TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Gatekeeper

    Score8.8 out of 10
    Mid-Size Companies (51-1,000 employees)
    Gatekeeper is a Contract and Vendor Management Solution that brings visibility and transparency to contract and vendor sets, used to create a single source of truth with a central data repository, and to develop robust, scalable processes using automation.

    $1,125

    per month up to 150 Contracts & Suppliers

    Jobber

    Score8.6 out of 10
    N/AJobber is field service management software from the company of the same name in Edmonton, Alberta.

    $39

    per month 1 user

    Pricing
    GatekeeperJobber
    Editions & Modules
    Essentials
    $1125
    per month up to 150 Contracts & Suppliers
    Pro
    $2715
    per month up to 500 Contracts & Suppliers
    Enterprise
    $4,815
    per month up to 1000 Contracts & Suppliers
    Enterprise - Custom
    Custom Pricing
    1,001 to Unlimited Contracts & Suppliers
    Core
    $39
    per month 1 user
    Connect (individual)
    $119
    per month 1 user
    Connect
    $169
    per month up to 5 users
    Grow (individual)
    $199
    per month 1 user
    Grow
    $349
    per month up to 10 users
    Plus
    $599
    per month Up to 15 users
    Offerings
    Pricing Offerings
    GatekeeperJobber
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$0.20 First Year Subscription CostNo setup fee
    Additional Details—Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    GatekeeperJobber
    Considered Both Products
    Gatekeeper
    No answer on this topic
    Jobber - Field Service Software
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    95%
    Would buy again
    20 Answers
    Delivers good value for the price
    No answers on this topic
    95%
    Delivers good value for the price
    19 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    20 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    17 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    20 Answers
    Features
    GatekeeperJobber
    Contract Collaboration
    Comparison of Contract Collaboration features of Gatekeeper and Jobber
    Feature
    Gatekeeper
    10.0
    1 Ratings
    20% above category average
    Jobber
    -
    Ratings
    Contract sharing10.01 Ratings00 Ratings
    Contract editing10.01 Ratings00 Ratings
    Approval process10.01 Ratings00 Ratings
    Interdepartmental workflows10.01 Ratings00 Ratings
    Contract Monitoring
    Comparison of Contract Monitoring features of Gatekeeper and Jobber
    Feature
    Gatekeeper
    10.0
    1 Ratings
    19% above category average
    Jobber
    -
    Ratings
    Contract database10.01 Ratings00 Ratings
    Contract search10.01 Ratings00 Ratings
    Contract milestone reminders & alerts10.01 Ratings00 Ratings
    Custom contract reports10.01 Ratings00 Ratings
    Tracking contract status10.01 Ratings00 Ratings
    Best Alternatives
    GatekeeperJobber
    Small Businesses
    DocuSign CLM
    Score8.2 out of 10
    Kickserv
    Score9.3 out of 10
    Medium-sized Companies
    Conga CLM
    Score8.8 out of 10
    No answers on this topic
    Enterprises
    Conga CLM
    Score8.8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GatekeeperJobber
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.9
    (22 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    2.0
    (1 ratings)
    Usability
    10.0
    (1 ratings)
    8.5
    (18 ratings)
    Support Rating
    10.0
    (1 ratings)
    4.0
    (2 ratings)
    User Testimonials
    GatekeeperJobber
    Likelihood to Recommend
    Gatekeeper
    One of the things I appreciate about Gatekeeper, is that all of the documents are housed in one place. I no longer have to chase department people down for contracts. Having all the terms of the contracts entered into the system helps with keeping track of each of the contracts, and having the ability to monitor them in one place. Coming from a place where there was no system in place, it was a given that auto-renewals would happen regularly. Our Accounting Dept. has also benefited greatly using Gatekeeper. Before, they would have to rely on other departments to get the contracts and terms, which would create a backlog for them, especially if they didn't get it in time before the invoices from the vendors started to come in. Gatekeeper isn't a tool that is specific to one team/department, Gatekeeper can assist everyone that needs to access contract terms/information
    Incentivized
    Read full review
    Jobber - Field Service Software
    The cost of Jobber is not suitable for a startup - even our company size is hard pressed to squeeze in other areas of business to afford the cost. Zenmaid or other maid-forward services may be better suited since Jobber seems to focus it's offerings on one-off as opposed to recurring services like ours. For business who do in-person estimates like ours, the streamlined estimate feature which causes increased conversion rates makes it worth the cost - as we anecdotally gain more business this way. However, if we switch to an online booking / instant booking model as opposed to in-person estimates, we may not require this feature. Zenmaid has a "gamified" residential booking page that was extremely high converting for us - we received sometimes 30+ inquiries per day due to the ease of use - MANY more completed inquiries than we receive now - but they didn't have a quoting and deposit collection tool - so here we are. If we used their instant booking feature we would have stayed due to the scheduling tool, gap finder, prevention of double booking employees, and cleaning service focus, as well as significantly reduced pricing.
