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Grafana OnCall vs. SIGNL4

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Grafana OnCall
Score 9.1 out of 10
N/A
Grafana OnCall is an open source, easy-to-use on-call management tool built to help teams improve their collaboration and resolve incidents faster. Grafana OnCall (formerly known as Amixr) was started in 2018 at Amixr Inc., which Grafana Labs acquired in 2021.
$0
SIGNL4
Score 0.0 out of 10
N/A
Derdack, a German company, offers SIGNL4, a mobile oriented IT alert management software system.N/A
Pricing
Grafana OnCallSIGNL4
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Grafana OnCallSIGNL4
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Best Alternatives
Grafana OnCallSIGNL4
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
Freshservice
Freshservice
Score 8.7 out of 10
Freshservice
Freshservice
Score 8.7 out of 10
Enterprises
Freshservice
Freshservice
Score 8.7 out of 10
Freshservice
Freshservice
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Grafana OnCallSIGNL4
Likelihood to Recommend
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Grafana OnCallSIGNL4
Likelihood to Recommend
Grafana Labs
One of the greatest drawback in any big companies is that different teams within an IT departments do not know what the others do. The worst case scenario is than Service Desk doesn't know where the issue resolution is and can not provide business with estimation recovery time as well as any update about the root cause of an issue. Grafana OnCall is the best tool that solved this misscolaboration in our company.
Verified User
Anonymous
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Derdack
No answers on this topic
Pros
Grafana Labs
  • Interface and information visualization
  • Escalations process with useful IF, ELSE alerting logic
  • Simple integration with wide list of data sources and using of webhooks for non-supported sources.
Verified User
Anonymous
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Derdack
No answers on this topic
Cons
Grafana Labs
  • Incident Response & Management for Developers Team (as well as tracking of an issue resolution process)
  • Users alerting of issues with production systems
Verified User
Anonymous
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Derdack
No answers on this topic
Alternatives Considered
Grafana Labs
Unlike Grafana OnCall tool Splunk On-Call solution looks more complicated and noticeably inferior in the visualization of the information presented (UI is not user friendly). Alerts re-route process looks totally illogical and you need some time to get with it. However Splunk On-Call looks more featurable out-of-box and has iOS and Android apps while Grafana OnCall provides a general dashboard apps only.
Verified User
Anonymous
Read full review
Derdack
No answers on this topic
Return on Investment
Grafana Labs
  • Reducing services downtime.
  • Better users loyalty as a result of improving of intra-departments collaboration.
  • Reducing the load of Service Desk.
Verified User
Anonymous
Read full review
Derdack
No answers on this topic
ScreenShots

SIGNL4 Screenshots

Screenshot of Receive critical alerts when on duty.Screenshot of Persistent notifications and automatic escalations.Screenshot of Confirm alerts and track resolution progress.Screenshot of Connect with your team right away.Screenshot of Customize alerting and enrich alerts.Screenshot of Collaborate via integrated chat and annotations.