Giftbit vs. Patch Retention

Giftbit

Giftbit

12 Reviews and Ratings

Patch Retention

Patch Retention

0 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Giftbit	Score 9.3 out of 10	Mid-Size Companies (51-1,000 employees)	Giftbit is a rewards platform that lets users buy, send & track digital gift cards. With its web application and API, dedicated customer support, and stats on user behavior and delivery - Giftbit is designed to make it easier to fulfill and manage reward and incentive programs.	N/A
Patch	Score 0.0 out of 10	N/A	A tool to engage, reward, and retain customers. Patch (formerly CityGro) is used to bring eCommerce or brick and mortar store customers back using automated retention tools that help users to understand buyer behavior and bring people back.	$295 per month minimum monthly charge for up to 29,500

Pricing

Giftbit

Patch Retention

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
Giftbit	Patch
Free Trial
Yes	Yes
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

Optional

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Giftbit	Patch Retention

Best Alternatives
	Giftbit	Patch Retention
Small Businesses	Growave Score 9.7 out of 10	Growave Score 9.7 out of 10
Medium-sized Companies	Oracle Marketing Score 7.0 out of 10	Oracle Marketing Score 7.0 out of 10
Enterprises	Oracle Marketing Score 7.0 out of 10	Oracle Marketing Score 7.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Giftbit	Patch Retention
Likelihood to Recommend	9.4 (10 ratings)	- (0 ratings)
Support Rating	5.0 (1 ratings)	- (0 ratings)

User Testimonials
	Giftbit	Patch Retention
Likelihood to Recommend	Giftbit It's been great to incentivize appointments. I can also see that it would be a good tool to send gifts to existing customers. Incentivized Scott Henderson President Read full review	Patch Retention (CityGro, Inc) No answers on this topic
Pros	Giftbit Sending mass brand-templated gift cards Choosing which type of gift card you want (e.g. Starbucks, Amazon) Showing metrics for gift cards Incentivized Verified User Anonymous Read full review	Patch Retention (CityGro, Inc) No answers on this topic
Cons	Giftbit I didn't love having to buy credits in advance, but since Giftbit recommended how many we'd need to buy, it wasn't terrible. Incentivized Verified User Anonymous Read full review	Patch Retention (CityGro, Inc) No answers on this topic
Support Rating	Giftbit When a redemption via the API connected to my community platform provider failed, the support was extremely limited. It was fast but limited. Most common conversations with Giftbit support ended in "unfortunately we cannot help you or your recipient with that issue." I'm not sure if Giftbit deserves 100% of the blame for API issues with Fuel Cycle community platform but the end result is that a user will redeem their points for a reward and would never get it. Once these issues are reported to me, I couldn't help them from the dashboard either as I was unable to review their claim codes, etc. and make it right, resulting in lost $. Incentivized Verified User Anonymous Read full review	Patch Retention (CityGro, Inc) No answers on this topic
Alternatives Considered	Giftbit I haven't used any products like Giftbit. Since I have enjoyed my experience with Giftbit, I haven't looked into any other platforms that offer the same things. Incentivized BH Brittany Houchins Supervisor of Special Events & Graphic Design Read full review	Patch Retention (CityGro, Inc) No answers on this topic
Return on Investment	Giftbit We now have an easy way to do these fulfillments It's easy to set up an account It alleviates privacy issues on our end Incentivized Verified User Anonymous Read full review	Patch Retention (CityGro, Inc) No answers on this topic
ScreenShots