Giftbit

Giftbit

12 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Giftbit	Score 9.3 out of 10	Mid-Size Companies (51-1,000 employees)	Giftbit is a rewards platform that lets users buy, send & track digital gift cards. With its web application and API, dedicated customer support, and stats on user behavior and delivery - Giftbit is designed to make it easier to fulfill and manage reward and incentive programs.	N/A

Pricing

Giftbit

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Giftbit
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No

Entry-level Setup Fee

Optional

Additional Details

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More Pricing Information

Community Pulse
	Giftbit
Considered Both Products	Giftbit Scott Henderson President Chose Giftbit I searched for gift card providers and looked at several but none seemed to have the confidence of the internet as much as Giftbit so that's who I went with. It was a good decision. Incentivized Helpful? Verified User Employee Chose Giftbit We chose Giftbit because of its ability to electronically send gift cards, no fees on the recipient side, brand customization, and overall user experience of the site. Other sites we found had high fees to create gift cards, would only allow physical cards, or didn't have an … Incentivized Helpful? Verified User Administrative Assistant Chose Giftbit N/a Incentivized Helpful? Verified User Manager Chose Giftbit Tremendous offers a more robust way to gift internationally and has much greater capabilities in their email sends. Incentivized Helpful? BH Brittany Houchins Supervisor of Special Events & Graphic Design Chose Giftbit I haven't used any products like Giftbit. Since I have enjoyed my experience with Giftbit, I haven't looked into any other platforms that offer the same things. Incentivized Helpful? Verified User Program Manager Chose Giftbit This was a smaller cost of entry, and much easier. Incentivized Helpful? MS Miranda Swope Recruiter Chose Giftbit This was the first digital gift card service we've used. Incentivized Helpful? Verified User Director Chose Giftbit I have experience with Rybbon, PayPal and Tango Card in addition to Giftbit. From the API perspective of attaching one of these incentive providers to your community platform as its rewards mall it's not even close as Tango Card does the best job hands down. I have not had one … Incentivized Helpful?
Top Pros	Pro Easy to use Pro Customer service Pro Ability to load
Top Cons	Minus Chat system Minus Bit complex Minus Whole process

Best Alternatives
	Giftbit
Small Businesses	Growave Score 9.4 out of 10
Medium-sized Companies	Oracle Marketing Score 8.1 out of 10
Enterprises	Oracle Marketing Score 8.1 out of 10
All Alternatives	View all alternatives

User Ratings
	Giftbit
Likelihood to Recommend	9.4 (10 ratings)
Support Rating	5.0 (1 ratings)

User Testimonials
	Giftbit
Likelihood to Recommend	Giftbit It's been great to incentivize appointments. I can also see that it would be a good tool to send gifts to existing customers. Incentivized Scott Henderson President Read full review
Pros	Giftbit Sending mass brand-templated gift cards Choosing which type of gift card you want (e.g. Starbucks, Amazon) Showing metrics for gift cards Incentivized Verified User Anonymous Read full review
Cons	Giftbit I didn't love having to buy credits in advance, but since Giftbit recommended how many we'd need to buy, it wasn't terrible. Incentivized Verified User Anonymous Read full review
Support Rating	Giftbit When a redemption via the API connected to my community platform provider failed, the support was extremely limited. It was fast but limited. Most common conversations with Giftbit support ended in "unfortunately we cannot help you or your recipient with that issue." I'm not sure if Giftbit deserves 100% of the blame for API issues with Fuel Cycle community platform but the end result is that a user will redeem their points for a reward and would never get it. Once these issues are reported to me, I couldn't help them from the dashboard either as I was unable to review their claim codes, etc. and make it right, resulting in lost $. Incentivized Verified User Anonymous Read full review
Alternatives Considered	Giftbit I haven't used any products like Giftbit. Since I have enjoyed my experience with Giftbit, I haven't looked into any other platforms that offer the same things. Incentivized BH Brittany Houchins Supervisor of Special Events & Graphic Design Read full review
Return on Investment	Giftbit We now have an easy way to do these fulfillments It's easy to set up an account It alleviates privacy issues on our end Incentivized Verified User Anonymous Read full review
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