GitLab vs. Heroku Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GitLab
Score 8.8 out of 10
N/A
GitLab is an intelligent orchestration platform for DevSecOps, where software teams enable AI at every stage of the software lifecycle to ship faster. The platform enables teams to automate repetitive tasks across planning, building, securing, testing, deploying, and maintaining software.
$0
per month per user
Heroku Platform
Score 7.8 out of 10
N/A
The Heroku Platform, now from Salesforce, is a platform-as-a-service based on a managed container system, with integrated data services and ecosystem for deploying modern apps. It takes an app-centric approach for software delivery, integrated with developer tools and workflows. It’s three main tool are: Heroku Developer Experience (DX), Heroku Operational Experience (OpEx), and Heroku Runtime. Heroku Developer Experience (DX) Developers deploy directly from tools like…
$85
per month
Pricing
GitLabHeroku Platform
Editions & Modules
GitLab Free (self-managed)
$0
GitLab Free
$0
GitLab Premium
$29
per month per user
GitLab Premium (self-managed)
$29
per month per user
GitLab Ultimate
Contact Sales
GitLab Ultimate (self-managed)
Contact Sales
Production
$25.00
per month
Advanced
$250.00
per month
Offerings
Pricing Offerings
GitLabHeroku Platform
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsGitLab Credits enable flexible, consumption-based access to agentic AI capabilities in the GitLab platform, allowing you to scale AI adoption at your own pace while maintaining cost predictability. Powered by Duo Agent Platform, GitLab’s agentic AI capabilities help software teams to collaborate at AI speed, without compromising quality and enterprise security. If usage exceeds monthly allocations and overage terms are accepted, automated on-demand billing activates without service interruption, so your developers never lose access to AI capabilities they need. Real-time dashboards provide transparency into AI consumption patterns. Software teams can see usage across users, projects, and groups with granular attribution for cost allocation. Automated threshold alerts facilitate proactive planning. Advanced analytics deliver trending, forecasting, and FinOps integration.
More Pricing Information
Community Pulse
GitLabHeroku Platform
Considered Both Products
GitLab
Chose GitLab
We selected Gitlab due to its right away capabilities for continuous integration and continuous deployment.
I believe the decision-taker did not like Microsoft's involvement with GitHub.
Heroku Platform

