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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Gem

    Score9.7 out of 10
    N/AGem is a recruiting platform that brings together ATS, CRM, sourcing, scheduling, and analytics — plus 800+ million profiles to source from — with AI built into every workflow.

    $300

    per month

    Gusto

    Score8.9 out of 10
    N/AGusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.

    $49

    per month

    Pricing
    GemGusto
    Editions & Modules
    No answers on this topic
    Simple: A streamlined set of automatic payroll features and benefits integrations
    $49/month + $6/mo per person
    per month
    Plus: Comprehensive payroll, benefits, and HR tools for employers building a great place to work
    $80/month + $12/mo per person
    per month
    Premium: Scalable payroll and benefits, expert HR, and dedicated support for the complex needs of growing teams
    $180/month + $22/mo per person
    per month
    Offerings
    Pricing Offerings
    GemGusto
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsDiscount for annual pricing.Gusto offers three pricing plans for payroll, benefits, and HR.
    More Pricing Information
    Features
    GemGusto
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Gem and Gusto
    Feature
    Gem
    7.6
    2 Ratings
    4% below category average
    Gusto
    -
    Ratings
    Job Requisition Management9.02 Ratings00 Ratings
    Company Website Posting6.01 Ratings00 Ratings
    Publish to Social Media7.01 Ratings00 Ratings
    Job Search Site Posting8.02 Ratings00 Ratings
    Customized Application Form8.52 Ratings00 Ratings
    Resume Management7.02 Ratings00 Ratings
    Duplicate Candidate Prevention4.02 Ratings00 Ratings
    Candidate Search9.02 Ratings00 Ratings
    Applicant Tracking8.52 Ratings00 Ratings
    Collaboration8.52 Ratings00 Ratings
    Task Creation and Delegation7.01 Ratings00 Ratings
    Email Templates8.02 Ratings00 Ratings
    User Permissions8.52 Ratings00 Ratings
    Notifications and Alerts8.02 Ratings00 Ratings
    Reporting7.02 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Gem and Gusto
    Feature
    Gem
    -
    Ratings
    Gusto
    9.1
    611 Ratings
    9% above category average
    Pay calculation00 Ratings9.5587 Ratings
    Support for external payroll vendors00 Ratings8.58 Ratings
    Benefit plan administration00 Ratings8.7417 Ratings
    Direct deposit files00 Ratings9.7592 Ratings
    Salary revision and increment management00 Ratings9.0462 Ratings
    Reimbursement management00 Ratings9.0196 Ratings
    Best Alternatives
    GemGusto
    Small Businesses
    Crelate
    Score9.1 out of 10
    Patriot Payroll
    Score8.6 out of 10
    Medium-sized Companies
    CareerSiteBuilder
    Score10 out of 10
    APS
    Score5.7 out of 10
    Enterprises
    JobDiva
    Score8 out of 10
    ADP Streamline Payroll
    Score6.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GemGusto
    Likelihood to Recommend
    9.5
    (13 ratings)
    9.1
    (633 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (14 ratings)
    Usability
    8.5
    (2 ratings)
    9.4
    (457 ratings)
    Support Rating
    -
    (0 ratings)
    4.3
    (27 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (3 ratings)
    User Testimonials
    GemGusto
    Likelihood to Recommend
    Gem
    Gem is a in my opinion a necessity for any TA team in this market. It's no longer possible to be competitive with just LinkedIn - it's easy for candidates to lose those messages. Gem allows you to get noticed by candidates and stay competitive in this market!
    Incentivized
    Read full review
    Gusto
    I think Gusto is well-suited for any business, big or small, to use for accounting purposes. It makes it easy to keep track of many things, such as pay stubs, benefits, paid time off, and much more. Where I could see it being less useful is maybe for enterprise businesses with way more employees.
    Incentivized
    Read full review
    Pros
    Gem
    • He does great at the moment of follow up candidates.
    • It has a great AI that helps to automatically leave the status of the candidate depending on their response.
    • Save you a lot of time helping you to find the contact info of the candidate automatically.
    Incentivized
    Read full review
    Gusto
    • New employee/contractor onboarding - all the documents are stored and easily accessible (the same goes for off-boarding).
    • A one-click option for syncing hours worked with payroll.
    • The option to run payroll on auto-pilot.
    • Ensuring I'm tax compliant with the states we have employees in.
    • Always having digital records of payroll runs.
    Incentivized
    Read full review
    Cons
    Gem
    • Gem's dashboards feature is still a work in progress. It's not incredibly intuitive and there aren't many ways to visualize data.
    • There are often discrepancies between what's in the ATS and what's in Gem and it requires troubleshooting.
    • It would be great if Gem could integrate with data from other sources such as LinkedIn Recruiter so we could see conversion rate data from there as well.
    Incentivized
    Read full review
    Gusto
    • Digital compliance tools for remote teams
