TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GoodAccess

    Score9.3 out of 10
    Mid-Size Companies (51-1,000 employees)
    GoodAccess is a cybersecurity platform (SASE/SSE) that empowers medium-sized enterprises to easily implement Zero Trust Architecture (ZTA) in their infrastructure, regardless of its complexity or scale. By leveraging a Low-Code/No-Code approach, GoodAccess delivers a hardware-free, rapid deployment solution within hours or days, allowing companies to enhance their security without the need for in-house IT experts. The platform ensures…

    $35

    per month for 5 users (minimum)

    Zscaler Internet Access

    Score8.9 out of 10
    N/AZscaler Internet Access™ (ZIA) is a secure web gateway (SWG), delivering cloud native cyberthreat protection and zero trust access to the internet and SaaS apps.N/A
    Pricing
    GoodAccessZscaler Internet Access
    Editions & Modules
    Essential
    7 USD
    per month per user
    Premium
    11 USD
    per month per user
    Enterprise
    on request
    per user/month. Min 20 users.
    No answers on this topic
    Offerings
    Pricing Offerings
    GoodAccessZscaler Internet Access
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    GoodAccessZscaler Internet Access
    Considered Both Products
    GoodAccess
    No answer on this topic
    Zscaler
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    26 Answers
    99%
    Would buy again
    284 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    24 Answers
    98%
    Delivers good value for the price
    245 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    25 Answers
    99%
    Happy with the feature set
    284 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    26 Answers
    97%
    Lived up to sales and marketing promises
    207 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    26 Answers
    93%
    Implementation went as expected
    227 Answers
    Features
    GoodAccessZscaler Internet Access
    Identity Management
    Comparison of Identity Management features of GoodAccess and Zscaler Internet Access
    Feature
    GoodAccess
    8.1
    4 Ratings
    8% below category average
    Zscaler Internet Access
    5.0
    2 Ratings
    55% below category average
    Multi-Factor Authentication8.14 Ratings5.02 Ratings
    Endpoint Security
    Comparison of Endpoint Security features of GoodAccess and Zscaler Internet Access
    Feature
    GoodAccess
    8.8
    2 Ratings
    2% below category average
    Zscaler Internet Access
    10.0
    2 Ratings
    11% above category average
    Endpoint Detection and Response (EDR)8.82 Ratings10.02 Ratings
    Threat Intelligence
    Comparison of Threat Intelligence features of GoodAccess and Zscaler Internet Access
    Feature
    GoodAccess
    6.0
    5 Ratings
    28% below category average
    Zscaler Internet Access
    8.5
    216 Ratings
    7% above category average
    Network Analytics6.44 Ratings8.7217 Ratings
    Threat Recognition5.74 Ratings8.3214 Ratings
    Vulnerability Classification3.32 Ratings8.5191 Ratings
    Automated Alerts and Reporting7.13 Ratings8.2205 Ratings
    Threat Analysis5.83 Ratings8.8203 Ratings
    Threat Intelligence Reporting5.83 Ratings8.5199 Ratings
    Automated Threat Identification8.21 Ratings8.5192 Ratings
    Zero Trust Security
    Comparison of Zero Trust Security features of GoodAccess and Zscaler Internet Access
    Feature
    GoodAccess
    7.6
    8 Ratings
    12% below category average
    Zscaler Internet Access
    8.9
    262 Ratings
    4% above category average
    Continuous Verification7.35 Ratings8.7245 Ratings
    Secure Web Gateways8.28 Ratings9.0236 Ratings
    Network Flow Control9.65 Ratings8.1217 Ratings
    Network Traffic Analysis6.35 Ratings8.8219 Ratings
    Segmentation Leveraging5.54 Ratings8.6194 Ratings
    Admin Access Control9.18 Ratings9.1230 Ratings
    Network Data Encryption8.26 Ratings8.8207 Ratings
    Network Topology Mapping7.15 Ratings10.02 Ratings
    Best Alternatives
    GoodAccessZscaler Internet Access
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    Forescout Vistaro Platform
    Score6.7 out of 10
    Forescout Vistaro Platform
    Score6.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GoodAccessZscaler Internet Access
    Likelihood to Recommend
    10.0
    (25 ratings)
    9.0
    (295 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    8.4
    (6 ratings)
    Usability
    -
    (0 ratings)
    8.8
    (279 ratings)
    Availability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Performance
    -
    (0 ratings)
    5.5
    (1 ratings)
    Support Rating
    9.1
    (2 ratings)
    7.2
    (10 ratings)
    Online Training
    -
    (0 ratings)
    7.3
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.3
    (2 ratings)
    Configurability
    -
    (0 ratings)
    8.3
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.3
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (2 ratings)
    User Testimonials
    GoodAccessZscaler Internet Access
    Likelihood to Recommend
    GoodAccess
    Getting remote users to the internal network without compromising the internal network to many different IP whitelistings. This was our case. We were able to get that going very easily and our internal team workload decreased dramatically managing internal network access. All we have to do is provide VPN to the users, approve their devices and we are good to go
    Read full review
    Zscaler
    I feel the product is very good to set up basic standards and go beyond that in many aspects. However, due to being sometimes too simple, it limits the ability to do some other complex changes. Having the ability to do both would be ideal for some, if not all, of the products within Zscaler Internet Access. A simple setup to have it stand-up, and more advanced settings for those more experienced.
    Incentivized
    Read full review
    Pros
    GoodAccess
    • Ease of use/onboarding, it's very easy for an IT admin to deploy to users
    • Simplicity, their management interface is dead simple to use and still powerful
    • Static VPN locations! We were looking for a pretty specific place, and they offered many of our second choices as well.
    Read full review
    Zscaler
    • Provides a secure VPN connection point for endpoint connectivity.
