TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Glance

    Score8 out of 10
    N/AGlance is a conferencing platform focused on customer engagement through visualization and collaboration.

    $19

    per month

    Hippo Video

    Score8.2 out of 10
    Small Businesses (1-50 employees)
    According to the vendor, Hippo Video is a DIY video personalization platform for businesses. The platform can be used to create and send mass in-video & hyper-personalized video email campaigns at scale to book more meetings, track opportunities, and close more deals effectively. Hippo Video has tailored workflows for marketing, email campaign, sales, and customer support processes. Merge data and video to deliver exceptional experiences that wow customers, and produce higher…

    $0

    per month

    Pricing
    GlanceHippo Video
    Editions & Modules
    Lite
    $19.00
    per month
    Professional
    $35.00
    per month
    Free
    $0
    per month
    Basic
    $29
    per month
    Starter
    $49
    per month
    Pro
    $99
    per month
    Growth
    $199
    per month
    Offerings
    Pricing Offerings
    GlanceHippo Video
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
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    GlanceHippo Video
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    User Ratings
    GlanceHippo Video
    Likelihood to Recommend
    8.0
    (2 ratings)
    10.0
    (3 ratings)
    Support Rating
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    GlanceHippo Video
    Likelihood to Recommend
    Glance
    Glance is an ideal tool where the customer base is not very technologically savvy. We support farmers, so this demographic is known for being behind on the technological advances of their industry. We are primarily a call center. Glance has helped our new agents be better equipped from day one, which results in their onboarding time being much quicker since they are able to see common issues first-hand
    Incentivized
    Read full review
    Hippo Video
    If you're trying to do outreach, it's tough to be different. Cold emails are helpful, but so many people use the same templates or intricate automation in general that many buyers have cold email blindness. If you are trying to reach new prospects or communicate better with your clients, video adds a layer of sophistication that makes a difference. If you just want massive campaigns and are scared of showing your face, avoid Hippo Video.
    Incentivized
    Read full review
    Pros
    Glance
    • Being able to start a meeting right from your task bar with minimal clicks is key for great customer service.
    • The ability to customize our support domain makes it an easy address to verbally give the customer.
    Incentivized
    Read full review
    Hippo Video
    • Records videos screen record/webcam.
    • Send sales messages.
    • Send support messages.
    • Team communication.
    • Helps collect testimonials.
    Incentivized
    Read full review
    Cons
    Glance
    • We would like more reporting features and more granularity with what we see.
    • We would like to schedule our own reports.
    • We would like more control over the user templates.
    Incentivized
    Read full review
    Hippo Video
    • Need an offline version to work
    • Need more video effects
    • More tutorials will be helpful
    Incentivized
    Read full review
    Support Rating
    Glance
    Easy to get hold of and always very helpful. Having a support team dedicated to one product and one that will support all of your users (not just the admins) made it easy to implement in a small business.
    Incentivized
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    Hippo Video
    Hippo Video is in India. They answer your questions but they do take a little time. Not sure if they're a big team but they do respond to important messages. They also use their own tool for support and will show you how to fix the problems that you're having.
    Incentivized
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    Alternatives Considered
    Glance
    Glance, while lacking some features of its competitors, is easy to use and standalone. Support for this application is dedicated to it and you can get near immediate support. This was key given the demographic of our staff.
    Incentivized
    Read full review
    Hippo Video
    Loom is an excellent tool, and I have nothing to say against it, but I feel Hippo Video has an edge on the Marketing/Sales focus that is key for my organizations. Bonjoro is also a good choice, but I noticed a focus on Customer Service and just building relationships with existing clients, which is okay, but for our purposes, we needed a more go-to-market-oriented tool.
    Incentivized
    Read full review
    Return on Investment
    Glance
    • Glance has reduced the amount of time an agent spends on a single call by nearly 30%. This reduction in time has helped us attend to more customers and more quickly.
    • The speed at which our agents picked up this tool speaks to the ease of use and integration of Glance.
    • Overall, this has helped our team managers train their teams on the product more efficiently.
    Incentivized
    Read full review
    Hippo Video
    • Greater marketing reach
    • Easy testimonials obtained
    • Worth the price
    • Less effects to create variety
    Incentivized
    Read full review
    ScreenShots

    Hippo Video Screenshots

    Screenshot of Video personalizationScreenshot of Personalized Video email campaignsScreenshot of Mobile optimizedScreenshot of Player branding and lead generationScreenshot of Video analyticsScreenshot of Personalized Emails