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Oh how I miss Genbook!!
April 04, 2022

Oh how I miss Genbook!!

Charmin C. Cody | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Genbook

I used Genbook for my appointments (Spa) it was easy for my clients to use and easy to set up a simple layout, text, and email reminders. I loved having total control of my business on and offline. I didn't have a bunch of junk on it. I knew what my business was doing at all times
  • Text reminders
  • No double booking of appoints
  • Easy to use
  • Total control
  • It had all that I need to run my business
  • I really cant think of anything
  • It was well round for an online system
  • New appoints
  • Text reminders
  • No double booking of appoints
  • They merged with Booksy
  • I had no choice in this merge
  • Genbook is no longer usable
They were on point with everything, I didn't need to try others, Genbook was fast, simple to use, and set up. Clients love using it on any device and didn't have to download any app. I was a clean interface, easy to read and move appointments around, block out time if needed.

Do you think Genbook delivers good value for the price?

Yes

Are you happy with Genbook's feature set?

Yes

Did Genbook live up to sales and marketing promises?

Yes

Did implementation of Genbook go as expected?

Yes

Would you buy Genbook again?

Yes

I never had to reach out for any help with the system, there was really good information on how to use Genbook. Any time a new feature was out, the how-to video was right there with it. I hate that Genbook merged with Booksy, I've had nothing but issues with Booksy, There's no customer service at all, on any forms of communication if you need help with Booksy.