5 Ratings
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Score 7.5 out of 100
14 Ratings
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Score 8 out of 100

Feature Set Ratings

  • SolarWinds Web Performance Monitor (WPM) ranks higher in 2 feature sets: Monitoring Tasks, Reporting

Monitoring Tasks

4.8

Freshping

48%
10.0

SolarWinds Web Performance Monitor (WPM)

100%
SolarWinds Web Performance Monitor (WPM) ranks higher in 3/5 features

Remote monitoring

7.5
75%
2 Ratings
10.0
100%
1 Rating

Network device monitoring

2.0
20%
1 Rating
N/A
0 Ratings

Multiple Server Monitoring

4.5
45%
2 Ratings
10.0
100%
1 Rating

Multi-device monitoring

2.0
20%
1 Rating
N/A
0 Ratings

Automated alerts and notifications

8.0
80%
2 Ratings
10.0
100%
1 Rating

Management Tasks

8.0

Freshping

80%

SolarWinds Web Performance Monitor (WPM)

Feature Set Not Supported
N/A
Freshping ranks higher in 1/1 features

Policy-based automation

8.0
80%
1 Rating
N/A
0 Ratings

Reporting

6.2

Freshping

62%
10.0

SolarWinds Web Performance Monitor (WPM)

100%
SolarWinds Web Performance Monitor (WPM) ranks higher in 3/3 features

Performance data reports

8.0
80%
2 Ratings
10.0
100%
1 Rating

Customizable reporting

4.0
40%
1 Rating
10.0
100%
1 Rating

Data visualization

6.5
65%
2 Ratings
10.0
100%
1 Rating

Security

Freshping

Feature Set Not Supported
N/A
10.0

SolarWinds Web Performance Monitor (WPM)

100%
SolarWinds Web Performance Monitor (WPM) ranks higher in 1/1 features

Administrator access control

N/A
0 Ratings
10.0
100%
1 Rating

Attribute Ratings

  • SolarWinds Web Performance Monitor (WPM) is rated higher in 1 area: Likelihood to Recommend
  • Freshping and SolarWinds Web Performance Monitor (WPM) are tied in 1 area: Support Rating

Likelihood to Recommend

7.5

Freshping

75%
2 Ratings
10.0

SolarWinds Web Performance Monitor (WPM)

100%
3 Ratings

Usability

9.0

Freshping

90%
2 Ratings

SolarWinds Web Performance Monitor (WPM)

N/A
0 Ratings

Support Rating

10.0

Freshping

100%
4 Ratings
10.0

SolarWinds Web Performance Monitor (WPM)

100%
2 Ratings

Likelihood to Recommend

Freshworks Inc

Freshing is well suited for user-facing systems, the systems they directly use. It also serves as nice eye-candy for them to look at. It does not monitor internal IT systems as well as we had hoped, so we use other tools to monitor those systems.
Read full review

SolarWinds

We've found WPM to be a fit for every web application that we wanted to monitor. If you have a web app that you'd like monitoring/alerting for then WPM may work for you. So far our only struggles have been when after logging in the app launches a new tab.
Read full review

Pros

Freshworks Inc

  • The UI is neat. It's very easy to use, and with lots of information.
  • It's very easy to set up.
  • The "badge" feature is interesting for showing up on institutional website.
Read full review

SolarWinds

  • Testing web applications
  • Ability to log in to secure sections of websites in order to test user authentication
  • Provides a detailed history of steps taken and provides print screens of each step. If an error occurs you can see the web page to better diagnose issues.
Read full review

Cons

Freshworks Inc

  • Better integration with Freshservice to generate tickets
  • Monitor internal systems
  • Better ability to customize
Read full review

SolarWinds

  • The recorder is clunky and must be run on a local machine.
  • It does not support frames.
Read full review

Pricing Details

Freshping

Starting Price

$0 50 checks (none additional)

Editions & Modules

Freshping editions and modules pricing
EditionModules
SproutFree1
Blossom - 60 checks (can add more checks)$11.002
Garden - 80 checks (can add more checks)$36.003

Footnotes

  1. 50 checks (none additional)
  2. per month, billed annually
  3. per month, billed annually

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Every additional 10 checks - $8/month billed annually

SolarWinds Web Performance Monitor (WPM)

Starting Price

Editions & Modules

SolarWinds Web Performance Monitor (WPM) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Usability

    Freshworks Inc

    It's perfectly easy and straightforward to use. There's no need to read documentation, you just register and will surely be able to configure whatever monitor you want to set up. It's also very easy to use other features like the status page, reporting, alerts, etc.
    Read full review

    SolarWinds

    No answers on this topic

    Support Rating

    Freshworks Inc

    To date we have had no need of support from Freshping, it has just been that easy to use. It is highly intuitive and self-explanatory.
    Read full review

    SolarWinds

    Solarwinds support is top-notch, and while we rarely have to call them, they are always very helpful when we do.
    Read full review

    Alternatives Considered

    Freshworks Inc

    We use Uptime Robot, and also some internal health checks, which report directly to our emails and chat applications. They all work "pretty fine," but unfortunately all of them have had some false positives or missed some minor downtime, so as for us, it doesn't add too much overhead, and we prefer to use several. I would say all the ones mentioned are good for the job.
    Read full review

    SolarWinds

    At the time we purchased WPM we were not aware of alternatives and therefore did not compare them.
    Read full review

    Return on Investment

    Freshworks Inc

    • Good visual for end users
    • Adds another check to verify uptime/outages
    • Cost for us was free, so we had nothing to lose by adding it
    Read full review

    SolarWinds

    • Better reporting of down states to allow for SLA reporting
    • Better alerting during certain failure conditions which allows the IT org to respond faster
    • More thorough history to review past errors and see screenshots of the errors.
    Read full review

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