What users are saying about
5 Ratings
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Score 7.5 out of 100
3 Ratings
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Score 10 out of 100

Feature Set Ratings

    Monitoring Tasks

    4.8

    Freshping

    48%

    HPE Systems Insight Manager (SIM)

    Feature Set Not Supported
    N/A
    Freshping ranks higher in 5/5 features

    Remote monitoring

    7.5
    75%
    2 Ratings
    N/A
    0 Ratings

    Network device monitoring

    2.0
    20%
    1 Rating
    N/A
    0 Ratings

    Multiple Server Monitoring

    4.5
    45%
    2 Ratings
    N/A
    0 Ratings

    Multi-device monitoring

    2.0
    20%
    1 Rating
    N/A
    0 Ratings

    Automated alerts and notifications

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Management Tasks

    8.0

    Freshping

    80%

    HPE Systems Insight Manager (SIM)

    Feature Set Not Supported
    N/A
    Freshping ranks higher in 1/1 features

    Policy-based automation

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Reporting

    6.2

    Freshping

    62%

    HPE Systems Insight Manager (SIM)

    Feature Set Not Supported
    N/A
    Freshping ranks higher in 3/3 features

    Performance data reports

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Customizable reporting

    4.0
    40%
    1 Rating
    N/A
    0 Ratings

    Data visualization

    6.5
    65%
    2 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Freshping is rated higher in 2 areas: Likelihood to Recommend, Usability

    Likelihood to Recommend

    7.5

    Freshping

    75%
    2 Ratings
    7.0

    HPE Systems Insight Manager (SIM)

    70%
    1 Rating

    Usability

    9.0

    Freshping

    90%
    2 Ratings
    7.0

    HPE Systems Insight Manager (SIM)

    70%
    1 Rating

    Support Rating

    10.0

    Freshping

    100%
    4 Ratings

    HPE Systems Insight Manager (SIM)

    N/A
    0 Ratings

    Implementation Rating

    Freshping

    N/A
    0 Ratings
    7.0

    HPE Systems Insight Manager (SIM)

    70%
    2 Ratings

    Likelihood to Recommend

    Freshworks Inc

    Freshing is well suited for user-facing systems, the systems they directly use. It also serves as nice eye-candy for them to look at. It does not monitor internal IT systems as well as we had hoped, so we use other tools to monitor those systems.
    Read full review

    Hewlett Packard Enterprise

    This software is suited for a smaller organization with a small datacenter that uses mainly HP hardware. Once the environment gets larger it would pay to move to some of their paid for products
    Read full review

    Pros

    Freshworks Inc

    • The UI is neat. It's very easy to use, and with lots of information.
    • It's very easy to set up.
    • The "badge" feature is interesting for showing up on institutional website.
    Read full review

    Hewlett Packard Enterprise

    • HP Systems Insight Manager is very good at scanning for devices and adding them for monitoring is almost effortless.
    • HP Systems Insight Manager is very good at detecting most HP hardware and integrating with local management software.
    Read full review

    Cons

    Freshworks Inc

    • Better integration with Freshservice to generate tickets
    • Monitor internal systems
    • Better ability to customize
    Read full review

    Hewlett Packard Enterprise

    • I think some of the areas that HP Systems Insight Manager can improve is non HP hardware.
    • This software also sometimes struggles handling larger environments.
    • This software also has issues managing environments that aren't set up perfectly.
    Read full review

    Pricing Details

    Freshping

    Starting Price

    $0 50 checks (none additional)

    Editions & Modules

    Freshping editions and modules pricing
    EditionModules
    SproutFree1
    Blossom - 60 checks (can add more checks)$11.002
    Garden - 80 checks (can add more checks)$36.003

    Footnotes

    1. 50 checks (none additional)
    2. per month, billed annually
    3. per month, billed annually

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Every additional 10 checks - $8/month billed annually

    HPE Systems Insight Manager (SIM)

    Starting Price

    Editions & Modules

    HPE Systems Insight Manager (SIM) editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      Freshworks Inc

      It's perfectly easy and straightforward to use. There's no need to read documentation, you just register and will surely be able to configure whatever monitor you want to set up. It's also very easy to use other features like the status page, reporting, alerts, etc.
      Read full review

      Hewlett Packard Enterprise

      For basic functions it's very easy to set up and use. However, for more advanced functions it takes a lot of time to figure out its quirks
      Read full review

      Support Rating

      Freshworks Inc

      To date we have had no need of support from Freshping, it has just been that easy to use. It is highly intuitive and self-explanatory.
      Read full review

      Hewlett Packard Enterprise

      No answers on this topic

      Implementation Rating

      Freshworks Inc

      No answers on this topic

      Hewlett Packard Enterprise

      It's good for small organizations that use HP branded equipment
      Read full review

      Alternatives Considered

      Freshworks Inc

      We use Uptime Robot, and also some internal health checks, which report directly to our emails and chat applications. They all work "pretty fine," but unfortunately all of them have had some false positives or missed some minor downtime, so as for us, it doesn't add too much overhead, and we prefer to use several. I would say all the ones mentioned are good for the job.
      Read full review

      Hewlett Packard Enterprise

      Some of the other products I use for system management are HP SiteScope and SolarWinds Orion NPM and APM. SiteScope is another good HP product but it isn't very cost effective to use for general system management. It's good for performing complex alerting and monitoring. SolarWinds makes a great product but it is better geared for gathering statistics and performance data real-time and historically. Again the cost of this product makes it ineffective for general system monitoring.
      Read full review

      Return on Investment

      Freshworks Inc

      • Good visual for end users
      • Adds another check to verify uptime/outages
      • Cost for us was free, so we had nothing to lose by adding it
      Read full review

      Hewlett Packard Enterprise

      • Since this software is free if you buy HP hardware the cost is nothing which is nice for cash strapped businesses.
      • This software has a somewhat difficult time handling large environments where systems are not configured perfectly for this software.
      • I would always recommend having multiples of this software installed for redundancy because generally unless it and the environment is properly configured it can require maintenance.
      Read full review

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