Freshping (discontinued) vs. SolarWinds Web Performance Monitor (WPM)

Freshing is well suited for user-facing systems, the systems they directly use. It also serves as nice eye-candy for them to look at. It does not monitor internal IT systems as well as we had hoped, so we use other tools to monitor those systems.

Incentivized

We've found WPM to be a fit for every web application that we wanted to monitor. If you have a web app that you'd like monitoring/alerting for then WPM may work for you. So far our only struggles have been when after logging in the app launches a new tab.

Incentivized

• The UI is neat. It's very easy to use, and with lots of information.
• It's very easy to set up.
• The "badge" feature is interesting for showing up on institutional website.

Incentivized

• Testing web applications
• Ability to log in to secure sections of websites in order to test user authentication
• Provides a detailed history of steps taken and provides print screens of each step. If an error occurs you can see the web page to better diagnose issues.

Incentivized

• Better integration with Freshservice to generate tickets
• Monitor internal systems
• Better ability to customize

Incentivized

• The recorder is clunky and must be run on a local machine.
• It does not support frames.

Incentivized

It's perfectly easy and straightforward to use. There's no need to read documentation, you just register and will surely be able to configure whatever monitor you want to set up. It's also very easy to use other features like the status page, reporting, alerts, etc.

Incentivized

To date we have had no need of support from Freshping, it has just been that easy to use. It is highly intuitive and self-explanatory.

Incentivized

Solarwinds support is top-notch, and while we rarely have to call them, they are always very helpful when we do.

Incentivized

We use Uptime Robot, and also some internal health checks, which report directly to our emails and chat applications. They all work "pretty fine," but unfortunately all of them have had some false positives or missed some minor downtime, so as for us, it doesn't add too much overhead, and we prefer to use several. I would say all the ones mentioned are good for the job.

Incentivized

At the time we purchased WPM we were not aware of alternatives and therefore did not compare them.

Incentivized

• Good visual for end users
• Adds another check to verify uptime/outages
• Cost for us was free, so we had nothing to lose by adding it

Incentivized

• Better reporting of down states to allow for SLA reporting
• Better alerting during certain failure conditions which allows the IT org to respond faster
• More thorough history to review past errors and see screenshots of the errors.

Incentivized