Exactly what I was looking for
November 22, 2021
Exactly what I was looking for
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Fulcrum
We use Fulcrum to record information about vehicles and our product in the field to ensure we have clean and organized records of work completed and issues encountered. This has unlocked immense value for us. It allows managers to review work to maintain high quality. Using Fulcrum has also allowed for large amounts of field data to be gathered and quickly transferred from our field team to our engineering team when necessary.
- Organize information and tie it back to particular job.
- Easy to build and modify "apps".
- Export information in easy to share format (pdf, .csv, zip, etc).
- Advanced features are not extremely intuitive for less technical audience.
- Must reassign records to a different user to discontinue an account.
- Associates photos and records from a job to a particular vehicle.
- Export data collected in the field into a format to do data analysis.
- Easy to share pdf reports of work done on a particular vehicle.
- Reduces number of touch points with customer to resolve technical issues.
- Increases engineering productivity by facilitating information transfer from field.
Do you think Fulcrum delivers good value for the price?
Yes
Are you happy with Fulcrum's feature set?
Yes
Did Fulcrum live up to sales and marketing promises?
Yes
Did implementation of Fulcrum go as expected?
Yes
Would you buy Fulcrum again?
Yes