutions
Frankly I'm not sure which other programs are direct competitors to MOM. I can't think of any and I haven't used any others. For our purposes, it works well
Verified User
Anonymous
Read full review
IBM
Warehouse Management System which is mainly focussed on warehouse fulfillment but not on the routing and availability tracking
Verified User
Anonymous
Read full review
Return on Investment
Freestyle Solutions
  • I don't know ROI numbers for this program.
Verified User
Anonymous
Read full review
IBM
  • Optimal inventory management resulted in more orders per minute and good ROI and customer experience
Verified User
Anonymous
Read full review
ScreenShots