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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Frrole Scout

    Score8.7 out of 10
    Enterprise companies (1,001+ employees)
    Frrole Scout is a full-fledged web-based social analytics dashboard that displays in-depth analysis of topics, audiences, influencers and consumers. Using a web-based interface, it is a comprehensive consumer intelligence platform that allows tracking, monitoring, and analysis of an organization’s customers. According to the vendor the four pillars of Scout include: Segment Intelligence: Analysis of a segment or compare segments which include followers, CRM and conversation…N/A

    NapoleonCat

    Score9 out of 10
    N/ANapoleonCat is a social media management solution built around features such as post publishing and engagement across social media channels, competitor monitoring, and analytics and optimization.

    $89

    per month users, profile slots & Inbox Capacity

    Pricing
    Frrole ScoutNapoleonCat
    Editions & Modules
    No answers on this topic
    Standard
    $89
    per month
    Pro
    $109
    per month
    Expert
    $139
    per month
    Enterprise
    from $465
    per month
    Offerings
    Pricing Offerings
    Frrole ScoutNapoleonCat
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—14 days to explore features are included free. No credit card is required. The trial is based on the Expert Plan and includes: All features: Social Inbox, Auto-moderation, Publisher, Analytics, and Reporting - 5 seats - 10 social profile slots - 25,000-message capacity in the Inbox - AI Assistant: 100 actions in the Social Inbox and 10 in the Publisher. Please note: during the trial, downloading reports isn’t available, but reports can be previewed. Contact sales to connect a profile with over 1 million followers or to test a more custom setup.
    More Pricing Information
    Features
    Frrole ScoutNapoleonCat
    Listening/monitoring
    Comparison of Listening/monitoring features of Frrole Scout and NapoleonCat
    Feature
    Frrole Scout
    -
    Ratings
    NapoleonCat
    6.4
    1 Ratings
    18% below category average
    Boolean keyword searches00 Ratings9.11 Ratings
    Filtering out noise/spam00 Ratings7.31 Ratings
    Sentiment analysis00 Ratings4.51 Ratings
    Broad channel coverage00 Ratings4.51 Ratings
    Publishing
    Comparison of Publishing features of Frrole Scout and NapoleonCat
    Feature
    Frrole Scout
    -
    Ratings
    NapoleonCat
    10.0
    1 Ratings
    20% above category average
    Content planning and scheduling00 Ratings10.01 Ratings
    Workflow management00 Ratings10.01 Ratings
    Engagement
    Comparison of Engagement features of Frrole Scout and NapoleonCat
    Feature
    Frrole Scout
    -
    Ratings
    NapoleonCat
    10.0
    1 Ratings
    21% above category average
    Automated routing and prioritization00 Ratings10.01 Ratings
    Customer interaction histories00 Ratings10.01 Ratings
    Bulk actions00 Ratings10.01 Ratings
    Marketing
    Comparison of Marketing features of Frrole Scout and NapoleonCat
    Feature
    Frrole Scout
    -
    Ratings
    NapoleonCat
    6.4
    1 Ratings
    19% below category average
    Campaigns and promotions00 Ratings6.41 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Frrole Scout and NapoleonCat
    Feature
    Frrole Scout
    -
    Ratings
    NapoleonCat
    10.0
    2 Ratings
    18% above category average
    Twitter00 Ratings10.01 Ratings
    Facebook00 Ratings10.01 Ratings
    LinkedIn00 Ratings10.01 Ratings
    Instagram00 Ratings10.02 Ratings
    Pinterest00 Ratings10.01 Ratings
    YouTube00 Ratings10.01 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Frrole Scout and NapoleonCat
    Feature
    Frrole Scout
    -
    Ratings
    NapoleonCat
    10.0
    2 Ratings
    26% above category average
    Campaign success analytics00 Ratings10.02 Ratings
    Real-time tracking00 Ratings10.02 Ratings
    Competitor analysis00 Ratings10.01 Ratings
    Account management
    Comparison of Account management features of Frrole Scout and NapoleonCat
    Feature
    Frrole Scout
    -
    Ratings
    NapoleonCat
    10.0
    1 Ratings
    23% above category average
    Role-based user permissions & privileges00 Ratings10.01 Ratings
    Mobile access00 Ratings10.01 Ratings
    Best Alternatives
    Frrole ScoutNapoleonCat
    Small Businesses
    Talkwalker by Hootsuite
    Score8.1 out of 10
    Sendible
    Score7.2 out of 10
    Medium-sized Companies
    Talkwalker by Hootsuite
    Score8.1 out of 10
