What users are saying about
14 Ratings
7 Ratings
14 Ratings
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Score 8.2 out of 100
7 Ratings
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Score 5.6 out of 100

Feature Set Ratings

  • FreshMail ranks higher in 3 feature sets: Email & Online Marketing, Reporting & Analytics, Pre-Send Testing

Email & Online Marketing

8.4

FreshMail

84%
4.8

MessageGears

48%
FreshMail ranks higher in 8/9 features

WYSIWYG email editor

8.5
85%
3 Ratings
2.8
28%
2 Ratings

Dynamic content

8.5
85%
3 Ratings
5.4
54%
3 Ratings

Ability to test dynamic content

9.0
90%
3 Ratings
4.8
48%
3 Ratings

Landing pages

9.0
90%
2 Ratings
N/A
0 Ratings

A/B testing

8.0
80%
3 Ratings
4.4
44%
3 Ratings

Mobile optimization

7.0
70%
3 Ratings
8.0
80%
1 Rating

Email deliverability reporting

10.0
100%
4 Ratings
3.5
35%
3 Ratings

List management

7.0
70%
3 Ratings
4.7
47%
3 Ratings

Triggered drip sequences

8.5
85%
3 Ratings
4.7
47%
3 Ratings

Reporting & Analytics

8.2

FreshMail

82%
1.5

MessageGears

15%
FreshMail ranks higher in 3/3 features

Dashboards

8.0
80%
3 Ratings
1.6
16%
3 Ratings

Standard reports

8.0
80%
3 Ratings
1.6
16%
3 Ratings

Custom reports

8.5
85%
3 Ratings
1.2
12%
3 Ratings

Pre-Send Testing

8.4

FreshMail

84%
4.2

MessageGears

42%
FreshMail ranks higher in 8/8 features

URL Validation

8.5
85%
2 Ratings
1.0
10%
1 Rating

Link Tracking

9.5
95%
2 Ratings
5.0
50%
3 Ratings

Image Validation

8.0
80%
2 Ratings
7.0
70%
1 Rating

Inbox Display

8.0
80%
2 Ratings
7.0
70%
1 Rating

Email Accessibility Tools

9.0
90%
2 Ratings
N/A
0 Ratings

Spelling and Grammar Check

8.0
80%
2 Ratings
6.0
60%
1 Rating

Spam Testing

8.0
80%
2 Ratings
1.8
18%
2 Ratings

Email Previews

8.0
80%
2 Ratings
1.9
19%
2 Ratings

Attribute Ratings

  • FreshMail is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.5

FreshMail

85%
3 Ratings
4.3

MessageGears

43%
3 Ratings

Usability

FreshMail

N/A
0 Ratings
6.0

MessageGears

60%
1 Rating

Support Rating

FreshMail

N/A
0 Ratings
8.0

MessageGears

80%
1 Rating

Likelihood to Recommend

FreshMail

The platform works very well for sending emails with simple layouts, it also allows you to keep track of the opening data of those who receive the emails. The platform could improve its ability to modify databases and integrate with other platforms in order to automate some of the marketing actions.
Read full review

MessageGears

MessageGears can be a solid, inexpensive email solution and you can be able to send millions of emails per year. In 2020, we delivered over 235 million emails at a fraction of what that would cost with any other email service provider. We worked with MessageGears on a custom solution with our database.
Read full review

Pros

FreshMail

  • Location targeting to filter people based on their region
  • Auto responding to questions and similar inquiries related to content
  • Engaging and building interest in the product
Read full review

MessageGears

  • The MessageGears Support team is very helpful.
Read full review

Cons

FreshMail

  • My campaign got delayed because of their moderation process. When I wrote them to ask what was going on they said they have some kind of anti-spam moderation process that was taking longer than usual.
  • I don’t like the fact that you can’t edit your template in HTML in their editing program (FreshMail Designer). This is probably isn’t a big deal for most people but some of us like to take over every detail of the template.
Read full review

MessageGears

  • Multivariate testing
  • WYSIWYG email builder
  • SQL audience error report
  • Native reporting
Read full review

Pricing Details

FreshMail

Starting Price

Editions & Modules

FreshMail editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Required

    Additional Details

    FreshMail is absolutely free if you send less than 2000 emails to up to 500 subscribers per month.

    MessageGears

    Starting Price

    Editions & Modules

    MessageGears editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      FreshMail

      No answers on this topic

      MessageGears

      Our situation is unique so I believe we are working on a semi-outdated UI which needs a tune up / version upgrade. Similarly, our custom connection means that we do not have access to the full feature set so I've never experienced MessageGears' best functionality
      Read full review

      Support Rating

      FreshMail

      No answers on this topic

      MessageGears

      MessageGears support is always quick to respond when we have an issue, which is rare. Gail has been our main rep and she has been great. We don't have many issues so luckily, we don't need to lean on their customer support team much. That said, it would be beneficial to hear from upper management more.
      Read full review

      Alternatives Considered

      FreshMail

      FreshMail stands out for its ease of email design. Being a specialised email tool, it is more versatile when it comes to obtaining data from users, it is more intuitive, as the amount of time that needs to be invested in learning how to design emails, landing pages, a/b testing and others, is much less than the competition
      Read full review

      MessageGears

      MessageGears doesn't come close to Salesforce Marketing Cloud. We chose MessageGears based on how data was accessed. We never really got a good preview of how the system works or what was available, so we didn't know everything that it was lacking until we started using it.
      Read full review

      Return on Investment

      FreshMail

      • Better Outreach
      • Hitting the objective of marketing prospects qualified
      • Return on cost
      Read full review

      MessageGears

      • Sending more email!
      • Onboarding handoff was a little rough
      • Great control on who we are sending to
      • Dynamic content is very easy!
      Read full review

      Screenshots

      Add comparison