Middesk is a business intelligence (BI) software used to onboarded clients working in three primary verticals — Fintech, Credit Reporting, and Business Marketplaces.
It is well suited for projects that are more discovery related. If this is a one-time project that we create a visual for, this would definitely make sense to use. If this is an ongoing analysis (monthly for example), we might look to another software that we would be able to automate a little further in how the visualization comes together
Middesk majorly provides us with real-time access to the data and documents which are required for automating KYB and CIP regulatory compliance, mitigating front and backend risk. In addition, it is the easiest way for financial services companies to verify and monitor their business customers. It for us very much makes the process of onboarding customers very easy.
In comparison to other tools such as GraphWiz or Circos, Gephi comes with an intuitive, easy-to-use interface that makes it easy to load your data, and quickly start building all sorts of different graphs. There's absolutely no code that needs to be written for either loading or modeling. And without downloading additional plug-ins, Gephi ships with quite a few standard graph models, as well as some "fun" extras such as the Sierpinski triangle, and a variety of force atlas types.
Most of the layout types (maybe all) are highly configurable, which can make for extremely customized and unique displays of your data. Again, none of this requires the user to write any code. That said, it is possible to script custom functionality for your models, or even update the Java source code yourself, if you feel like getting technical. Gephi builds are available on GitHub, and the developers encourage people to contribute ideas, improvements, and plug-ins.
There's a plug-in for Gephi that allows for streaming data to update your model. This essentially allows you to create near realtime graphs of your data in motion. This plug-in was by far the biggest reaston we invested time in the product; to create animated data visualizations without exhaustive hours in development.
I (and many others) have had to expand Gephi's memory manually by experimenting with the configuration file. I'm glad it's possible, but it should be easier.
Gephi sometimes crashes inexplicably and loses your work, so I have developed a habit of explicitly exporting versions of my graphs as csv's, but I think this should be handled automatically in Gephi.
Because it is prone to crash, ideally, Gephi would help the user manage his/her use, by estimating processing and memory for very large tasks and prompting the user to confirm their requests before executing. Instead, I just tend to avoid certain functions.
While Gephi isn't perfect, it's a powerful tool for mathematical graph modelling that's hard to find in other products, particularly by way of its interface. It grants non-software developers access to a point-and-click way of creating accurate, beautiful visualizations that would normally take hours in other applications. The fact that it allows for live streaming data is also something that's hard to come by, at least for visualization software
Gephi is very intuitive and the fact that it shows its process helps the user understand what's going on. However, the animation features can really slow it down and there isn't a way to shut them off. Furthermore, the failures on saving mean you frequently have to start over. These problems disrupt the workflow and can be frustrating.
UI is not as intuitive as other systems we use. For states that require income tax withholding, some of them require registration with multiple agencies - the UI doesn't easily tell you which login credentials are tied to which agency.
The user experience of this tool must be rearchitected. I am able to observe a lot of lag in the process when initiated. There are sometimes when the tool's navigation becomes difficult. The time taken at times is large to process a request and this can also be highly improved in the future.
The interactivity in Gephi and the quality of the output figures are impressive. However, the selling point was the fact that we were able to link Gephi into our pipeline using Java's interface. Other products were less customizable and lacking of the sophistication Gephi provided without too much pain during the liking process.
ADP Workforce Now offers a module to handle payroll tax registrations. The interface is confusing and the information is hard to find. The service and support are awful - nobody ever knows who can answer tax account questions, they escalate to a different department and promise a callback but they never call back.
I have only used the product for education purposes. I will not be the best person to provide details about ROI and business efficiency and customer service. I was personally very excited about the tool and am continuing my work on the tool.
