GFI KerioControl vs. UniFi Cloud Gateways

IT works very well in the non-profit and small business space when there is a need for remote access or connecting several sites in a point to point VPN, user management and rule creation are very easy. The use of the MyKerio website for remote management also makes it easy to troubleshoot problems and make changes if technical staff are not onsite.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Ubiquiti's wireless WAN solution is suitable for usage in businesses of all sizes. Smaller businesses may not profit as much from the integration of Wi-Fi devices due to the high expense of doing so, hence the cost-benefit analysis favors larger businesses. In big and medium-sized businesses, having access to such tools improves network security and administration by allowing for several, conceptually separate networks to be managed and made available from a single Wi-Fi access point.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• VPN for Remote Employees
• Point to point VPNs
• Scanning of traffic
• Ease of management
• Website filtering by both sites and key words

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Automatically load balances based on band. Makes it simple to spread out users.
• Updates can be set to automatic or manual. Automatic uses rolling updates, happens every time we update the controller.
• Continually add new features and improvements with their FREE software upgrades

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Support can take longer to respond that it should
• Could work better with resellers
• Spend more effort on adding new features

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• Supply can be a problem, especially for new products. We have had to sometimes wait for months for supply to come in.
• No phone support. Only email/chat. can be frustrating sometimes just texting someone, but have not had to contact them very often.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Very easy to use and manage, user training takes less then 10 minutes. Technicians can perform basic tasks with less then an hour of training and can master it in under a year.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The interface is user friendly and the ability to access cloud interface from anywhere in the world is a solid plus for UniFi Cloud Gateways.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Support is very slow to respond and it takes a long time to convince level 1 techs that you need to be moved up to someone more senior. I believe support is outsourced and they are graded on how few tickets they need to escalate to higher tiers so they will try to figure out a solution even if it is detrimental to the overall support experience.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We have not needed to contact support, except to replace one device that was damaged in shipping. The company immediately issued an RMA without delay, and we had our replacement product within a week

We found Kerio Control to provide the most features and easiest management of all the solutions we looked at, while cost was not the lowest the value was by far the best when you considered all the factors, costs, and manhours involved in deployment and management.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

In the past, we used D-Link wi-fi devices, where centralized management was not possible, distributing the same SSID through several devices. Which cost configuration time and instability in the use between one point and another, because eventually, this transition between a device and another by a client was not transparent and functional as it is today with the Ubiquiti solution.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Easy to use makes it easy to train, reducing employee time and IT staff costs.
• Statefull inspection and web filtering greatly reduce malware incursions.
• Fact it can run on standard PC hardware greatly reduces cost to implement and makes scaling much less expensive.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Huge cost savings. Buy it once and you are done, no annual renewals.
• Extremely reliable and scalable. We went from 0 to 900 Chromebooks in 2 years.
• Very little maintenance, set it and forget it. Allows us to focus on other tasks.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info