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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GitLab

    Score8.9 out of 10
    N/AGitLab is an intelligent orchestration platform for DevSecOps, where software teams enable AI at every stage of the software lifecycle to ship faster. The platform enables teams to automate repetitive tasks across planning, building, securing, testing, deploying, and maintaining software.

    $0

    per month per user

    Heroku Platform

    Score7.6 out of 10
    N/AThe Heroku Platform, now from Salesforce, is a platform-as-a-service based on a managed container system, with integrated data services and ecosystem for deploying modern apps. It takes an app-centric approach for software delivery, integrated with developer tools and workflows. It’s three main tool are: Heroku Developer Experience (DX), Heroku Operational Experience (OpEx), and Heroku Runtime. Heroku Developer Experience (DX) Developers deploy directly from tools like…

    $85

    per month

    Pricing
    GitLabHeroku Platform
    Editions & Modules
    GitLab Free (self-managed)
    $0
    GitLab Free
    $0
    GitLab Premium
    $29
    per month per user
    GitLab Premium (self-managed)
    $29
    per month per user
    GitLab Ultimate
    Contact Sales
    GitLab Ultimate (self-managed)
    Contact Sales
    Production
    $25.00
    per month
    Advanced
    $250.00
    per month
    Offerings
    Pricing Offerings
    GitLabHeroku Platform
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsGitLab Credits enable flexible, consumption-based access to agentic AI capabilities in the GitLab platform, allowing you to scale AI adoption at your own pace while maintaining cost predictability. Powered by Duo Agent Platform, GitLab’s agentic AI capabilities help software teams to collaborate at AI speed, without compromising quality and enterprise security. If usage exceeds monthly allocations and overage terms are accepted, automated on-demand billing activates without service interruption, so your developers never lose access to AI capabilities they need. Real-time dashboards provide transparency into AI consumption patterns. Software teams can see usage across users, projects, and groups with granular attribution for cost allocation. Automated threshold alerts facilitate proactive planning. Advanced analytics deliver trending, forecasting, and FinOps integration.—
    More Pricing Information
    Community Pulse
    GitLabHeroku Platform
    Considered Both Products
    GitLab
    Chose GitLab
    We selected Gitlab due to its right away capabilities for continuous integration and continuous deployment.
    I believe the decision-taker did not like Microsoft's involvement with GitHub.
    Incentivized
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    150 Answers
    89%
    Would buy again
    8 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    135 Answers
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    152 Answers
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    92 Answers
    89%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    120 Answers
    89%
    Implementation went as expected
    8 Answers
    Features
    GitLabHeroku Platform
    Platform-as-a-Service
    Comparison of Platform-as-a-Service features of GitLab and Heroku Platform
    Feature
    GitLab
    -
    Ratings
    Heroku Platform
    7.2
    44 Ratings
    7% below category average
    Ease of building user interfaces00 Ratings6.027 Ratings
    Scalability00 Ratings7.044 Ratings
    Platform management overhead00 Ratings7.043 Ratings
    Workflow engine capability00 Ratings6.030 Ratings
    Platform access control00 Ratings7.043 Ratings
    Services-enabled integration00 Ratings6.042 Ratings
    Development environment creation00 Ratings9.039 Ratings
    Development environment replication00 Ratings9.038 Ratings
    Issue monitoring and notification00 Ratings8.042 Ratings
    Issue recovery00 Ratings7.039 Ratings
    Upgrades and platform fixes00 Ratings7.044 Ratings
    Best Alternatives
    GitLabHeroku Platform
    Small Businesses
    GitGuardian
    Score9 out of 10
    IBM Cloud Foundry
    Score8.5 out of 10
    Medium-sized Companies
    No answers on this topic
    IBM Cloud Private
    Score9.6 out of 10
    Enterprises
    No answers on this topic
    AWS Elastic Beanstalk
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GitLabHeroku Platform
    Likelihood to Recommend
    8.6
    (168 ratings)
    7.0
    (47 ratings)
    Likelihood to Renew
    9.0
    (6 ratings)
    9.5
    (6 ratings)
    Usability
    8.8
    (20 ratings)
    9.2
    (17 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Performance
    9.0
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    10.0
    (12 ratings)
    8.7
