I think it's appropriate for everyone that meets with customers, meets with people within their businesses. I even put my personal calendar on my work calendar. I'm just looking at it every day, so I think everyone could use it.
Everyday use is good enough, we don't have an overly complicated product that allows us to complete the tasks given to us and schedule and reschedule the meetings. The ability to allow the user to control the scheduling of meetings and look in the calendar for specific timelines has never been easier. The stress that is on the user is taken away from the user by the tool itself.
Enables users to set their "working hours" and others can see if they are setting up a meetings a moon symbol next to their name to show it is outside of that invitees working hours
Allows you to easily create scheduled tasks directly on your Google Calendar
The booking page is really helpful for external people who want to chat with me, but so few people use it, that it makes it more frustrating. The solution exists but nobody is using it. It needs to be highlighted more
You have to switch between email accounts or set up additional calendars to schedule work events vs personal events
integrations with other calendars don't update quickly, so sometimes a coworkers vacation doesn't show up in the calendar until much later
I would like the ability to search the schedules of all tutors for the next available opening.
When scheduling a provider off for a day or if the provider is sick, I would like the program to ask me if I need to cancel all appointments for the provider and allow me to give a message to the client why it is being canceled.
Office closed messages. - If I close the office for a week because of vacation, spring break, etc... I would like Schedulicity to cancel all the appointments on the specified dates and give me the option to send a message to my client's explaining why we are closed. Currently, I need to go into each individual provider and mark the days off and then go into each provider's schedule and cancel each appointment. It takes a long time to do this with 14 employees. It would be easier to indicate the business is closed, cancel all provider's appointments on those days, and then have an option to send a notification to clients indicating why the center is closed.
The platform itself is pretty user friendly even if you don't have a technical background. You can easily schedule meetings, block out focus time, update your time off, and add meeting notes. The settings are easily mapped out in terms of functionality and if you need help you can easily search for an answer on Google search
The support team is awesome. The turnaround is quick and if the software cannot support my current need they are really good about giving me a work around.
Most of the other services we would use don't have the same integration with other Google services that Google Calendar has. The ability to view and set things from your email is very convenient. So is the ability to have your notifications automatically show up on an Android phone as a reminder.
This is night and day from the excel spreadsheets we were using to set appts manually. We have seen productivity and scheduling mistakes diminish quickly. Very happy with this product.
