Front is a communication hub that helps businesses keep the human touch in every interaction.
$29
per month per user
Microsoft Edge
Score 8.3 out of 10
N/A
Microsoft's web browser, available for Windows, Mac, Linux and mobile.
$1
Vivaldi
Score 8.2 out of 10
N/A
Vivaldi is a web browser that is free to use, but that includes a customizable interface, tab tiling and web panels as organizational elements, email management features, and an integrated calendar, to make it a task and work organization solution. It is developed by Vivaldi Technologies headquartered in Oslo, Norway.
$0
Pricing
Front
Microsoft Edge
Vivaldi Browser
Editions & Modules
Starter
$29
per month per user
Growth
$79
per month per user
Scale
$99
per month (billed annually) per user
Premier
$229
per month (billed annually) per seat (50 seat minimum)
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Front
Microsoft Edge
Vivaldi
Free Trial
Yes
No
No
Free/Freemium Version
No
Yes
Yes
Premium Consulting/Integration Services
Yes
No
No
Entry-level Setup Fee
No setup fee
No setup fee
No setup fee
Additional Details
Discount for annual pricing on Starter and Growth plans. Scale and Premier plans are annual price only.
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More Pricing Information
Community Pulse
Front
Microsoft Edge
Vivaldi Browser
Features
Front
Microsoft Edge
Vivaldi Browser
Incident and problem management
Comparison of Incident and problem management features of Product A and Product B
Front
7.8
6 Ratings
5% below category average
Microsoft Edge
-
Ratings
Vivaldi Browser
-
Ratings
Organize and prioritize service tickets
8.46 Ratings
00 Ratings
00 Ratings
Subscription-based notifications
6.94 Ratings
00 Ratings
00 Ratings
Ticket creation and submission
7.94 Ratings
00 Ratings
00 Ratings
Ticket response
7.94 Ratings
00 Ratings
00 Ratings
Self Help Community
Comparison of Self Help Community features of Product A and Product B
Front
7.2
6 Ratings
11% below category average
Microsoft Edge
-
Ratings
Vivaldi Browser
-
Ratings
External knowledge base
7.26 Ratings
00 Ratings
00 Ratings
Multi-Channel Help
Comparison of Multi-Channel Help features of Product A and Product B
I think Front is very useful for every company with multiple teams working together on different emails from clients. Not so useful if a lot of different teams need to work on a request at the same time, because when an email is sitting in multiple shared inboxes things can get messy. Also would not recommend for teams that work is individualized, as team work is the main point of Front.
I have found Microsoft Edge to be well suited for most work-related scenarios that occur during a typical workday. I am able to access benefit vendor websites and HCM resources. Shared files in Office 365 are accessible through Microsoft Edge. I view webinars in Microsoft Edge because it is relatively easy to group webinar handouts into tab groups.
It's very easy to schedule events where we can set the agenda in advance and add events as tasks so that we can track the progress. It can be integrated with products like tidycal to check booking time, messaging software like MS Teams, Slack and video call software like Zoom for a seamless experience.
Even if you are just trying to compose a single email, Front gives a smart system that has options such [as] organized templates, tags, alerts, [and] changing your outbound dpt email.
Tasks- with Front you will not miss any interaction. When you are required to get assistance from a coworker, you only need to mention him/her and that notification will appear automatically in their inboxes.
Smart Notifications- sometimes we are just overwhelmed about the several notifications on our devices that we tend to miss some of them, but Front offers a new way to notify every email, discussion, mentioning, or tag that you really would not want to miss.
Their integration to Salesforce is lacking. As the owner of our productivity tools and how they are used, I have very little control over what things to enforce, or even change what objects are available. For example, we don't use Cases in Salesforce but with the Salesforce integration the Cases object shows up. There's no need to have that there. I've heard there is a roadmap improvement forthcoming.
One of our uses is for our sales development reps to prospect with visitors. Because of the high volume of inquiries it's difficult for our reps to efficiently manage all their follow ups. It would be nice if we could run a "scheduled campaign" where a predesigned cadence of email follow ups can be sent automatically. To be clear, they do have a scheduling capability, but it just can't be used as a prebuilt option.
Integrations to other systems require you have a user account to those systems. We have SSO and therefore we don't always have a user account. For example, out integration to Jira uses SSO so we don't each have individual Jira logins. This is an outage for us.
It's very easy to understand and use by new customer support agents as well. Be it a technology, product, or marketing person, we have trained most of the company folks to read and respond to customer conversations in their free time with the help of the Front app. It is also easy to set up for an admin and manage his/her team with communication rules.
I use Edge daily - all day. I typically have 2 Edges open on two different screens as well. While Edge and Chrome are both built on the Chromium platform, Edge completely beas out Chrome regarding security, usability, and functionality.
Vivaldi Browser is great in terms of usability and customization, if you don't like something the way it is by default, there's a good chance that you can tweak to make it work for you
The support is good, and it's definitely prompt, but still lags when it comes to technical requirements, as I guess they are slow in developing newer features fast. So no complaints in terms of responsiveness, but yeah, at times it's not very helpful when you need certain features or are blocked on things which can't be unblocked.
This is something I am not familiar but it seems like it is [available] in Gmail. Thus I cannot give any feedback about it. What I am sure about is Front works for our team and I see Zoom using the service in the Customer Success Organization in a long run.
Microsoft Edge is bundled with both of my laptops, but I have no reason to get rid of either. Opera, when I used it, was a bit clunky, and frankly a little bare-bones for my liking. Firefox is an equal for Microsoft Edge, but has an issue with stability on my personal laptop. After working around those issues for a couple of years, I wound up moving to Microsoft Edge, and have had no performance or connection issues since.
Since Vivaldi has a calendar built-in in the browser only so it is very efficient to add new events and edit already scheduled events, We can manage multiple calendars as per our needs without added complexity because it has a user-friendly user interface, events can be defined as tasks so that we can track progress on the projects.