Wildfire Interactive (Discontinued) vs. Substack

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Wildfire Interactive (Discontinued)
Score 10.0 out of 10
N/A
Wildfire was a social media advertising management software application that was acquired but since discontinued by Google.N/A
Substack
Score 8.9 out of 10
N/A
Substack is a subscription-based newsletter publishing platform.N/A
Pricing
Wildfire Interactive (Discontinued)Substack
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Wildfire Interactive (Discontinued)Substack
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Wildfire Interactive (Discontinued)Substack
Best Alternatives
Wildfire Interactive (Discontinued)Substack
Small Businesses
Growave
Growave
Score 9.7 out of 10
Spotify for Podcasters
Spotify for Podcasters
Score 8.3 out of 10
Medium-sized Companies
Echobox Social
Echobox Social
Score 9.9 out of 10
Adobe Express
Adobe Express
Score 8.8 out of 10
Enterprises
Sprout Social
Sprout Social
Score 8.5 out of 10
Adobe Express
Adobe Express
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Wildfire Interactive (Discontinued)Substack
Likelihood to Recommend
2.0
(4 ratings)
8.7
(6 ratings)
Likelihood to Renew
7.9
(3 ratings)
-
(0 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
10.0
(1 ratings)
-
(0 ratings)
Support Rating
9.5
(2 ratings)
-
(0 ratings)
Online Training
8.5
(2 ratings)
-
(0 ratings)
Implementation Rating
8.5
(2 ratings)
-
(0 ratings)
User Testimonials
Wildfire Interactive (Discontinued)Substack
Likelihood to Recommend
Discontinued Products
The transition to Google has been painful - key contacts are no longer available.
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Substack Inc.
I think Substack is better for people who want to set up a personal-facing branded website vs people who just want to post random musings every so often. Monetization is better there than any other collective publishing platform as well as organic reach via email. Substack also allows you to build direct relationships with your readers via emails and own them 100% which is great long-term if you use it to pivot to another site or another form of writing/content creation. Substack would be less helpful for someone wanting to write as a part of a group, not individually, or someone who's unwilling to put their personal brand behind their content. It's less optimized for SEO (which other platforms allow you to do) and can be harder to curate content based on your interests (you really have to go in knowing what you want vs finding it on the fly).
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Pros
Discontinued Products
  • Facebook tab implementation. Allows you to easily create and produce functioning social tabs on your brands FB page.
  • Add voting, sweepstakes, poll functionality to your website. Easily implement these campaigns to increase user engagement and TOS.
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Substack Inc.
  • Because it has a very high Domain Authority ranking relevant backlinks in a published article will help make my store more searchable.
  • Substack is very easy to work in. The toolset they provide may not be as extensive as other platforms but it is certainly enough to create a meaningful, interesting post.
  • Substack is very focused on creating a community of writers that support each other. They run an ongoing email campaign that reinforces their focus on building a community of writers.
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Cons
Discontinued Products
  • More customization - Would like to have the ability to edit more without coding.
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Substack Inc.
  • editor is on the primitive side - it's wysiwyg, but missing some embed options
  • integrate with google analytics
  • percentage cut that Substack takes can become a burden as your revenue grows. Problems scaling.
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Likelihood to Renew
Discontinued Products
Our initial contract with Wildfire Whitelabel was for $30,000/year, as we progressed we found several alternatives for significantly less. We used this to our advantage to lower the second year to $17,000 with the limitation in the level of support (they call this their "core" subscription). Support has been quite bad.

During our contract, we also asked for quotes on some custom work, but never managed to get an answer (or actual quote). Now two years into our contract, the limitations and lack of development are enough for us to find a different solution. Newcomers to the market like Rafflecopter, WooBox and PunchTab are delivering much better results for a fraction of the price
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Substack Inc.
No answers on this topic
Usability
Discontinued Products
Very easy to use, almost anyone can learn how to build a comprehensive promotion.
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Substack Inc.
No answers on this topic
Reliability and Availability
Discontinued Products
I have never been kicked out of Wildfire service. Always up and running.
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Substack Inc.
No answers on this topic
Performance
Discontinued Products
Easy to perform tasks and quick to upload changes to your promotions.
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Substack Inc.
No answers on this topic
Support Rating
Discontinued Products
Phone and email support were always available to us when we needed it.
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Substack Inc.
No answers on this topic
Online Training
Discontinued Products
Gave me a thorough rundown on everything the software does. Sometimes it is difficult to run through it all over the phone/internet, but I was able to figure it out myself.
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Substack Inc.
No answers on this topic
Implementation Rating
Discontinued Products
Simple to use and very effective in increasing user engagement on both social channels and website. Noticeably helped raise TOS.
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Substack Inc.
No answers on this topic
Alternatives Considered
Discontinued Products
Wildfire was a merely an adequate social media tool when it existed as a standalone, but it just couldn't compete against other players like Sprout, Falcon, and Sprinklr.
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Substack Inc.
Medium is not so good for running newsletter. I find the mail that a user gets is very easily readable. Also as a creator it's very easy for me to track the analytics and monetise my blogs unlike Medium. Blogger is a very old technology. The kind of integrations and the support for Markdown / different media is very great in Substack.
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Return on Investment
Discontinued Products
  • As with any social media management tool, there is a savings on labor hours (rather than doing the manual work)
  • Aggregating all content into one system creates efficiencies for content teams
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Substack Inc.
  • I haven’t made any money from it
  • Can be disheartening when you realise you’re putting in maximum effort for minimum audience
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