TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Glance

    Score8 out of 10
    N/AGlance is a conferencing platform focused on customer engagement through visualization and collaboration.

    $19

    per month

    Onstream Meetings

    Score5 out of 10
    N/AOnstream Meetings allows users to set up and manage meetings in the cloud. The platform does not require any pre installation, training or configuration. It includes advanced security options, and unlimited monthly meetings. Pricing starts at $19/month for up to 25 participants. Onsteam Meetings has a simple interface for both moderators and participants, and is easy to use. Features include live video & audio streaming, messaging & chat, whiteboard & markup, a content library,…N/A
    Pricing
    GlanceOnstream Meetings
    Editions & Modules
    Lite
    $19.00
    per month
    Professional
    $35.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    GlanceOnstream Meetings
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    GlanceOnstream Meetings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Glance and Onstream Meetings
    Feature
    Glance
    -
    Ratings
    Onstream Meetings
    10.0
    1 Ratings
    23% above category average
    High quality audio00 Ratings10.01 Ratings
    High quality video00 Ratings10.01 Ratings
    Low bandwidth requirements00 Ratings10.01 Ratings
    Mobile support00 Ratings10.01 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Glance and Onstream Meetings
    Feature
    Glance
    -
    Ratings
    Onstream Meetings
    10.0
    1 Ratings
    23% above category average
    Desktop sharing00 Ratings10.01 Ratings
    Whiteboards00 Ratings10.01 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Glance and Onstream Meetings
    Feature
    Glance
    -
    Ratings
    Onstream Meetings
    10.0
    1 Ratings
    20% above category average
    Meeting initiation00 Ratings10.01 Ratings
    Record meetings / events00 Ratings10.01 Ratings
    Slideshows00 Ratings10.01 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Glance and Onstream Meetings
    Feature
    Glance
    -
    Ratings
    Onstream Meetings
    10.0
    1 Ratings
    21% above category average
    Live chat00 Ratings10.01 Ratings
    Audience polling00 Ratings10.01 Ratings
    Online Events Security
    Comparison of Online Events Security features of Glance and Onstream Meetings
    Feature
    Glance
    -
    Ratings
    Onstream Meetings
    10.0
    1 Ratings
    21% above category average
    User authentication00 Ratings10.01 Ratings
    Participant roles & permissions00 Ratings10.01 Ratings
    Confidential attendee list00 Ratings10.01 Ratings
    Best Alternatives
    GlanceOnstream Meetings
    Small Businesses
    ClientSuccess
    Score6 out of 10
    ClickMeeting
    Score9.5 out of 10
    Medium-sized Companies
    ChurnZero
    Score7.9 out of 10
    JioMeet
    Score9.8 out of 10
    Enterprises
    Gainsight CS
    Score8.8 out of 10
    Webex Meetings
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GlanceOnstream Meetings
    Likelihood to Recommend
    8.0
    (2 ratings)
    5.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    GlanceOnstream Meetings
    Likelihood to Recommend
    Glance
    Glance is an ideal tool where the customer base is not very technologically savvy. We support farmers, so this demographic is known for being behind on the technological advances of their industry. We are primarily a call center. Glance has helped our new agents be better equipped from day one, which results in their onboarding time being much quicker since they are able to see common issues first-hand
    Incentivized
    Read full review
    Onstream Media
    There are other services offered for free with more integration to existing infrastructure.
    Incentivized
    Read full review
    Pros
    Glance
    • Being able to start a meeting right from your task bar with minimal clicks is key for great customer service.
    • The ability to customize our support domain makes it an easy address to verbally give the customer.
    Incentivized
    Read full review
    Onstream Media
    • Easy to use
    • Easy to setup
    • Friendly UI
    Incentivized
    Read full review
    Cons
    Glance
    • We would like more reporting features and more granularity with what we see.
    • We would like to schedule our own reports.
    • We would like more control over the user templates.
    Incentivized
    Read full review
    Onstream Media
    • Integration with existing services
    • With company moving toward VoIP solution this becomes obsolete as we get the same service already included in the price of VoIP and we also do get this ability for free through Office 365 (online version, no dial-in)
    Incentivized
    Read full review
    Support Rating
    Glance
    Easy to get hold of and always very helpful. Having a support team dedicated to one product and one that will support all of your users (not just the admins) made it easy to implement in a small business.
    Incentivized
    Read full review
    Onstream Media
    No answers on this topic
    Alternatives Considered
    Glance
    Glance, while lacking some features of its competitors, is easy to use and standalone. Support for this application is dedicated to it and you can get near immediate support. This was key given the demographic of our staff.
    Incentivized
    Read full review
    Onstream Media
    I have selected because at the time Skype for Business was horrible and we did not have 3CX at the time. We have acquired 3CX which is great and Skype for Business improved tremendously.
    Incentivized
    Read full review
    Return on Investment
    Glance
    • Glance has reduced the amount of time an agent spends on a single call by nearly 30%. This reduction in time has helped us attend to more customers and more quickly.
    • The speed at which our agents picked up this tool speaks to the ease of use and integration of Glance.
    • Overall, this has helped our team managers train their teams on the product more efficiently.
    Incentivized
    Read full review
    Onstream Media
    • There is no need to purchase new service where you may already have existing service that includes the very same thing
    • It is great for small businesses that need this for presentations, support, etc.
    Incentivized
    Read full review
    ScreenShots