Google Workspace for Education vs. SimplePractice

Google [Workspace for Education (formerly G Suite for Education)] is pretty darn good [at] meeting the needs for educators and students. It is not designed to run your business office, transportation group, or lunch services. It doesn't need to be good at those. Focus on teachers and students. They do that really, really well. The Google folks continue to add features that help serve teacher and students. For example, they have really done a good job of adding Google Meet features such as polling and breakout rooms. Those features required a paid subscription to Workspace, but it makes sense since those features compete with Zoom, which requires a subscription for those services.

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I think it's a good choice for solo providers who bill insurance. If you have employees or are self-pay, go elsewhere, in my opinion

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• Email: The best email experience, period. It's fast, has the best mobile apps and tons of addons that extend it.
• Office suite: The Google editors might not have all the features of their MS Office counterparts, but they have most of them and the apps are surprisingly performant.
• Domain management: The Google Admin Console, coupled with the GAM command line tool, is very powerful, easy to use and simplifies any admin's work.

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• Intake paperwork formatting
• Calendar interface and ease of use
• Automated features such as appointment reminders

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• The admin console regularly feel sluggish
• Require third party tools to make changes to bulk devices
• Support could be a little better

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• Would like more usability on the app.

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Always up, never down. Compatible with so many different platforms, OSes, and tools. For instance, someone can be on a phone, tablet, laptop, and all of those tools are compatible with Google apps like Meet, Docs, Slides, and anything else Google based. It's flexiblity is fantastic and meets our changing hardware and software requirements

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I have not had to contact support which is nice. If I have a question, I am typically able to find the answer within the help section.

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Google has a simpler approach to its apps. With all applications being online, things like auto-save being a default have been helpful for many staff in our organisation. Compare this to Microsoft where much of the admin has to be managed by the ICT Team, Google allows for a portion of control to the user to manage permissions of areas. This type of user empowerment helps people see how important ICT is to a business.

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Also Kalix, Practice Better, Practice Q (formerly Intake Q), Healthie, Jane, etc. I'm hoping to switch to Practice Q soon.

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• There has been a steady evolution of new features coming out that reduced the need for third party tools
• We have been able to sign agreements to lock in annual renewal costs for up to 5 years
• It's a ubiquitous platform, finding support is generally pretty easy

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• The electronic paperwork has established me as a professional in the modern age
• It has allowed me to streamline parts of my group practice
• It has helped me stay organized and keep up with things to be done

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info