Google Cloud Speech-to-Text vs. Pindrop
Google Cloud Speech-to-Text vs. Pindrop
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Google Cloud Speech-to-Text | N/A | Speech-to-Text on Google Cloud is a tool used to convert speech into text using an API powered by Google’s AI technologies. The vendor states users can transcribe content in real time or from stored files; deliver a better user experience in products through voice commands; and, gain insights from customer interactions to improve service. | $0.02 per min | |
Pindrop | N/A | Pindrop in Atlanta offers telephone fraud detection technology, Phoneprinting, as part of their fraud prevention services for call centers that use voice analytic technology to prevent telephone fraud. Pindrop's authentication helps contact centers authenticate legitimate callers to reduce call handle times, enable personalization, and improve customer experience. | N/A |
| Google Cloud Speech-to-Text | Pindrop | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Speech-to-Text V1 API V1 offers data residency for multi region only. Models include short, long, phone call, and video. V1 does not include audit logging. New customers get $300 in free credits and 60 minutes for transcribing and analyzing audio free per month, not charged against your credits. Speech-to-Text V2 API V2 offers data residency for multi and single region. Models include short, long, telephony, video, and Chirp. V2 does include audit logging and support for customer managed encryption keys. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Google Cloud Speech-to-Text | Pindrop |
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| Google Cloud Speech-to-Text | Pindrop | |
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| Small Businesses | RingCentral Contact Center Score 8.1 out of 10 | RingCentral Contact Center Score 8.1 out of 10 |
| Medium-sized Companies | Zoom Contact Center Score 7.6 out of 10 | Zoom Contact Center Score 7.6 out of 10 |
| Enterprises | Verint Speech and Text Analytics Score 8.4 out of 10 | Verint Speech and Text Analytics Score 8.4 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Google Cloud Speech-to-Text | Pindrop | |
|---|---|---|
| Likelihood to Recommend | 6.4 (44 ratings) | - (0 ratings) |
| Usability | 7.3 (25 ratings) | - (0 ratings) |
| Google Cloud Speech-to-Text | Pindrop | |
|---|---|---|
| Likelihood to Recommend | Google
| ![]() Pindrop No answers on this topic |
| Pros | Google
| ![]() Pindrop No answers on this topic |
| Cons | Google
| ![]() Pindrop No answers on this topic |
| Usability | Google
| ![]() Pindrop No answers on this topic |
| Alternatives Considered | Google
| ![]() Pindrop No answers on this topic |
| Return on Investment | Google
| ![]() Pindrop No answers on this topic |
| ScreenShots | Google Cloud Speech-to-Text Screenshots |








