Google Forms vs. Zonka Feedback
Google Forms vs. Zonka Feedback
Product | Rating | Most Used By | Product Summary | Starting Price |
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Google Forms | N/A | Google Forms is an app for creating forms and surveys, and is part of Google Apps for Work. The product focuses on ease of use; the interface is similar to a document editor, with drop down lists of options and drag and drop question re-ordering. Users can embed images and video into surveys. Users can also program the question flow with custom logic. Google sends users basic summaries of the survey results automatically, or users can export the raw survey results data and analyze it via… | N/A | |
Zonka Feedback | Mid-Size Companies (51-1,000 employees) | Zonka Feedback CX Platform is a multichannel Survey and Feedback Software to transform the way users manage Employee and Customer Experience. Measure the right CX metrics including Net Promoter Score, Customer Effort Score & Customer Satisfaction Score. Take feedback and conduct surveys across multiple channels Tablets, Online, Email, & SMS. Keep your team aligned, view responses and collaborate to close the feedback loop. View feedback reports to target Customer Delight and Growth. | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | No setup fee | $29 1 Device | ||||||||||||||
Additional Details | — | — | ||||||||||||||
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Google Forms | Zonka Feedback | |
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Top Pros |
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Top Cons |
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Survey Format & Appearance |
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Survey Content |
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Survey Logic |
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Survey Reporting & Analytics |
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Survey Administration & Security |
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Survey Distribution |
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Google Forms | Zonka Feedback | |
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Small Businesses | Square 9 Softworks Score 9.9 out of 10 | Square 9 Softworks Score 9.9 out of 10 |
Medium-sized Companies | Square 9 Softworks Score 9.9 out of 10 | Square 9 Softworks Score 9.9 out of 10 |
Enterprises | Predictive Index Behavioral Assessment Score 9.8 out of 10 | Predictive Index Behavioral Assessment Score 9.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Google Forms | Zonka Feedback | |
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Likelihood to Recommend | 7.8 (109 ratings) | - (0 ratings) |
Likelihood to Renew | 10.0 (3 ratings) | - (0 ratings) |
Usability | 9.0 (49 ratings) | - (0 ratings) |
Availability | 10.0 (1 ratings) | - (0 ratings) |
Performance | 10.0 (1 ratings) | - (0 ratings) |
Support Rating | 8.0 (48 ratings) | - (0 ratings) |
Product Scalability | 3.0 (1 ratings) | - (0 ratings) |
Google Forms | Zonka Feedback | |
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Likelihood to Recommend | Google | Zonka Feedback No answers on this topic |
Pros | Google | Zonka Feedback No answers on this topic |
Cons | Google | Zonka Feedback No answers on this topic |
Likelihood to Renew | Google | Zonka Feedback No answers on this topic |
Usability | Google | Zonka Feedback No answers on this topic |
Reliability and Availability | Google | Zonka Feedback No answers on this topic |
Performance | Google | Zonka Feedback No answers on this topic |
Support Rating | Google | Zonka Feedback No answers on this topic |
Alternatives Considered | Google | Zonka Feedback No answers on this topic |
Scalability | Google | Zonka Feedback No answers on this topic |
Return on Investment | Google | Zonka Feedback No answers on this topic |
ScreenShots | Zonka Feedback Screenshots |