Very satisfied with how it meets our requirements and needs.
April 05, 2025

Very satisfied with how it meets our requirements and needs.

Stefan Zaumseil | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with GlobalMeet Webcast

The business I support uses GlobalMeet primarily for Webcasts that potentially have more than 1k attendees. The most high-stakes use case is the global webcasts hosted by the CEO that pack around 6k- 7k attendees, even more in rare cases. The main problem that GM addresses is MS Teams' limitations. With GM, you have more control over the whole production point of a larger webcast. I don't think we use the full capability of GM, tbh, but the main benefits are still there. Our primary use case is "connect C-Level MS Teams Call to GM Platform, start webcast and share slides". Also, of course, businesses love reviews, so the attendee data is rather lovely.

Pros

  • Customer Service (administrative).
  • Customer Support (technical).
  • We generally do not require much besides the technical setup and some support regarding branding. All of that is flawless.

Cons

  • MS Teams inter-operability (I know that Microsoft is the main culprit here, but still...)
  • Frankly, I'm a service consumer, so I dont have much insight. Apologies.
Generally, I find it relatively easy to use, but I'm a techie, so I understand that a certain amount of training is required for most other business users. The counterpoint here is, of course, that GM provides excellent knowledge articles and training material. The barrier of entry is a bit high due to customer hesitation to "just try it". Training is necessary, but well done and available. Knowledge is a Self-Service after all.
We are currently evaluating whether Microsoft Teams Townhall is also an option. The evaluation is ongoing. Previously, we tried MS Teams Live Event, which was well suited for some events but specifically not for the GlobalWebcasts.

Do you think GlobalMeet Webcast delivers good value for the price?

Not sure

Are you happy with GlobalMeet Webcast's feature set?

Yes

Did GlobalMeet Webcast live up to sales and marketing promises?

Yes

Did implementation of GlobalMeet Webcast go as expected?

No

Would you buy GlobalMeet Webcast again?

Yes

It is well suited for webcasts that need high control over attendee view/experience without high participation. It is less appropriate for strong attendee participation, like Q&A with spoken participation of the questioners. Besides that? I mean, if you need a large audience capacity, there are few tools/services better suited than GM, in my experience.

GlobalMeet Webcast Feature Ratings

Not Rated
Audience polling
Not Rated
Q&A
Not Rated
7.5
Dashboards
7
Data exportability
8
8.0
High quality audio
8
8.0
Participant roles & permissions
8
Confidential attendee list
8
9.0
Branding options
9
Integration to Marketing Automation
Not Rated
8.7
Record meetings / events
8
Slideshows
9
Event registration
9

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