    • Provides the VPN connectivity in a fast and reliable connection state.
    • Very dependable, once connected the connection stays up and there's no fuss.
    • Very good at letting you know when you are not authenticated.
    • Very easy to authenticate and regain access when your session times out.
    Incentivized
    Read full review
    Cons
    GoodAccess
    • I believe the pricing model could use some better math for scalability, but it's still highly competitive and simple to upgrade with. For a mid-startup it will be harder to choose a company I believe, but for a 2-10 person organisation, there won't be any better.
    Read full review
    Zscaler
    • ZS CLI support to turn off ZIA and ZDX service specifically on mac.
    • Better visibility into failed posture devices, including a timeline and the reason the posture failed (This is about the Zscaler mobile portal: Enrolled devices --> Failed posture devices).
    Incentivized
    Read full review
    Likelihood to Renew
    GoodAccess
    I was tired to find good VPN service and want to help everyone to find real good quality and team. Want to advice Goodaccess to everyone, just try it, you'll see yourself. price is good, quality is the best and what is important, when you are buying package, you know what you will get.
    Read full review
    Zscaler
    While Zscaler Internet Access (ZIA) delivers critical value in cloud security and RBI compliance, I rate renewal likelihood 7/10 due to evolving needs versus platform limitations. Below is my rationale:
    Key Gaps:
    1. Advanced Threat Costs:
    ZIA’s add-ons (e.g., Advanced DLP, Sandboxing) incur 35%+ cost premiums – straining budgets as transaction volumes (UPI/iMobile) grow 50% YoY.
    2. API Banking Scalability:
    ZIA’s API rate limits throttle real-time policy sync during UPI peaks (10K+ TPS), forcing workarounds for finacle integrations.
    3. RBI Future-Proofing:
    Limited native support for upcoming digital rupee (CBDC) security rules requires custom development, increasing compliance overhead.
    Incentivized
    Read full review
    Usability
    GoodAccess
    It was easy to setup, is easy to use and a great product for the price. It is not the fanciest or the most complicated VPN on the market, but it does exactly what our company needed it for and it does it very well. We would recommend this VPN to other companies in our situation as well
    Read full review
    Zscaler
    Getting started was pretty straightforward. We can tell the product is way more robust than we are using it. It started as a replacement for previous DNS-blocking content filtering, but we're exploring how this will add value with an upcoming DLP redesign and with traffic optimization at some of our remote sites with severe bandwidth limits.
    Incentivized
    Read full review
    Performance
    GoodAccess
    No answers on this topic
    Zscaler
    There are often performance issues reported
    Incentivized
    Read full review
    Support Rating
    GoodAccess
    We have hardly had any incidents because the service works very good, but when we have had doubts about the implementation of the gateway to connect ours clouds, the GoodAccess service has been fast and efficient. We have been able to implement and deliver our infrastructure faster with their help.
    Incentivized
    Read full review
    Zscaler
    Zscaler's ZIA support is quick and knowledgable. They respond within 1-2 hours of you submitting your ticket. They are very thorough and are typically ready to jump on a live troubleshooting session. Our ZIA platform and how we use is it unique so at times tickets can be open for weeks but we alway get quality support compared to other unrelated product support in our enterprise
    Incentivized
    Read full review
    Implementation Rating
    GoodAccess
    No answers on this topic
    Zscaler
    good the engineer give excellent support and eplanation
    Incentivized
    Read full review
    Alternatives Considered
    GoodAccess
    GoodAccess specifically addresses our need for a static IP gateway. Other products come with too many features irrelevant to us. We have very specific needs that must be enabled in a very short time frame and GoodAccess was good for us like that, basically, turn key. GoodAccess connection also shows good connectivity speed and that was good enough for us.
    Read full review
    Zscaler
    The overall user community and scope of supportability outweighed the others on our short list. Netskope was a close second, but the risk, though small, was greater than that of bringing Zscaler aboard. We were looking for a mature, well-supported, highly functional, and fine-grained solution that met all our user and information security requirements.
    Incentivized
    Read full review
    Return on Investment
    GoodAccess
    • Thanks to this solution, we were able to secure access to our cloud resources and stop threats that we received frequently.
    • GoodAccess allows us to grant and withdraw access to our resources in a very simple way, in the event that there are changes in personnel in the work teams or contractors.
    Incentivized
    Read full review
    Zscaler
    • I would say it has a very good ROI, as whenever someone can't access something, they submit a ticket to our network engineer, and within minutes, the site is safely added to ZIA with best-practice configurations. After seeing a little of the UI from the Zenith event, it seems very user-friendly to control these policies.
    Incentivized
    Read full review
    ScreenShots

    GoodAccess Screenshots

    Screenshot of the GoodAccess mobile app.Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    Zscaler Internet Access Screenshots

    Screenshot of an overview of Zscaler Internet Access (ZIA), a cloud native security service edge (SSE) solution that builds on a decade of secure web gateway leadership. Offered as a scalable SaaS platform through Zscaler's security cloud, it replaces legacy network security solutions, preventing advanced attacks and data loss with a comprehensive zero trust approach. ZIA is integrated into the Zscaler Zero Trust Exchange™ to provide superior defense-in-depth, secure connectivity, end user experience, and administrative visibility and control.