Likelihood to Recommend Growave (formerly SocialShopWave)
After an exhaustive search, I was excited to choose Growave for my biz rewards & loyalty program, the Smile High Club™. The app is very customizeable so has checked off every requirement as far as our branding style guide goes. The greatest thing about Growave is its people. They are so kind, patient & know their stuff!! They always have an answer for me
Read full review Any multi-location brand that has 20 locations and more, who wished to effortlessly manage their reviews from all review sources including the Apple and Google store, manage their location listings, promote their brand by utilizing Google and Facebook posts, drive their individual Google search rankings and engage all stakeholders in managing the brand's reputation, LocalClarity is the only choice.
Read full review Pros Growave (formerly SocialShopWave)
Support - They respond to emails quickly and professionally. Coding - They are Shopify experts and will also try to find a solution to a request. They are also cost effective meaning we are able to progress with development of our site without the high cost some other agencies charge. Read full review Simplifies the review management process for multi-location clients Simplifies the local listing management process for multi-location clients Provides crisp and intuative reporting to all stakeholders Enables brands to easily take advantage of Google and Facebook posts Adapts quickly to the changing needs of the market and it's clients Read full review Cons Growave (formerly SocialShopWave)
Consider making some of the Enterprise only features available to Growth. Specifically, ability to offer products in exchange for points! I would like to give my best customer the opportunity to earn really cool corporate swag. For example, Collect 100 S'Miles (points) in exchange to WhiteBrights leather book bag. Also, Klaviyo integration. That should not be an Enterprise level feature? Read full review The LocalClarity of 24 months ago and even of 12 months ago, is not the LocalClarity of today. Their ability to listen and adapt to their clients needs is truly remarkable. We will always find the need for improvement with any solution we use but LocalClarity's is near perfect and I have no doubt, based on my personal interactions with the LocalClarity team, the solution will continue to be near perfect. Read full review Likelihood to Renew Growave (formerly SocialShopWave)
Because it has been a very useful app, easy to use, filled with great options and a terrific customer service.
Read full review Usability Growave (formerly SocialShopWave)
We're currently a small newly launched eCommerce business so our needs are pretty basic. This app is free and does what we need it to and Growave's customer support and their dev team are super patient, helpful and attentive.
Read full review Support Rating Growave (formerly SocialShopWave)
They are super attentive and will work with you to make sure that Growave is properly integrated on your site. I had a few conversations with them. They always had prompt replies and they helped to create some custom solutions so that their modules matched the style of our website. It was overall a really great experience working with them.
Read full review Implementation Rating Growave (formerly SocialShopWave)
It was easy to do and their support team helped when needed.
Read full review Alternatives Considered Growave (formerly SocialShopWave)
Yotpo seems to have more ways to integrate your reviews with other features on your site, but Growave is a simple solution for people who aren't actively focusing their attention on reviews.
Yotpo also seems to have better filters for negative keywords and swear words (important for children's toy company). However,
Yotpo carries a much higher price tag.
Read full review None of the above keep up with LocalClarity. That's the reason we decided to partner with LocalClarity and we're proud to have done so. It's one thing to use the solution for yourself but when you engage a leading brand client you already have a relationship with to a solution, making a mistake is not an option...and not once have we felt we made a mistake introducing LocalClarity to any of our existing clients.
Read full review Return on Investment Growave (formerly SocialShopWave)
Consumers truly enjoy the loyalty point program. The App makes it very fluid for easy log in's by the consumer. E-mail Notifications and retention programs are effective. Read full review As a reseller, LocalClarity is an easy proposition to sell as it's simple, uncluterred, uncomplicated and highly affordable. Due to the way LocalClarity was designed, it provides an automatic reduction in the resources required to handle the daily needs of a mideum to large multi-location chain...and who doesnt like to get the job done right with less resources and costs! With the use of LocalClarity, even as a simplistic example, our clients see an increase in their review ratings, an increase in the number of reviewers posting reviews, an an increase in brand stakeholder engagement working diligently improve customer satisfaction. Read full review ScreenShots