Overall Satisfaction with Solarwinds Web Performance Monitor
We use WPM for web application monitoring and alerting across multiple departments. It has permitted us to proactively monitor and alert on critical web apps 24*7 where we used to have to just wait for users and customers to alert us of issues. This combined with details of what steps have problems gives us critical information to get the problem resolved sooner.
- Since WPM builds on Orion its alerting capabilities are very good. We've always been able to generate alerts parameters to meet user needs.
- WPM's web app monitoring capabilities were exactly what we needed. We've been able to write detailed transactions to monitor very specific app functions.
- Occasionally we run into issues with sites that use cookies. We'd like to see improvement in handling these.
- We sometimes struggle with sites that open new browser tabs.
- WPM alerting has permitted us to get faster alerts of issues with critical web apps such as online banking. Faster alerting means we can resolve issues sooner and increase uptime.
At the time we purchased WPM we were not aware of alternatives and therefore did not compare them.