TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GrowSurf

    Score8.2 out of 10
    Mid-Size Companies (51-1,000 employees)
    GrowSurf is referral program software that helps startups and growth-stage companies launch and manage customer referral, advocacy, and affiliate programs.

    $179

    per month per installation

    Rakuten Advertising

    Score9.8 out of 10
    N/ARakuten Advertising (recently Rakuten Marketing), includes the former DC Storm and its services, and is an affiliate marketing network and solution for publishers and advertisers including programmatic display and retargeting technology.N/A
    Pricing
    GrowSurfRakuten Advertising
    Editions & Modules
    Startup
    $179
    per month
    Business
    $449
    per month
    Custom
    Contact Sales
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    GrowSurfRakuten Advertising
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsUp to a 30% discount for annual pricing.—
    More Pricing Information
    Community Pulse
    GrowSurfRakuten Advertising
    Considered Both Products
    GrowSurf
    No answer on this topic
    Rakuten
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    8 Answers
    83%
    Would buy again
    5 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    8 Answers
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    No answers on this topic
    User Ratings
    GrowSurfRakuten Advertising
    Likelihood to Recommend
    8.2
    (8 ratings)
    9.8
    (6 ratings)
    Usability
    7.3
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    GrowSurfRakuten Advertising
    Likelihood to Recommend
    GrowSurf
    For where our company is at, GrowSurf fit nicely into what we needed and wanted to spend. It allows us to have enough campaigns (currently) to support the needs of our company. Managing the system for payout has not been as easy as anticipated.
    Read full review
    Rakuten
    Great company, clear communications, fast quarterly distributions and a fun way to get paid for shopping that you are already doing. I highly recommend this service. Why would you pass up the opportunity for free money? And the Chrome extension is a wonderful add-on! Great way to remind yourself when you are on a site that Rakuten honors.
    Incentivized
    Read full review
    Pros
    GrowSurf
    • Partner and referral incentives are done well.
    • Tracking of all acquisition channels in the business.
    • Easy to set up and implement, very easy to use.
    Incentivized
    Read full review
    Rakuten
    • Setup is also very easy. on-time payments and responsive support
    • They make sure to offer means to the difficulties of each entrepreneur.
    Read full review
    Cons
    GrowSurf
    • A team dashboard will be a great feature to have with more levels of access.
    • Filter and parameters can be added into dashboard.
    • Template UI customization can be enhanced.
    Incentivized
    Read full review
    Rakuten
    • Analytics could be more graphical instead of just a bunch on tables with numbers.
    • After sale services can be improved to take detailed customer feedback.
    • More options to customize currently available marketing solutions.
    Incentivized
    Read full review
    Usability
    GrowSurf
    Setting up GrowSurf was a breeze! The user-friendly interface made it easy for our team to customize our referral page and integrate it seamlessly into our website
    Read full review
    Rakuten
    No answers on this topic
    Alternatives Considered
    GrowSurf
    We selected GrowSurf because of their pricing and ROI calculator present on their website today. It made the decision clear and easy for our finance and business stakeholders. Overall, the tool is great. It is easy to use, manage and train others on. It's a great starting point for someone new to digital marketing and it's a great arrow in the quiver for our most seasoned team members.
    Incentivized
    Read full review
    Rakuten
    Rakuten has more features and when it comes to pricing, Rakuten Advertising is really worth its price because of its functionality and also the customer/client support is superb!
    Incentivized
    Read full review
    Return on Investment
    GrowSurf
    • Needs better customization and user friendly look/feel
    • Helped us grow and give customers a way to make money on spreading the word.
    Read full review
    Rakuten
    • Reliable tools to facilitate its promotion and optimize conversion, for the promotion of products through your websites, it is the most recommended
    • If a product has a good approval, it will give you more chances to get sales through the system
    Read full review
    ScreenShots

    GrowSurf Screenshots

    Screenshot of how GrowSurf helps startups and growth-stage companies launch branded referral programs that turn word-of-mouth into a repeatable acquisition channel.Screenshot of how referral experiences can be embedded into an existing product or signup flow so teams can launch without rebuilding core user journeys.Screenshot of how GrowSurf supports white-labeled referral pages and participant experiences so programs can match the company brand and product design.Screenshot of where the platform gives teams a central place to track participants, manage rewards, and monitor referral activity across the program lifecycle.Screenshot of GrowSurf includes APIs, webhooks, integrations, and embeddable components for teams that need more customized referral workflows.