TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Fulcrum

    Score7 out of 10
    Small Businesses (1-50 employees)
    Fulcrum is a hosted mobile forms platform that enables users to build custom apps for capturing information from the field. Users can design forms using the intuitive, web-based drag-and-drop designer and deploy to their mobile workforce for gathering information like Text, Photos, SpatialVideo, SpatialAudio, Signatures, Barcodes, GPS Location, and more.

    $15

    per month per user

    MaintainX

    Score9.6 out of 10
    N/AMaintainX helps users track reactive maintenance, preventive maintenance, and control the daily operations of businesses such as safety inspections, quality inspections, and operating checklists with a digital audit trail.

    $25

    per month per user

    Pricing
    FulcrumMaintainX
    Editions & Modules
    Starter
    $15
    per month per user
    Professional
    $46
    per month per user
    Enterprise
    Contact Sales
    Essential
    $25
    per month per user
    Premium
    $75
    per month per user
    Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    FulcrumMaintainX
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsDiscount for annual pricing.Discount available for annual commitment.
    More Pricing Information
    Community Pulse
    FulcrumMaintainX
    Considered Both Products
    Fulcrum (Spatial Networks, Inc)
    No answer on this topic
    MaintainX
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    14 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    14 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    14 Answers
    Implementation went as expected
    No answers on this topic
    93%
    Implementation went as expected
    13 Answers
    User Ratings
    FulcrumMaintainX
    Likelihood to Recommend
    9.5
    (2 ratings)
    10.0
    (14 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (10 ratings)
    User Testimonials
    FulcrumMaintainX
    Likelihood to Recommend
    Fulcrum (Spatial Networks, Inc)
    We use Fulcrum to record information about vehicles and our product in the field to ensure we have clean and organized records of work completed and issues encountered. This has unlocked immense value for us. It allows managers to review work to maintain high quality. Using Fulcrum has also allowed for large amounts of field data to be gathered and quickly transferred from our field team to our engineering team when necessary.
    Incentivized
    Read full review
    MaintainX
    MaintainX would work best for any organization that has work orders with multiple steps to complete (especially for repeated work orders) and multiple employees to manage. It would also be especially good for businesses where the work schedule is variable or if the same steps need to be completed regularly
    Incentivized
    Read full review
    Pros
    Fulcrum (Spatial Networks, Inc)
    • Notation of photographs.
    • Consistency between field staff observations.
    • Reduces report writing time.
    • Near real time sharing of notes between field and office staff.
    Incentivized
    Read full review
    MaintainX
    • Captures and retains vital information on work carried out on our equipment.
    • provides suite of reporting tools to satisfy multitude of legislative and H+S requirements.
    • allows us to input photographs and even videos on tasks completed.
    • Provides functionality to create and follow specific procedures.
    Read full review
    Cons
    Fulcrum (Spatial Networks, Inc)
    • Advanced features are not extremely intuitive for less technical audience.
    • Must reassign records to a different user to discontinue an account.
    Incentivized
    Read full review
    MaintainX
    • Missing some functions, but the team is always on top of innovation so if I don't see it today, it may be there tomorrow.
    • Wish there was a simpler way for operators to complete inspections rather than having to create work requests.
    • Pricing is confusing and the way that they have their billing set up is strange.
    Incentivized
    Read full review
    Usability
    Fulcrum (Spatial Networks, Inc)
    No answers on this topic
    MaintainX
    From the initial trial period to now using the system in full, the system was easy to navigate from the very start. The teaching videos within the system are excellent and really help with how to use the system effectively
    Read full review
    Alternatives Considered
    Fulcrum (Spatial Networks, Inc)
    No answers on this topic
    MaintainX
    EMaint was limited as to what it could do on the mobile side. MaintainX was built on a mobile platform and is a mobile-first system, with full functionality on both mobile and desktop. MaintainX has increased our usability for all of our technicians.
    Incentivized
    Read full review
    Return on Investment
    Fulcrum (Spatial Networks, Inc)
    • Manual data entry of collected field information is no longer required saving anywhere from 1 to 10 hours of tedious work and eliminating human error.
    • Clients are impressed with our ability to use digital field notes and our ability to communicate in near real time which helps ensure client retention and expanding our envelope of work with them.
    • Instead of spending time trying to find out what, why, where, and when a picture was taken the guess work is removed as photos are georeferenced and can be annotated in the field.
    Incentivized
    Read full review
    MaintainX
    • It has helped not only my team, but the management of our company to see what we do and how we are doing maintenance.
    • Our inventory is a lot to work on, but MaintainX has changed the way we used to inventory and makes it easier for the team to check out or put away parts.
    • Having QR codes around our building for requesters and maintenance to scan has helped out when trying to decipher where the problem is.
    Incentivized
    Read full review
    ScreenShots

    Fulcrum Screenshots

    Screenshot of Create Custom FormsScreenshot of Capture The DetailsScreenshot of Replacing Paper Forms

    MaintainX Screenshots

    Screenshot of the work order screenScreenshot of inspectionScreenshot of equipment maintenanceScreenshot of regulatory checksScreenshot of cost saving insightScreenshot of parts ordering