Rakuten Advertising to get you the best in class service!
June 16, 2022

Rakuten Advertising to get you the best in class service!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Rakuten Advertising

We use Rakuten Advertising for their unparalleled expertise and distinctive marketing solutions that influence and activate audiences across the many paths and platforms of their digital journeys which include our current as well as potential clients. The firm helps in onboarding & developing a customized marketing solution as per the client's needs & also helps in deploying that solution into the right market segments.
  • Developing customized marketing solutions as per client's specific needs.
  • Capturing the right market segment with in depth analytics & market summaries.
  • Follow up on the effectiveness of deployed market strategies & their impact on sales.
  • Analytics could be more graphical instead of just a bunch on tables with numbers.
  • After sale services can be improved to take detailed customer feedback.
  • More options to customize currently available marketing solutions.
  • Design specific customer acquisition programs
  • Client specific marketing solutions & analytics
  • Digital marketing framework of top notch quality
  • Using Rakuten has helped in delving into previously untapped markets.
  • Rakuten has helped in analyzing & designing market specific design solutions.
  • The agency has helped in acquiring almost 8% of new clients solely based on market analytics.

Do you think Rakuten Advertising delivers good value for the price?

Yes

Are you happy with Rakuten Advertising's feature set?

Yes

Did Rakuten Advertising live up to sales and marketing promises?

Yes

Did implementation of Rakuten Advertising go as expected?

Yes

Would you buy Rakuten Advertising again?

Yes

Rakuten is very well suited to develop market-specific design solutions as per client's needs & requirements & helps in a detailed market study based on the effectiveness of deployed solutions however after-sales services can be spruced up a bit along with more options to visually present the analytics reports instead of just numbers & figures.