TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GoZen

    N/AN/AGoZen provides a suite of products designed for building AI agents, driving inbound and outbound growth, audience building, content creation, intent-based prospecting, and automated sales.

    $99

    per month

    Microsoft 365 Copilot

    Score8.2 out of 10
    N/AFor enterprises, Microsoft 365 Copilot (or just Microsoft Copilot) is a generative AI operating as an intelligent virtual assistant for work. Through a chat interface, business users can use it to solve a variety of complex tasks.

    $31.50

    per month per user

    Pricing
    GoZenMicrosoft 365 Copilot
    Editions & Modules
    Starter
    $99
    per month 5,000 views per month
    Essential
    $199
    per month 25,000 views per month
    Professional
    $259
    per month 30,000 views per month
    Enterprise
    $499
    per month 10,000 views per month, + enterprise features
    Microsoft Copilot
    $31.50
    per month per user
    Offerings
    Pricing Offerings
    GoZenMicrosoft 365 Copilot
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsStarter, Essential, and Professional editions include agents for 3 websites. Enterprise edition supports 5 websites. For each plan it is $9 for every additional site.Pricing shown is based on an annual commitment. Discount available for annual payment.
    More Pricing Information
    Community Pulse
    GoZenMicrosoft 365 Copilot
    Considered Both Products
    GoZen
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    89%
    Would buy again
    16 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    No answers on this topic
    94%
    Happy with the feature set
    17 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    70%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    12 Answers
    Best Alternatives
    GoZenMicrosoft 365 Copilot
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Piper the AI SDR by Qualified
    Score8.9 out of 10
    No answers on this topic
    Enterprises
    Conversica
    Score4 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GoZenMicrosoft 365 Copilot
    Likelihood to Recommend
    -
    (0 ratings)
    8.2
    (18 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.5
    (2 ratings)
    Usability
    -
    (0 ratings)
    7.9
    (15 ratings)
    User Testimonials
    GoZenMicrosoft 365 Copilot
    Likelihood to Recommend
    GoZen
    No answers on this topic
    Microsoft
    I highly recommend its usage in Teams meetings to prepare a session transcript, meeting minutes,
    next steps and recognize speech by person. Also within the meeting recording, there is separation between the people talking at the time. The Copilot image creation is very accurate and useful to
    customize my PowerPoint presentations and other documents
    Incentivized
    Read full review
    Pros
    GoZen
    No answers on this topic
    Microsoft
    • Good analysis of the ticket system at the service desk, so that this can be anticipated properly
    • For the management of IT environments, quick examples of scripting for desired solutions
    • For consultants and managers, they co-pilot a technical report into language understandable to a non-technical client, including a visual summary.
    Incentivized
    Read full review
    Cons
    GoZen
    No answers on this topic
    Microsoft
    • The quality of image generation in Microsoft Copilot could be improved. Compared to other AI platforms, Copilot's images often fall short in quality and frequently contain typos.
    • When generating agents and chatbots, Microsoft Copilot currently doesn't appear to support file download functionality.
    • The email reply function is useful, but the responses can sometimes be overly elaborate. It would be helpful to have more options for adjusting the tone.
    Incentivized
    Read full review
    Likelihood to Renew
    GoZen
    No answers on this topic
    Microsoft
    Absolutely!!! I have a high regard for the product and will use it for years to come.
    Incentivized
    Read full review
    Usability
    GoZen
    No answers on this topic
    Microsoft
    I give this rating because of the utilization I do with the product and the level security it provides which is very good. In our organization it is best suited as we have all other Microsoft tools with us. The offering made by Microsoft is great, I gave 9 out of 10 as sometimes it hallucinates as well.
    Incentivized
    Read full review
    Alternatives Considered
    GoZen
    No answers on this topic
    Microsoft
    We needed a tool where secure data was not submitted to servers to process as we have some health care related data to keep private. We also needed to be able to test this tool without committing first to see if it is a fit and Microsoft provided this easily to us.
    Read full review
    Return on Investment
    GoZen
    No answers on this topic
    Microsoft
    • It is too early to tell at the moment but I can see it as a positive moving forward
    • The amount of time saved in creating content will be a huge asset for faculty
    • The same holds true for students as they to will be able to safe a lot of time
    Incentivized
    Read full review
    ScreenShots