TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GoDial

    N/AN/AN/A

    $5

    per month

    Readymode

    Score10 out of 10
    N/AReadymode (formerly Xencall) is a cloud-based predictive dialer used to connect sales and call center agents with more leads in less time. The outbound call center platform helps agents dial smarter and connect faster, so call centers can increase contact rates and make every call count. Readymode will also automate manual customer data entry with its included call center CRM software, so reps can focus on the conversation. Immediate access to customer profiles…

    $150

    per month per license

    Pricing
    GoDialReadymode
    Editions & Modules
    Basic
    $5
    per month
    Readymode - starting at
    $150
    per month per license
    Offerings
    Pricing Offerings
    GoDialReadymode
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup fee$11
    Additional Details17% discount for annual pricing.
    More Pricing Information
    Features
    GoDialReadymode
    Preview Dialer
    Comparison of Preview Dialer features of GoDial and Readymode
    Feature
    GoDial
    -
    Ratings
    Readymode
    7.3
    4 Ratings
    0% above category average
    Contact preview00 Ratings7.03 Ratings
    Call notes & tags00 Ratings7.54 Ratings
    Automatic call logging00 Ratings7.53 Ratings
    Core Dialer
    Comparison of Core Dialer features of GoDial and Readymode
    Feature
    GoDial
    -
    Ratings
    Readymode
    7.9
    4 Ratings
    3% above category average
    Outbound dialing00 Ratings8.04 Ratings
    Inbound routing00 Ratings8.04 Ratings
    Custom caller ID00 Ratings8.02 Ratings
    Click-to-call00 Ratings7.54 Ratings
    Dialer contact import00 Ratings8.02 Ratings
    Campaign & list management00 Ratings8.12 Ratings
    Call Follow-up and Quality Assurance
    Comparison of Call Follow-up and Quality Assurance features of GoDial and Readymode
    Feature
    GoDial
    -
    Ratings
    Readymode
    6.8
    4 Ratings
    12% below category average
    Follow-up calls00 Ratings8.04 Ratings
    Dialer reporting & analytics00 Ratings6.04 Ratings
    Dialer compliance00 Ratings6.53 Ratings
    Best Alternatives
    GoDialReadymode
    Small Businesses
    Dialpad Sell
    Score8.7 out of 10
    Dialpad Sell
    Score8.7 out of 10
    Medium-sized Companies
    Nooks
    Score9.2 out of 10
    Nooks
    Score9.2 out of 10
    Enterprises
    Dialpad Sell
    Score8.7 out of 10
    Dialpad Sell
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GoDialReadymode
    Likelihood to Recommend
    -
    (0 ratings)
    5.5
    (4 ratings)
    User Testimonials
    GoDialReadymode
    Likelihood to Recommend
    GoDial
    No answers on this topic
    Readymode
    We had a very good run with XenCall in the beginning voice quality was excellent prices were competitive ran smoothly we never needed support or had any problem but when we did we faced long holds no chat service on the website customer support agent don't know much what they're doing they're just there to take notes and pass it on to their supervisors.
    Incentivized
    Read full review
    Pros
    GoDial
    No answers on this topic
    Readymode
    • Multi-line dialing.
    • Unlimited users.
    • Calendar integration.
    • Advanced capabilities.
    Read full review
    Cons
    GoDial
    No answers on this topic
    Readymode
    • Less dropped calls.
    • System tends to slow down with multiple agents working.
    • Not much else at the moment.
    Incentivized
    Read full review
    Alternatives Considered
    GoDial
    No answers on this topic
    Readymode
    Vici dial - This was only a calling software and it stored notes, it did not have the exclusive reporting XenCALL has.
    Incentivized
    Read full review
    Return on Investment
    GoDial
    No answers on this topic
    Readymode
    • Customers complaints no one return their calls.
    Incentivized
    Read full review
    ScreenShots

    Readymode Screenshots

    Screenshot of the custom profile fields for info on leads and customers.Screenshot of productivity data on call center agents.Screenshot of the custom calendars for appointments and phone meetings with leads and clients.Screenshot of info and performance data on call center agents.