    (19 ratings)
    Online Training
    -
    (0 ratings)
    6.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (3 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    GitLabHeroku Platform
    Likelihood to Recommend
    GitLab
    In general it's a good product with a huge number of features. It can do CI/CD checks, deployment, repo hosting, integrations etc. A lot of it can be managed from just the UI but also has an ok API. It does tend to release new features semi-often too which is nice. It can have a steep learning curve for certain features so not a starter-friendly vendor, but great for most businesses.
    Incentivized
    Read full review
    Salesforce
    Heroku is very well suited for startups looking to get a server stack up and running quickly. There is little to no overhead when managing your instances. However, you'll need a background in basic DevOps or system management to make sure everything is set up correctly. In addition, it's easy to accidentally go crazy on pricing. Make sure you're only creating the server instances you need to run the base application and set up an auto-scaler plugin to handle peaks.
    Incentivized
    Read full review
    Pros
    GitLab
    • GitLab excels in managing code versions, allowing easy tracking of changes, branch management, and merging contributions.
    • It helps maintain code stability and reliability, saving time and effort in the development or research workflow.
    • Powerful code review features, enabling collaboration and feedback among team members.
    • Robust project management features, including issue tracking, kanban boards, and milestones.
    Incentivized
    Read full review
    Salesforce
    • Heroku has a very simple deployment model, making it easy to get your application up-and-running with minimal effort. We can focus on our efforts the unique aspects of our application.
    • The robust add-on marketplace makes it easy to try out new approaches with minimal effort and investment -- and when we settle on a solution, we can easily scale it.
    • Heroku's support is quite good -- their staff is quite technical and willing to get into the weeds to diagnose even complicated problems.
    Incentivized
    Read full review
    Cons
    GitLab
    • CI variables management is sometimes hard to use, for example, with File type variables. The scope of each variable is also hard to guess.
    • Access Token: there are too many types (Personal, Project, global..), and it is hard to identify the scope and where it comes from once created.
    • Runners: auto-scaled runners are for the moment hard to put in place, and monitoring is not easy.
    Incentivized
    Read full review
    Salesforce
    • Large price jumps between certain resource tiers (2x Dyno for $50 per month versus Performance Dyno for $250). Free Postgres next jumps to $50 per month.
    • Marketing/Branding to non-technical stakeholders. As the years pass, I've had to fight more to convince stakeholders on the value of Heroku over AWS.
    • Improve Buildpack documentation. This is one area where Heroku's documentation is fairly confusing.
    Incentivized
    Read full review
    Likelihood to Renew
    GitLab
    I really feel the platform has matured quite faster than others, and it is always at the top of its game compared to the different vendors like GitHub, Azure pipelines, CircleCI, Travis, Jenkins. Since it provides, agents, CI/CD, repository hosting, Secrets management, user management, and Single Sign on; among other features
    Incentivized
    Read full review
    Salesforce
    Heroku is easy to use, services a ton of functions for you out of the box, and provides a means to get a software product off the ground and managed quickly and easily. The tools provide allows a small to medium size org to move very quickly. The CLI tools provided make managing an entire technical infrastructure simple.
    Incentivized
    Read full review
    Usability
    GitLab
    - As a combination of features and products, GitLab is a really great tool for developers. - Also, it comes with both light and quick changes in a web browser version, as well as pro work in VS Code mode. However, in certain areas, such as large-scale issues/incidents, management can be improved.
    Incentivized
    Read full review
    Salesforce
    Easy to use web based console and easy to use command line tools; deployment is done directly from a GIT repository. What more could you ask for? The one thing that keeps me from giving it a 10 is that custom build packs are almost incomprehensible. We used one for a while because we needed cairo graphics processing. Fortunately, I was able to figure out a different way to do what we needed so that we could get off the custom build pack.
    Read full review