No answer on this topic

Features
GitLabHeroku Platform
Platform-as-a-Service
Comparison of Platform-as-a-Service features of Product A and Product B
GitLab
-
Ratings
Heroku Platform
7.2
44 Ratings
8% below category average
Ease of building user interfaces00 Ratings6.027 Ratings
Scalability00 Ratings7.044 Ratings
Platform management overhead00 Ratings7.043 Ratings
Workflow engine capability00 Ratings6.030 Ratings
Platform access control00 Ratings7.043 Ratings
Services-enabled integration00 Ratings6.042 Ratings
Development environment creation00 Ratings9.039 Ratings
Development environment replication00 Ratings9.038 Ratings
Issue monitoring and notification00 Ratings8.042 Ratings
Issue recovery00 Ratings7.039 Ratings
Upgrades and platform fixes00 Ratings7.044 Ratings
Best Alternatives
GitLabHeroku Platform
Small Businesses
GitGuardian
GitGuardian
Score 9.0 out of 10
AWS Lambda
AWS Lambda
Score 8.3 out of 10
Medium-sized Companies
Veracode
Veracode
Score 8.8 out of 10
Red Hat OpenShift
Red Hat OpenShift
Score 9.2 out of 10
Enterprises
Veracode
Veracode
Score 8.8 out of 10
Red Hat OpenShift
Red Hat OpenShift
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GitLabHeroku Platform
Likelihood to Recommend
8.3
(152 ratings)
7.0
(47 ratings)
Likelihood to Renew
9.0
(5 ratings)
9.5
(6 ratings)
Usability
10.0
(6 ratings)
9.2
(17 ratings)
Availability
-
(0 ratings)
8.0
(1 ratings)
Performance
9.0
(1 ratings)
9.0
(1 ratings)
Support Rating
10.0
(12 ratings)
8.7
(19 ratings)
Online Training
-
(0 ratings)
6.0
(1 ratings)
Implementation Rating
-
(0 ratings)
9.0
(3 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
GitLabHeroku Platform
Likelihood to Recommend
GitLab
GitLab is good if you work a lot with code and do complex repository actions. It gives you a very good overview of what were the states of your branches and the files in them at different stages in time. It's also way easier and more efficient to write pipelines for CI\CD. It's easier to read and it's easier to write them. It takes fewer clicks to achieve the same things with GitLab than it does for competitor products.
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Salesforce
Heroku is very well suited for startups looking to get a server stack up and running quickly. There is little to no overhead when managing your instances. However, you'll need a background in basic DevOps or system management to make sure everything is set up correctly. In addition, it's easy to accidentally go crazy on pricing. Make sure you're only creating the server instances you need to run the base application and set up an auto-scaler plugin to handle peaks.
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Pros
GitLab
  • GitLab excels in managing code versions, allowing easy tracking of changes, branch management, and merging contributions.
  • It helps maintain code stability and reliability, saving time and effort in the development or research workflow.
  • Powerful code review features, enabling collaboration and feedback among team members.
  • Robust project management features, including issue tracking, kanban boards, and milestones.
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Salesforce
  • Heroku has a very simple deployment model, making it easy to get your application up-and-running with minimal effort. We can focus on our efforts the unique aspects of our application.
  • The robust add-on marketplace makes it easy to try out new approaches with minimal effort and investment -- and when we settle on a solution, we can easily scale it.
  • Heroku's support is quite good -- their staff is quite technical and willing to get into the weeds to diagnose even complicated problems.
Read full review
Cons
GitLab
  • CI variables management is sometimes hard to use, for example, with File type variables. The scope of each variable is also hard to guess.
  • Access Token: there are too many types (Personal, Project, global..), and it is hard to identify the scope and where it comes from once created.
  • Runners: auto-scaled runners are for the moment hard to put in place, and monitoring is not easy.
Read full review
Salesforce
  • Large price jumps between certain resource tiers (2x Dyno for $50 per month versus Performance Dyno for $250). Free Postgres next jumps to $50 per month.
  • Marketing/Branding to non-technical stakeholders. As the years pass, I've had to fight more to convince stakeholders on the value of Heroku over AWS.
  • Improve Buildpack documentation. This is one area where Heroku's documentation is fairly confusing.
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Likelihood to Renew
GitLab
I really feel the platform has matured quite faster than others, and it is always at the top of its game compared to the different vendors like GitHub, Azure pipelines, CircleCI, Travis, Jenkins. Since it provides, agents, CI/CD, repository hosting, Secrets management, user management, and Single Sign on; among other features
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Salesforce
Heroku is easy to use, services a ton of functions for you out of the box, and provides a means to get a software product off the ground and managed quickly and easily. The tools provide allows a small to medium size org to move very quickly. The CLI tools provided make managing an entire technical infrastructure simple.
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Usability
GitLab
I find it easy to use, I haven't had to do the integration work, so that's why it is a 9/10, cause I can't speak to how easy that part was or the initial set up, but day to day use is great!
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Salesforce
Easy to use web based console and easy to use command line tools; deployment is done directly from a GIT repository. What more could you ask for? The one thing that keeps me from giving it a 10 is that custom build packs are almost incomprehensible. We used one for a while because we needed cairo graphics processing. Fortunately, I was able to figure out a different way to do what we needed so that we could get off the custom build pack.
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Reliability and Availability
GitLab
I've never had experienced outages from GItlab itself, but regarding the code I have deployed to Gitlab, the history helps a lot to trace the cause of the issue or performing a rollback to go back to a working version
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Salesforce
Heroku availability correlates pretty strongly to AWS US EAST availability. We had a couple of times where there was a Heroku-specific issue but not for the last 7-8 months.
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Performance
GitLab
GItlab reponsiveness is amazing, has never left me IDLE. I've never had issues even with complex projects. I have not experienced any issues when integrating it with agents for example or SSO
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Salesforce
The only issue that I ever have is that about 1 out of 20 deployments (git push) will hang and need to be cancelled and done again.
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Support Rating
GitLab
At this point, I do not have much experience with Gitlab support as I have never had to engage them. They have documentation that is helpful, not quite as extensive as other documentation, but helpful nonetheless. They also seem to be relatively responsive on social media platforms (twitter) and really thrived when GitHub was acquired by Microsoft
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Salesforce
I've used it for many years without facing any major problem. It's not hard at all to get used to it, it's documentation is outstanding and simple. We are close to 2020 and I don't think most of the existing companies or startups should still face old problems such as wasting time deploying code and calculate computing resources.
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Implementation Rating
GitLab
No answers on this topic
Salesforce
Be ready to pay a bit more than expected in the beginning if you're migrating from a big server. The application is probably not ready for the change and you have to keep improving it with time.
It's also important to consider that you can't save anything to the disc as it will be lost when your application restarts, so you have to think about using something like S3.
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Alternatives Considered
GitLab
Gitlab seems more cutting-edge than GitHub; however, its AI tools are not yet as mature as those of CoPilot. It feels like the next-generation product, so as we selected a tool for our startup, we decided to invest in the disruptor in the space. While there are fewer out-of-the-box templates for Gitlab, we have never discovered a lack of feature parity.
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Salesforce
Heroku is the more expensive option for hosting compared to some of the cloud platforms we investigated, but it's worth it for us because of the plug-and-play nature of Heroku deployment. We can be up and running in a few minutes and know with precision how much it will cost us each month to run the application, unlike Amazon Web Services where you have to go to great pains to configure it correctly or else you might end up with a shocking monthly bill. Overall, spending the time to configure Amazon Web Services or one of its competitors is likely the more affordable and powerful choice, because you have control over so many specifics of the configuration. But it also requires the burden of continuing to maintain and update your AWS instance, whereas with Heroku they take care of security fixes and platform upgrades. It's a great service and we are happy to pay the extra cost for the value-adds Heroku provides.
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Scalability
GitLab
I think is very well designed, and like any VCS it works as intended
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Salesforce
No answers on this topic
Return on Investment
GitLab
  • GitLab cut down our spent on container, package and infrastructure registry
  • Best thing is we can now have everything in single platform which cost effective too
  • Quality of support is really good and they do have emergency support team as well which is great
Read full review
Salesforce
  • It has been critical in seamlessly operating our platform with runs all of our programs.
  • It has been impressive with its ability to scale quickly which results in the growth of our work.
  • It allows for tracking of different features which allows for quick problem solving which saves us time.
Read full review
ScreenShots

GitLab Screenshots

Screenshot of What is Intelligent Orchestration for DevSecOps?Screenshot of an overview of GitLab Duo Agent PlatformScreenshot of a new agent creation screen