Google Cloud SQL vs. Progress ShareFile

Does what it promises well, for instance, as a sidecar for the main enterprise data warehouse. However, I would not recommend using it as the main data warehouse, particularly due to the heavy business logic, as other dedicated tools are more suitable for ensuring scalable operations in terms of change management and multi-developer adjustments.

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When we have a particularly large ad or job printing file that would "clog up" the email process, using ShareFile is very helpful. It's also useful for particular photographers we work with to upload a batch of photos all at once. Where it doesn't work as well for us is when trying to get clients to make use of a login to access folders. We find them reluctant to take on the learning curve. It works best for us when we just send them a clickable download link, and at most just require a tracking name and email address.

• It has a easily and user understandable interface which provides it every necessary feature to come up with.
• It's backend is very strong that can help us to run big quieres without any hesitation.
• It's integration with other tools are one of the powerful feature which makes it more suitable to use.

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• Secure File Storage and Sharing.
• Workflows to get customer/affiliate responses to comments on documents.
• I used to have the signature feature initially, but it was removed from the original plan, so I could only use it if I chose to select the higher plan price.
• I love the upload notifications and reports on user activity.
• The document storage versions are fantastic. I am the only user with Delete privileges, and I love that I can make those selections.
• Integrations with Microsoft 365 - FANTASTIC - thank you.

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• Increasing support for more database engines may enable a wider range of application needs to be met.
• Implementing and updating cutting-edge security features on a constant basis.
• Streamlining and enhancing the tools for transferring data to Google Cloud SQL from on-premises databases or other cloud providers.

• The web console is not the most user friendly site to use to get to, and send my files.
• We have had users that have not liked the change in workflow to get files from Progress ShareFile when they were used to just clicking on files on an email.
• That management of the tools are not the most user friendly. There have been some improvements but keeping up with certs and setting up new users can be more work than expected.

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It fits the current needs and bandwith of out lean organization.

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It's a highly effective and secure storage system, has robust workarounds for serving the various equipment limits of our users, meets high security requirements of HIPAA standards, significantly reduces our needs for producing paper trails.

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As with other cloud tools, users must learn a new terminology to navigate the various tools and configurations, and understand Google Cloud's configuration structure to perform even the most basic operations. So the learning curve is quite steep, but after a few months, it gets easier to maintain.

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ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.

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The software has never been down when I needed to use it.

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Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again

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GCP support in general requires a support agreement. For small organizations like us, this is not affordable or reasonable. It would help if Google had a support mechanism for smaller organizations. It was a steep learning curve for us because this was our first entry into the cloud database world. Better documentation also would have helped.

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Citrix was generally responsive and helpful in solving technical issues. Like any cloud based SaaS product there is a danger that it may go down. This was a rare occurrence over my three years of using the product. The more common issue we encountered was clients forgetting their login which was easily managed through a forgot password functionality.

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Good documentation for the API. With a little help from RS tech staff, any competent programmer should be able to integrate RightSignature with an existing system in a week or three. That help is easy to get as well

Unlike other products, Google Cloud SQL has very flexible features that allow it to be selected for a free trial account so that the product can be analyzed and tested before purchasing it. Integration capabilities with most of the web services tools are easier regarding Google Cloud SQL with its nature and support.

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ShareFile is easier and does what you need. I have moved a few organizations from SharePoint to ShareFile. Just easier. You can setup different areas for different departments, setup their permissions and it is easy enough for them to do what they want in their zones. The mobile app works great as well. So you can all the features you really use from SP, but just easier to setup and use.

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I am a one person office. I have no idea how this software would scale to a larger office.

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• Improved integration with Google Cloud, we have set up some automations with Google Workspace, and we have noticed that the raw data sharing between them is very fast as compared to using some other managed database, not sure why.
• Due to some downtime during maintenance, we had to set up a relatively small service which ingested the data while this went down and dumped it when it came back up. So this was a negative impact on our ROI, since now we had to remedy this downtime against the same profit margins
• It was cheaper than the legacy aws service since we needed large database instances

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• All of our clients and consulting engineers find ShareFile easy to use, thus complementing our business.
• Our staff also find ShareFile intuitive, accessible, and easy to use, making it an ideal, everyday indispensable desktop tool for everyone in our company.
• ShareFile can be linked to our firm's primary website as a placed for private use. We haven't found need for this yet, but might in the future.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info