GroSocial (Discontinued Product) vs. Growave

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GroSocial (Discontinued Product)
Score 6.0 out of 10
N/A
Social media management software for Facebook. No longer supported by Infusionsoft.
$29
per month
Growave
Score 9.4 out of 10
Small Businesses (1-50 employees)
Growave (formerly SocialShopWave), a small company in Kyrgyzstan, offers a Social Login app for Shopify stores, and social product reviews and comments.
$9
per month
Pricing
GroSocial (Discontinued Product)Growave
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
GroSocial (Discontinued Product)Growave
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
GroSocial (Discontinued Product)Growave
Small Businesses
Growave
Growave
Score 9.4 out of 10
Clover
Clover
Score 7.2 out of 10
Medium-sized Companies
monday marketer
monday marketer
Score 8.5 out of 10
Oracle Marketing
Oracle Marketing
Score 7.9 out of 10
Enterprises
Emplifi Social Marketing Cloud
Emplifi Social Marketing Cloud
Score 8.5 out of 10
Oracle Marketing
Oracle Marketing
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GroSocial (Discontinued Product)Growave
Likelihood to Recommend
6.0
(2 ratings)
10.0
(12 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
10.0
(2 ratings)
Support Rating
-
(0 ratings)
10.0
(6 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
GroSocial (Discontinued Product)Growave
Likelihood to Recommend
Infusionsoft
They built their platform largely on contests. They still do a fairly good job on these
Read full review
Growave (formerly SocialShopWave)
After an exhaustive search, I was excited to choose Growave for my biz rewards & loyalty program, the Smile High Club™. The app is very customizeable so has checked off every requirement as far as our branding style guide goes. The greatest thing about Growave is its people. They are so kind, patient & know their stuff!! They always have an answer for me
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Pros
Infusionsoft
  • Increase Leads
  • Increase Sales
  • Increase Customers
Read full review
Growave (formerly SocialShopWave)
  • Support - They respond to emails quickly and professionally.
  • Coding - They are Shopify experts and will also try to find a solution to a request.
  • They are also cost effective meaning we are able to progress with development of our site without the high cost some other agencies charge.
Read full review
Cons
Infusionsoft
  • When Infusionsoft purchased GroSocial it seemed like product development ceased. Many other companies surpassed their abilities.
  • They are very expensive for what they offer. Many other companies now offer better platforms, for far less.
  • When there was an issue (ie in a campaign, or link broke etc) the support team would blame the client first, when in most cases it could be proven to be a software malfunction.
  • Tabs are no longer smart phone friendly. When we stopped using GroSocial they had not set up the redirect link at that time. This may have changed now.
  • When you manage multiple accounts, your client could stop your access to their account. They could then stop paying for the service, and their tabs would still be live. GroSocial is the only one who could disable the tabs. It was not automatic.
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Growave (formerly SocialShopWave)
  • Consider making some of the Enterprise only features available to Growth. Specifically, ability to offer products in exchange for points! I would like to give my best customer the opportunity to earn really cool corporate swag. For example, Collect 100 S'Miles (points) in exchange to WhiteBrights leather book bag. Also, Klaviyo integration. That should not be an Enterprise level feature?
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Likelihood to Renew
Infusionsoft
No answers on this topic
Growave (formerly SocialShopWave)
Because it has been a very useful app, easy to use, filled with great options and a terrific customer service.
Read full review
Usability
Infusionsoft
No answers on this topic
Growave (formerly SocialShopWave)
We're currently a small newly launched eCommerce business so our needs are pretty basic. This app is free and does what we need it to and Growave's customer support and their dev team are super patient, helpful and attentive.
Read full review
Support Rating
Infusionsoft
No answers on this topic
Growave (formerly SocialShopWave)
They are super attentive and will work with you to make sure that Growave is properly integrated on your site. I had a few conversations with them. They always had prompt replies and they helped to create some custom solutions so that their modules matched the style of our website. It was overall a really great experience working with them.
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Implementation Rating
Infusionsoft
No answers on this topic
Growave (formerly SocialShopWave)
It was easy to do and their support team helped when needed.
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Alternatives Considered
Infusionsoft
GroSocial quite simply does not stack up to the competition. They are years behind in development. We have moved all our clients to other platforms.
Read full review
Growave (formerly SocialShopWave)
Yotpo seems to have more ways to integrate your reviews with other features on your site, but Growave is a simple solution for people who aren't actively focusing their attention on reviews. Yotpo also seems to have better filters for negative keywords and swear words (important for children's toy company). However, Yotpo carries a much higher price tag.
Read full review
Return on Investment
Infusionsoft
  • Haven't seen a significant change yet
Read full review
Growave (formerly SocialShopWave)
  • Consumers truly enjoy the loyalty point program.
  • The App makes it very fluid for easy log in's by the consumer.
  • E-mail Notifications and retention programs are effective.
Read full review
ScreenShots

Growave Screenshots

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