What users are saying about
1 Rating
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Score 6 out of 100
12 Ratings
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Score 10 out of 100

Attribute Ratings

  • IBM Order Management is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

6.0

Freestyle M.O.M.

60%
1 Rating
7.0

IBM Order Management

70%
5 Ratings

Likelihood to Renew

Freestyle M.O.M.

N/A
0 Ratings
8.4

IBM Order Management

84%
3 Ratings

Online Training

Freestyle M.O.M.

N/A
0 Ratings
7.0

IBM Order Management

70%
1 Rating

Likelihood to Recommend

Freestyle Solutions

MOM is not well suited as a CRM, though it can be used in that role. It is a good program to use for order management. It probably isn't well suited to be the only program you use, but certainly can help in an auxiliary role.
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IBM

It's perfect for medium to large retailers
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Pros

Freestyle Solutions

  • Order Entry
  • Shipping
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IBM

  • Centralizing data.
  • Instantaneously updated data.
  • Ad hoc reporting.
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Cons

Freestyle Solutions

  • Updating and improving the user interface
  • CRM
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IBM

  • RCP Based deployment
  • Wider variety of sourcing configuration
  • Product Documentation
  • COM Features need to better so that Customer case handling is facilitated
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Pricing Details

Freestyle M.O.M.

Starting Price

Editions & Modules

Freestyle M.O.M. editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    IBM Order Management

    Starting Price

    Editions & Modules

    IBM Order Management editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Freestyle Solutions

      No answers on this topic

      IBM

      The package of Sterling Order Management / Sterling Store / Sterling Call Center works very well and it supports the expansion to Geographies like US/EU/JP/China, some of hottest markets for e-commerce.
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      Alternatives Considered

      Freestyle Solutions

      Frankly I'm not sure which other programs are direct competitors to MOM. I can't think of any and I haven't used any others. For our purposes, it works well
      Read full review

      IBM

      Warehouse Management System which is mainly focussed on warehouse fulfillment but not on the routing and availability tracking
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      Return on Investment

      Freestyle Solutions

      • I don't know ROI numbers for this program.
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      IBM

      • Optimal inventory management resulted in more orders per minute and good ROI and customer experience
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