    Read full review
    Pros
    Gatekeeper
    • Customer service/support, they're always responsive and eager to jump on calls whenever we need their support. They've never once treated us as "paid invoice" and moved on. They build relationships there at Gatekeeper.
    • They're innovative, improving on their product, when it is already a fantastic resource tool.
    • They have the ability to customize features to fit your needs, that was one feature important to us.
    Incentivized
    Read full review
    Jobber - Field Service Software
    • The program and schedule is easy to use, operate, and easy to navigate
    • Jobber offers the monthly fee at a very affordable price point
    • Jobber makes it easy for my employees to clock in.
    • Jobber makes it easy for me to adjust time and tailor each employee's Jobber experience
    Incentivized
    Read full review
    Cons
    Gatekeeper
    • This might be more of a personal thing to me, rather than an issue for anyone else, but when I'm working on a specific vendor, with multiple contracts, I have to click the back arrow to get back out to the other contracts within that vendor. It would be helpful to have a feature that you could click on to take you back to that vendor where the other contracts are kept.
    Incentivized
    Read full review
    Jobber - Field Service Software
    • For us, sometimes doesn't save the data, just gone, especially terrible if you have a data interruption since it has zero offline capability.
    • I think the price is way high now, made the mistake of 'upgrading' and cannot go back.
    • In my experience, way too easy to create a duplicate entry of anything, then near impossible to clean up, unless you notice it immediately.
    • I found no merge functionality. Same client has two entries? Too bad.
    • In my experience, does not work with Xero accounting software, took a long time to figure that out especially since they advertise it and that was why we chose both of them, for the supposed integration. For us, Quickbooks was also a pain.
    • In my experience, the app is unusable, must use the web version on a mobile device.
    • In my experience, the integrated payment processing cannot accept debit in Canada, only credit cards.
    Read full review
    Likelihood to Renew
    Gatekeeper
    No answers on this topic
    Jobber - Field Service Software
    I am anxious to replace it but there will be effort to learn and switch.
    Read full review
    Usability
    Gatekeeper
    No answers on this topic
    Jobber - Field Service Software
    Jobber is an easy-to-use and friendly software designed for efficiency. Its interface is well-organized, ensuring that each section is intuitive and accessible. Users can navigate smoothly through tasks, making project management simpler. Overall, Jobber enhances productivity and streamlines operations, making it a valuable tool for various projects.
    Read full review
    Support Rating
    Gatekeeper
    Whenever I've reached out to Gatekeepers customer service and/or support team, they've always been prompt in getting back to me, whether it's via an email, text or setting up a zoom call, Gatekeeper's support is impeccable.
    Incentivized
    Read full review
    Jobber - Field Service Software
    There is hardly an app that covers it all while staying simple and wrapping up the process. From the filing of the request, everything goes smoothly following a natural progression. Reports are insightful, give you an instant overview and easy to understand. In addition, you can easily track any information from those on clients to expense tracking.
    Incentivized
    Read full review
    Alternatives Considered
    Gatekeeper
    No answers on this topic
    Jobber - Field Service Software
    Square only allows for scheduling to one person. And my team couldn’t see their schedules. As a cleaning company, I need to let cleaners know what their pay is without them seeing what I’m charging. That’s game changer about Kobber.
    Read full review
    Return on Investment
    Gatekeeper
    • Since using Gatekeeper we have a better understanding of what contracts we have, and with the customized Workflow they created for us, the contracts flow through the Pipeline based on our DOA. It's a smooth process from the start of redlining and finalizing to finishing it up with Gatekeepers digital e-signature feature.
    • Contracts are not flying all over the place with no structure.
    Incentivized
    Read full review
    Jobber - Field Service Software
    • It has dramatically helped keep us organized
    • It has helped us keep payments taken care of and ensures that we don't miss an invoice
    • It is great for our lead process
    • I would like to see a lead board or line to help keep track of leads
    Read full review
    ScreenShots

    Gatekeeper Screenshots

    Screenshot of the Gatekeeper Dashboard, highlighting forthcoming renewals, contract breakdowns and key actions.Screenshot of detailed spend breakdown.Screenshot of an example report showing the Top 25 suppliers by owner.Screenshot of a sample contract list view. Configurable by any datapoint.Screenshot of Gatekeeper for NetSuite. Native SuiteApp integration with Oracle NetSuiteScreenshot of the Gatekeeper integrated Spend dashboard.