    Emplifi
    Score8.9 out of 10
    Enterprises
    1-Social
    Score5.1 out of 10
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Frrole ScoutNapoleonCat
    Likelihood to Recommend
    9.0
    (2 ratings)
    7.3
    (3 ratings)
    Usability
    -
    (0 ratings)
    7.3
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    7.3
    (3 ratings)
    User Testimonials
    Frrole ScoutNapoleonCat
    Likelihood to Recommend
    Frrole Inc.
    Frrole is well suited when brand tracking on a social platform is required. If a brand performs really well on saliency, then the social buzz movement helps in comparing those data points. However, Affinity perceptions sometimes do give a mix of words that happens to be irrelevant with the given set of queries. It reads and captures comments basis on which Affinity word cloud is generated. The scope of opportunity to enhance it further on the basis of specific keywords would be an advantage.
    Incentivized
    Read full review
    NapoleonCat
    It is most effective in tracking the marketing efforts of competitors and gathering of information from social media platforms that is turned into actionable knowledge. NapoleonCat upgrades how we serve our customers and by automating social media marketing processes, time is saved so that teams can concentrate on other strategic tasks
    Incentivized
    Read full review
    Pros
    Frrole Inc.
    • The affinity of users using a particular keyword, towards other related keywords.
    • Location based trends.
    Read full review
    NapoleonCat
    • Multi-hashtag searches
    • Customer service
    • Social campaign management
    Incentivized
    Read full review
    Cons
    Frrole Inc.
    • Historical data since there are certain brands which are present for decades.
    • An overview of timeline series with respect to social media platforms.
    • Automatic query suggestions.
    Incentivized
    Read full review
    NapoleonCat
    • "Free Trial" functionality will actually charge users straight away depending on the trial button clicked
    • Changes to plan during a billing cycle are not refunded or credited in any way, including attempting to un-do the change. (So moving down and up again between plans, even if both actions occur within seconds of each other, results in getting charged twice...)
    Read full review
    Usability
    Frrole Inc.
    No answers on this topic
    NapoleonCat
    NapoleonCat is easy to implement and use. Users can manage all their social media activities from a single online dashboard that also includes reporting. Users can manage posts while on the go using the mobile app.
    Incentivized
    Read full review
    Support Rating
    Frrole Inc.
    No answers on this topic
    NapoleonCat
    Over the course of our campaign, the team went out of their way to fix and correct glitches in the interface that I pointed out to them.
    Incentivized
    Read full review
    Alternatives Considered
    Frrole Inc.
    No answers on this topic
    NapoleonCat
    Use this service instead... Far more transparent and also supports modern account security features like 2-factor authentication. (Lack of 2fa puts all social profiles in NepoleonCat at increased risk of being hijacked...)
    Read full review
    Return on Investment
    Frrole Inc.
    • It helps sharpen the plans to ensure the right audience is being reached out to.
    • Not only does this sharpening increase efficiency, but also helps in pulling down the unnecessary costs.
    Read full review
    NapoleonCat
    • Maintaining a positive brand image
    • Identifying potential influencers
    • Spying on competitors
    Incentivized
    Read full review
    ScreenShots

    Frrole Scout Screenshots

    Screenshot of Scout-topic analysis of #election2016, overview of sentiment, mentions and potential reachScreenshot of Scout-topic analysis of #election2016, analysis of mentions & potential reach, sentiment & moodScreenshot of Scout-topic analysis of #election2016, location of conversations & actionable insights

    NapoleonCat Screenshots

    Screenshot of Social Inbox, Auto-moderation, AI Assistant, Social CRM,  Schedule & Publish, Analytics, ReportingScreenshot of Social Inbox: Engage communities and manage social customer serviceScreenshot of Analytics: Measure social media marketing performanceScreenshot of Schedule & Publish: Schedule content across platformsScreenshot of AI Assistant:Automate, analyze, and secure social mediaScreenshot of Auto-moderation: Automate conversations on social media