TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GitKraken

    Score8.3 out of 10
    N/AGitKraken's commit graph helps visualize branch structure and commit history. It helps verify recent Git actions on the repo, and also shows who made what code changes and when, so it’s easier to track down when a bug was introduced and revert back to a previous version. GitKraken Client is a Git GUI that detects and alerts users of potential conflicts so as to prevent them from happening. With itsuser Activity Status, the user can know who is online in the GitKraken Client.

    $0

    Help Lightning

    Score10 out of 10
    Enterprise companies (1,001+ employees)
    Help Lightning in Birmingham aims to reimagine how businesses, customers and employees are able to give and receive help using Virtual Expertise. The vendor states their merged reality adds missing visual cues, gestures, and non-verbal communication methods to any session. While providing remote assitance, users simply simply reach into a device's field of view and a colleague will see the user's hand merged into their field of view. Users can telestrate, freeze images, use hand gestures,…

    $75,000

    per year

    Pricing
    GitKrakenHelp Lightning
    Editions & Modules
    Hosted by GitKraken
    Customized according to the amount of team members.
    Enterprise
    $75,000
    per year per installation
    Offerings
    Pricing Offerings
    GitKrakenHelp Lightning
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Solutions are available as an annual subscription and the pricing is based on the number of licenses. The price per license will vary based on the number of experts providing help and the number of technicians or engineers needing help.
    More Pricing Information
    Features
    GitKrakenHelp Lightning
    Version Control Software Features
    Comparison of Version Control Software Features features of GitKraken and Help Lightning
    Feature
    GitKraken
    9.9
    1 Ratings
    12% above category average
    Help Lightning
    -
    Ratings
    Branching and Merging10.01 Ratings00 Ratings
    Version History10.01 Ratings00 Ratings
    Version Control Collaboration Tools10.01 Ratings00 Ratings
    Pull Requests10.01 Ratings00 Ratings
    Code Review Tools9.01 Ratings00 Ratings
    Project Access Control10.01 Ratings00 Ratings
    Automated Testing Integration10.01 Ratings00 Ratings
    Issue Tracking Integration10.01 Ratings00 Ratings
    Branch Protection10.01 Ratings00 Ratings
    Best Alternatives
    GitKrakenHelp Lightning
    Small Businesses
    GitHub
    Score9.2 out of 10
    LogMeIn Rescue
    Score8.2 out of 10
    Medium-sized Companies
    Git
    Score10 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    Enterprises
    Perforce P4
    Score7.5 out of 10
    TeamViewer
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GitKrakenHelp Lightning
    Likelihood to Recommend
    10.0
    (5 ratings)
    10.0
    (1 ratings)
    Usability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    GitKrakenHelp Lightning
    Likelihood to Recommend
    GitKraken (formerly Axosoft)
    The software is easy to use and share within our team. Licensing and setup is straightforward. The product just works and we love it.
    Incentivized
    Read full review
    Help Lightning
    I think that there are different scenarios where the platform can be used, an example is the realization of remote consultancies, individually or in the group. In this sense, I must highlight that it is great whenever you need to work with other people while sharing information, videos, or specific content.
    Incentivized
    Read full review
    Pros
    GitKraken (formerly Axosoft)
    • Customizable workflow steps help organize projects
    • Time tracking down to seconds helps to estimate sprints
    • Burndown charts let you know when to plan your next release
    Incentivized
    Read full review
    Help Lightning
    • Sharing graphics, images and other resources.
    • Connect remotely with different experts.
    • Favors team work, even remotely.
    Incentivized
    Read full review
    Cons
    GitKraken (formerly Axosoft)
    • Timing Out - when editing a story or bug, occasionally Axosoft will time out and all changes will be lost
    • Viewing past sprints can be hard to locate
    • Multiple users within a Story - Axosoft could do a better job managing multiple users on the same story
    • User Interface isn't entirely user friendly and looks a bit outdated
    Incentivized
    Read full review
    Help Lightning
    • It needs a strong network or signal connection.
    • Nothing else.
    Incentivized
    Read full review
    Usability
    GitKraken (formerly Axosoft)
    Over the years, I have used many Git tools, but GitKraken stands out. It's now my favorite Git tool by far—excellent graphical overview of the branches, straightforward usage of all functionality, and lots of integration available. Currently, I am using GitKraken to connect to the ADO and quickly create PRs, using gitflow and tracking the work of my team mates.
    Incentivized
    Read full review
    Help Lightning
    No answers on this topic
    Alternatives Considered
    GitKraken (formerly Axosoft)
    I actually like JIRA better, to me the UI is a lot cleaner. Easier to use, and search tickets.
    Incentivized
    Read full review
    Help Lightning
    I think it is very important to make it clear that most of these tools compliment and complement each other rather than oppose or surpass each other. In this sense, it is important to know when to apply one or the other, in addition to taking the time to get to know them thoroughly and master their functionalities. However, the different tools that Help Lightning contain put it above most platforms used for remote conferencing.
    Incentivized
    Read full review
    Return on Investment
    GitKraken (formerly Axosoft)
    • Productivity bump for developers over previous software
    • Code is never gone forever and can be found if needed
    • Allows us to collaborate and finish projects faster
    Incentivized
    Read full review
    Help Lightning
    • Makes work team better, even remotely.
    • Allows to share important information and get constantly retro alimentations.
    • Helps us to respect the Covid-19 prevention measures, while continue working.
    Incentivized
    Read full review
    ScreenShots

    GitKraken Screenshots

    Product screenshot

    Help Lightning Screenshots

    Screenshot of Help Lightning's AR-enabled Remote Visual Guidance software.Screenshot of An expert providing help can reach into the field of view of an onsite technician or customer.Screenshot of Common tools can also be brought into the field of view to help solve problems.Screenshot of Product experts can work virtually side-by-side with anyone, anywhere in the world.Screenshot of Help Lightning supports problem solving involving complex and critical equipment.