GlobalMeet Webcast vs. MeetingBurner (discontinued)

They are easy to work with and successful in what they do for clients.

Incentivized

It is well suited for a conference call with a group of people as well as a great tool to share information on a screen so you don't have to bring people together in person.

• Careful planning - they were thoughtful and thorough in helping us plan our needs
• Reflexive to requests - as we had suggestions or requests, we felt they listened and responded
• Good culture - it feels like they have a strong company culture that resonates well in supporting each other and clients.

Incentivized

• MeetingBurner allows me to schedule conference calls in advance and provides me with easy dial-in instructions for myself and the attendees. Many of our calls occur on a regular basis and we are able to duplicate past events similar to it in a few simple clicks.
• MeetingBurner allows me to share a link to join a conference room for multiple people to join and see my screen. Screen sharing is a great feature that make training people much more convenient.
• Because we are a nonprofit, we do not have a budget for communications. Having a free product that offers exactly what we need is key without any bells and whistles and pressure to upgrade in any way.

• Although I love the polling feature, there are a few kinks that could be worked out, as the dialogue box at times interferes with the presentation.
• Have the "guest" and "host" bubbles bigger when logging in, sometimes guests get confused and log in as a host accidentally thinking they need a password to join.
• A kink I've noticed lately, is not being able to upload presentations forcing me to use screenshare. I'm not sure if it's a naming convention or why this error occurs.
• I have limited use in the webcam feature as when using it in the past there was a serious lag time making it difficult to communicate, but, it could've been my internet speed as well... I'll have to give it another shot.

Incentivized

• It does take a a few minutes to download the application to run the webinar portion but other than that I don't have major improvements.

If a product is working well, I see no reason to change it!

GlobalMeet is much superior in service and attention to detail for their client's events. Repeat business is a gauge of success and they have much repeat business.

Incentivized

MeetingBurner doesn't have a free trial period that leads to a required paid option. We use the conference line a few times a month and don't have the capacity to spend money on a product.

• This platform allowed us to quickly pivot from a large-scale in-person meeting we had planned (before the pandemic) to a fully online version, which was paramount in maintaining our annual budget. It was a success and so appreciated by our entire audience!

Incentivized

• Increased employee efficiency
• Reliable customer service and relationship building