GiveCampus vs. Salesforce Agentforce 360 for Nonprofits

GiveCampus provides a substantial solution for our organization to be able to fundraise collectively from current alumni, staff, faculty, and local community members. GiveCampus is well suited to one day intensive giving campaigns and to crowdfunding from multiple and diverse donor sources. GiveCampus is not a replacement for your traditional fundraising database but serves as a significant addition to your current fundraising strategies

Incentivized

I’d say it’s very well suited for organizations looking to move toward AI integrations and make more data-driven decisions. As I mentioned, I’ve also used the competing product from Blackbaud, which is a very closed system — you can’t really pull out the data. Salesforce, on the other hand, has a big advantage with its APIs, allowing you to extract data, store it in Data Cloud, and do much more with it.
However, if your requirements aren’t clearly defined or if there’s heavy customization involved, the implementation can get messy. So I wouldn’t recommend using Salesforce Nonprofit Cloud in cases where the requirements and structure aren’t clearly laid out.

Incentivized

• Connect with donors outside our normal constituency
• Create a sense of urgency for giving to campaigns
• Make giving fun for donors
• Provide interactive tools to record and review giving campaigns

Incentivized

• NPSP is designed to help with donor management.
• There are free add-ons for volunteer management.
• There is a new Program Management Module to better manage program participation and attendance.
• Campaigns help organize and report on marketing efforts though we use a third-party solution to send out marketing materials.

Incentivized

• Integration with Raiser's Edge
• Frequency of giving updates during one-day campaigns
• Ability to issue donor thank you's from the platform

Incentivized

• Organizations that are new to Salesforce need to be prepared for report building and other configurations. Customization is a great feature, but it can be overwhelming if not impossible for a brand new user.
• Salesforce Trailhead is robust but can be confusing and overwhelming.
• I'm currently comfortable with only using Salesforce CMS or any iteration on a desktop.

Incentivized

There is really no other tool to compare and especially since Salesforce for Nonprofits is free!!

Incentivized

Salesforce CMS is very intuitive and easy to use. I have not found where it glitches or crashes out. You can tell where data is "supposed to live" and it you aren't sure, there is an easy search function. Support is made readily available.

Incentivized

I have never had bad conversations with any support people with Salesforce but we also have not used them very much. I put it a little less because we are struggling to switch to lightning (some of our custom features do not migrate well) and it feels like the help and support for a little organization is not incredibly helpful unless we want to spend a lot of money.

Incentivized

Raiser's Edge NXT is a powerful tool to keep all your fundraising data consistent and in one place. However, the addition of GiveCampus brings our campus giving day campaigns to a whole new level. GiveCampus would not replace the functionality of Raiser's Edge NXT for day to day fundraising operations, but it serves as a useful tool to assist our office in increasing our dollars and donors

Incentivized

As a cloud native organization with no previous Microsoft infrastructure, Salesforce was a more logical and effective option for us. The suite of products was also far more comprehensive and required less customization. We were able to adopt a "configure not code" approach to our development of systems to support our mission that lowered the cost of upgrades.

Incentivized

• Increase in donors as a result of GiveCampus
• Increase in gifts as a result of GiveCampus
• More visibility for giving days

Incentivized

• New email platform (integrated with Salesforce and based on Salesforce segmentation) increased open rate by 7%
• Using Salesforce Flows to design a custom batch process for approving small grants reduced days of work to one or two clicks.
• We replaced a paper system (walking around with a clipboard) to a virtual system (you can do it from anywhere!) for approving payments.

Incentivized