    Reliability and Availability
    GitLab
    I've never had experienced outages from GItlab itself, but regarding the code I have deployed to Gitlab, the history helps a lot to trace the cause of the issue or performing a rollback to go back to a working version
    Incentivized
    Read full review
    Salesforce
    Heroku availability correlates pretty strongly to AWS US EAST availability. We had a couple of times where there was a Heroku-specific issue but not for the last 7-8 months.
    Read full review
    Performance
    GitLab
    GItlab reponsiveness is amazing, has never left me IDLE. I've never had issues even with complex projects. I have not experienced any issues when integrating it with agents for example or SSO
    Incentivized
    Read full review
    Salesforce
    The only issue that I ever have is that about 1 out of 20 deployments (git push) will hang and need to be cancelled and done again.
    Read full review
    Support Rating
    GitLab
    At this point, I do not have much experience with Gitlab support as I have never had to engage them. They have documentation that is helpful, not quite as extensive as other documentation, but helpful nonetheless. They also seem to be relatively responsive on social media platforms (twitter) and really thrived when GitHub was acquired by Microsoft
    Incentivized
    Read full review
    Salesforce
    I've used it for many years without facing any major problem. It's not hard at all to get used to it, it's documentation is outstanding and simple. We are close to 2020 and I don't think most of the existing companies or startups should still face old problems such as wasting time deploying code and calculate computing resources.
    Incentivized
    Read full review
    Implementation Rating
    GitLab
    No answers on this topic
    Salesforce
    Be ready to pay a bit more than expected in the beginning if you're migrating from a big server. The application is probably not ready for the change and you have to keep improving it with time.
    It's also important to consider that you can't save anything to the disc as it will be lost when your application restarts, so you have to think about using something like S3.
    Incentivized
    Read full review
    Alternatives Considered
    GitLab
    GitHub is an inferior product from most points of view. We had to use it and the teams finds no positives about it. Everything is a downgrade from our previous GitLab solution. GitLab CI\CD is vastly superior to workflows, for example doing a manual node is just "when : manual" in GitLab while you have to do clickops in GitHub to achieve the same. No overview of code in branches is a minus when we tried to figure out what our colleagues are trying to merge as it looked off.
    Incentivized
    Read full review
    Salesforce
    Heroku is the more expensive option for hosting compared to some of the cloud platforms we investigated, but it's worth it for us because of the plug-and-play nature of Heroku deployment. We can be up and running in a few minutes and know with precision how much it will cost us each month to run the application, unlike Amazon Web Services where you have to go to great pains to configure it correctly or else you might end up with a shocking monthly bill. Overall, spending the time to configure Amazon Web Services or one of its competitors is likely the more affordable and powerful choice, because you have control over so many specifics of the configuration. But it also requires the burden of continuing to maintain and update your AWS instance, whereas with Heroku they take care of security fixes and platform upgrades. It's a great service and we are happy to pay the extra cost for the value-adds Heroku provides.
    Incentivized
    Read full review
    Scalability
    GitLab
    I think is very well designed, and like any VCS it works as intended
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Return on Investment
    GitLab
    • GitLab cut down our spent on container, package and infrastructure registry
    • Best thing is we can now have everything in single platform which cost effective too
    • Quality of support is really good and they do have emergency support team as well which is great
    Incentivized
    Read full review
    Salesforce
    • It has been critical in seamlessly operating our platform with runs all of our programs.
    • It has been impressive with its ability to scale quickly which results in the growth of our work.
    • It allows for tracking of different features which allows for quick problem solving which saves us time.
    Read full review
    ScreenShots

    GitLab Screenshots

    Screenshot of What is Intelligent Orchestration for DevSecOps?Screenshot of an overview of GitLab Duo Agent PlatformScreenshot of a new agent creation screen