    • Gusto upsold us labor law posters, but I later found them available for free online. Since we’re a fully remote team, I had to manually download and distribute them digitally. It would be much more efficient if Gusto offered free, auto-distributed digital posters tailored to remote compliance.
    • Benefits setup is unintuitive for startups
    • While our rep was helpful, navigating the benefits system felt complex and not tailored to early-stage companies. More guided flows or simplified options for small, remote startups would be a big help.
    • Limited dashboard customization for remote workflows
    • As a fully online company, we’d benefit from dashboard options that highlight relevant tools for remote operations—like compliance tracking, digital communications, or onboarding checklists.
    Incentivized
    Read full review
    Likelihood to Renew
    Gem
    No answers on this topic
    Gusto
    Unless they break it, I'm never leaving. It's just too easy. Gusto is also really affordable, and for what I pay, it's worth having the historical record within the system. I like that I can go back and pull up W2's for year's past. This sort of easy access reporting, has been helpful especially when getting reports for PPP loans.
    Read full review
    Usability
    Gem
    For tech-savvy users, using Gem is a breeze. For users with less tech intelligence, the UI can be a bit clunky, and can take some training and adaptation to use properly - it's a very robust tool, but, options can feel a bit overwhelming if you're not sure of the exact location of what you're looking for
    Incentivized
    Read full review
    Gusto
    Gusto is pretty user-friendly, and the website is easy to navigate overall. They also offer good, responsive customer support and have helpful articles available when needed. So far, I have not had any major issues with the platform and am overall very happy with it.
    Incentivized
    Read full review
    Support Rating
    Gem
    No answers on this topic
    Gusto
    Gusto's customer service has really deteriorated lately and they seem to have really changed their focus. It used to be when you called you were routed to an individual who knew about payroll, benefits, reporting, etc. but now you get someone who seems to have not received the correct training. My last call about a dismissal payroll took me over an hour of my time and the person still could not help me and finally transferred me to someone else.
    Incentivized
    Read full review
    Implementation Rating
    Gem
    No answers on this topic
    Gusto
    Reach out to support immediately if you are having trouble setting up Gusto. Rather than being confused and trying to figure it out yourself, it's much better to talk to someone who knows what they are doing. Save yourself time and frustration and reach out to support
    Incentivized
    Read full review
    Alternatives Considered
    Gem
    Gem was able to allow more customization. We were able to see more into our current funnels. Easier to share and collaborate with others. Gem made email campaigns simpler and more customized. Gem took some of the LinkedIn inmail processes and automated them. Gem had better data and after some time got more accurate emails.
    Incentivized
    Read full review
    Gusto
    While I never actually got to the point of trying out ADP, I had several conversations with an ADP representative, and it seemed that they would be able to provide the same (if not less) level of service for a significantly higher price
    Incentivized
    Read full review
    Return on Investment
    Gem
    • I have been able to reach out to more candidates since using Gem.
    • I have been more organized with responses since using Gem.
    • I am able to easily create new sequences using old sequences.
    Incentivized
    Read full review
    Gusto
    • Time tracking + payroll calculations me 30-60 minutes every time I run payroll.
    • Integrated workers' comp, so I didn't have to find an outside carrier and get quotes—it's all taken care of in the same platform.
    • Improved employee experience with onboarding.
    Incentivized
    Read full review
    ScreenShots

    Gem Screenshots

    Screenshot of an overview of how Gem brings together ATS, CRM, sourcing, scheduling, and analytics — plus 650+ million profiles to source from — with AI built into every workflow.Screenshot of the AI that surfaces the best matches during the application review process, streamlines collaboration with hiring teams, simplifies offer flows, and automates routine administrative tasks.Screenshot of the search tool, used to conduct searches across 650M+ profiles with AI that delivers the best matches for any role.Screenshot of where the AI finds optimal interview times, coordinates across time zones and calendars, and automates reminders — giving recruiters hours back to focus on candidate relationships.Screenshot of where to use AI to personalize messaging to each candidate’s unique characteristics. This can reach across multiple communication channels including SMS.Screenshot of an example of simplified candidate management. Gem’s interactive dashboard helps recruiters grab a quick, visual snapshot of their candidate pipeline, identify candidates that need immediate attention, and hold their hiring managers accountable to SLAs.

    Gusto Screenshots

    Screenshot of Gusto's automated payrollScreenshot of the time-off tracking interfaceScreenshot of the source of truth for HR data