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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Genbook

    Score10 out of 10
    Small Businesses (1-50 employees)
    Genbook is appointment scheduling software from the company of the same name in San Francisco, California.

    $25

    Per 1 user, Per month

    LawConnect

    Score10 out of 10
    N/ALawConnect (formerly LawTap) is an online scheduling tool for law firms, owned and supported by the LEAP Company. Its filters allow those seeking legal help to search for a lawyer by area of law, location, language and pricing, and view lawyer profiles and read verified reviews from real clients. Users can also upload, sign and comment on legal documents to start the hiring and booking process.N/A
    Pricing
    GenbookLawConnect
    Editions & Modules
    Solo (annual)
    $25
    Per 1 user, Per month
    Team (annual)
    $49
    Per 2-5 users, Per month
    Company (annual)
    $83
    Per 6-12 users, Per month
    No answers on this topic
    Offerings
    Pricing Offerings
    GenbookLawConnect
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsNo hidden surprises. No contracts. No risks. Just value for money. Every plan includes all features.—
    More Pricing Information
    Community Pulse
    GenbookLawConnect
    Considered Both Products
    Genbook
    No answer on this topic
    LEAP Legal Software
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Best Alternatives
    GenbookLawConnect
    Small Businesses
    Square Appointments
    Score10 out of 10
    Square Appointments
    Score10 out of 10
    Medium-sized Companies
    Chili Piper
    Score8.8 out of 10
    Chili Piper
    Score8.8 out of 10
    Enterprises
    Doodle
    Score8.5 out of 10
    Doodle
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GenbookLawConnect
    Likelihood to Recommend
    10.0
    (8 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.4
    (5 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    GenbookLawConnect
    Likelihood to Recommend
    Genbook
    I never had to reach out for any help with the system, there was really good information on how to use Genbook. Any time a new feature was out, the how-to video was right there with it. I hate that Genbook merged with Booksy, I've had nothing but issues with Booksy, There's no customer service at all, on any forms of communication if you need help with Booksy.
    Read full review
    LEAP Legal Software
    great for getting training modules administered to all employees upon their hire date. tracking completion is made easy with reports that are able to be pulled from the platform as well. the training modules are easy to follow and see completion from an employee standpoint
    Incentivized
    Read full review
    Pros
    Genbook
    • Manufactured time for my more essential job duties as owner
    • It requires a credit card for all scheduling. Takes away the whole ask awkwardness.
    • Sifts out the not so serious purveyors of massage and keeps those that are.
    • Provides gift certificate purchase in increments or whole amounts. Saves me time.
    Incentivized
    Read full review
    LEAP Legal Software
    • compliance training
    • ethics training modules
    • IT training
    • training completion tracking
    Incentivized
    Read full review
    Cons
    Genbook
    • The end user’s (the customer's online booking view) is cumbersome and not very appealing in appearance.
    • Email to your book of business via Genbook is missing.
    Incentivized
    Read full review
    LEAP Legal Software
    • some modules can be confusing when it comes time to take the quizzes
    Incentivized
    Read full review
    Usability
    Genbook
    Genbook is an amazing online platform and easy to use and work with on the go.
    Incentivized
    Read full review
    LEAP Legal Software
    No answers on this topic
    Support Rating
    Genbook
    Always friendly and quick to respond.
    Incentivized
    Read full review
    LEAP Legal Software
    No answers on this topic
    Implementation Rating
    Genbook
    amazing work
    Incentivized
    Read full review
    LEAP Legal Software
    No answers on this topic
    Alternatives Considered
    Genbook
    AcuBase Pro is my practice management software. The only overlap for me is that they both function as customer databases. I would love to see integration between the software in the calendars.
    Incentivized
    Read full review
    LEAP Legal Software
    I think the two platforms are very comparable in what they offer. LawConnect seems to have some additional perks such as reports and tracking. It also seems to offer a few more training modules
    Incentivized
    Read full review
    Return on Investment
    Genbook
    • Save me money. I do not need to hire a receptionist. People book directly online often without ever speaking with me.
    • People can book at all hours of day or night.
    Incentivized
    Read full review
    LEAP Legal Software
    • positive ROI as it's simplified our compliance and ethics training
    • positively impacted our means of administering and tracking training completion across the organization
    Incentivized
    Read full review
    ScreenShots

    Genbook Screenshots

    Screenshot of Mobile Friendly Scheduling SoftwareScreenshot of New Appointment BookingsScreenshot of BookNow Scheduling WebpageScreenshot of Automated Review Collected after every serviceScreenshot of Secure Online Payments and Payment Information Capture