What users are saying about
1 Rating
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Score 6 out of 100
10 Ratings
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Score 6 out of 100

Likelihood to Recommend

Freestyle M.O.M.

MOM is not well suited as a CRM, though it can be used in that role. It is a good program to use for order management. It probably isn't well suited to be the only program you use, but certainly can help in an auxiliary role.
Anonymous | TrustRadius Reviewer

IBM Order Management

It's perfect for medium to large retailers
Anonymous | TrustRadius Reviewer

Pros

Freestyle M.O.M.

  • Order Entry
  • Shipping
Anonymous | TrustRadius Reviewer

IBM Order Management

  • Centralizing data.
  • Instantaneously updated data.
  • Ad hoc reporting.
Gregory Powell | TrustRadius Reviewer

Cons

Freestyle M.O.M.

  • Updating and improving the user interface
  • CRM
Anonymous | TrustRadius Reviewer

IBM Order Management

  • RCP Based deployment
  • Wider variety of sourcing configuration
  • Product Documentation
  • COM Features need to better so that Customer case handling is facilitated
Raj Samrat Chaudhuri | TrustRadius Reviewer

Likelihood to Renew

Freestyle M.O.M.

No score
No answers yet
No answers on this topic

IBM Order Management

IBM Order Management 8.4
Based on 3 answers
The package of Sterling Order Management / Sterling Store / Sterling Call Center works very well and it supports the expansion to Geographies like US/EU/JP/China, some of hottest markets for e-commerce.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Freestyle M.O.M.

Frankly I'm not sure which other programs are direct competitors to MOM. I can't think of any and I haven't used any others. For our purposes, it works well
Anonymous | TrustRadius Reviewer

IBM Order Management

Warehouse Management System which is mainly focussed on warehouse fulfillment but not on the routing and availability tracking
Anonymous | TrustRadius Reviewer

Return on Investment

Freestyle M.O.M.

  • I don't know ROI numbers for this program.
Anonymous | TrustRadius Reviewer

IBM Order Management

  • Optimal inventory management resulted in more orders per minute and good ROI and customer experience
Anonymous | TrustRadius Reviewer

Pricing Details

Freestyle M.O.M.

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

IBM Order Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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