TrustRadius

FSM AIOps vs. OpsRamp

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FSM AIOps
Score 0.0 out of 10
N/A
FSM AIOps offers IT operations teams intelligent incident response and service orchestration. The platform simplifies complex issue resolution, enabling faster incident handling and improved service availability. Its virtual automation engineers that manage end-to-end operational processes across diverse IT landscapes, from servers and networks to applications and end-user computing. FSM AIOps transforms manual tasks into automated actions, with the goal of reducing costs, enhancing service, and…N/A
OpsRamp
Score 7.0 out of 10
N/A
OpsRamp headquartered in San Jose provides out-of-the-box IT infrastructure monitoring templates that capture behavioral and performance metrics for applications, servers, networks, storage, and database instances across hybrid and multi-cloud environments, as well as artificial intelligence for IT operations (AIOps), OpsQ, a service-centric AIOps platform with intelligent event management, alert correlation, and rapid remediation.N/A
Pricing
FSM AIOpsOpsRamp
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FSM AIOpsOpsRamp
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Best Alternatives
FSM AIOpsOpsRamp
Small Businesses

No answers on this topic

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Medium-sized Companies
Sumo Logic
Sumo Logic
Score 8.8 out of 10
Sumo Logic
Sumo Logic
Score 8.8 out of 10
Enterprises
ignio AIOps
ignio AIOps
Score 8.1 out of 10
ignio AIOps
ignio AIOps
Score 8.1 out of 10
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User Ratings
FSM AIOpsOpsRamp
Likelihood to Recommend
-
(0 ratings)
7.8
(3 ratings)
Usability
-
(0 ratings)
7.5
(3 ratings)
Support Rating
-
(0 ratings)
7.0
(3 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.1
(2 ratings)
Professional Services
-
(0 ratings)
7.8
(2 ratings)
User Testimonials
FSM AIOpsOpsRamp
Likelihood to Recommend
FSM Global
No answers on this topic
OpsRamp
PTP selected the OpsRamp platform to replace its legacy IT Operations Management (ITOM) solution, and PTP has now been using the OpsRamp solution for eight years. By implementing OpsRamp’s modern ITOM solution and leveraging the benefits of AIOps to improve service delivery to its clients, PTP can holistically monitor and manage on-premises network and data center infrastructures, as well as cloud resources and virtual firewalls.
Ethan Simmons | TrustRadius Reviewer
Ethan Simmons
Managing Partner
Read full review
Pros
FSM Global
No answers on this topic
OpsRamp
  • Infrastructure and application monitoring.
  • Infrastructure and application alerting.
  • Automated patching.
  • ITSM tools.
VP
Venkata Potturu
Sr.Technical Architect
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Cons
FSM Global
No answers on this topic
OpsRamp
  • Self Service Portal for cloud deployments.
  • Stabilization on existing ticketing systems.
  • Cloud resource deployments by integrating OpsRamp with cloud.
VP
Venkata Potturu
Sr.Technical Architect
Read full review
Usability
FSM Global
No answers on this topic
OpsRamp
It's a good and user friendly tool.
BB
Balaji Balaji.HG
Software principal engineer
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Support Rating
FSM Global
No answers on this topic
OpsRamp
OpsRamp has been there to support us. They were very helpful during migration and integration to our new ITSM platform.
Ethan Simmons | TrustRadius Reviewer
Ethan Simmons
Managing Partner
Read full review
Contract Terms and Pricing Model
FSM Global
No answers on this topic
OpsRamp
Pricing is very economical. You pay for monitoring and alerting, but you get a full suite of tools for the same price for free (including, Patching, ITSM, CMDB, and change management) - Good package for cheaper.
VP
Venkata Potturu
Sr.Technical Architect
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Professional Services
FSM Global
No answers on this topic
OpsRamp
Technical support is appreciable. We have dedicated customer relations managers to check and see the improvement of the tool and its flaws. Sometimes, we get to interact with CMO of the organization asking our feedback and suggestions. Not every organization does that.
VP
Venkata Potturu
Sr.Technical Architect
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Return on Investment
FSM Global
No answers on this topic
OpsRamp
  • 90% alert reduction.
  • 70% of manual, routine IT.
  • Processes now automated.
  • 50% increase in team.
  • Efficiency and productivity.
VP
Venkata Potturu
Sr.Technical Architect
Read full review
ScreenShots

FSM AIOps Screenshots

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