TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Guru.com

    Score10 out of 10
    N/AGuru.com, the company with offices in Pittsburgh and Noida, offers their eponymous freelance management system (FMS), that is free for employers to join (2.9% charge on each invoice paid).N/A

    Upwork

    Score8.5 out of 10
    N/AUpwork headquartered in Mountain View, California offers their eponymous freelance management system (FMS).

    $49.99

    per month

    Pricing
    Guru.comUpwork
    Editions & Modules
    No answers on this topic
    Plus
    $49.99
    per month
    Basic
    Free
    Offerings
    Pricing Offerings
    Guru.comUpwork
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Guru.comUpwork
    Considered Both Products
    Guru.com
    No answer on this topic
    Upwork
    Chose Upwork
    Upwork and Fiverr definitely have the most traffic. Fiverr is good for package services while Upwork is better for customized/long-term services. You really want to use both. Freelancer.com and Guru.com don't have nearly the traffic. They rarely have any jobs in my niche and …
    Incentivized
    Chose Upwork
    Well, UpWork is like gold mine of good clients and customers for a service based outsourcing agency like ours. It has best clients from all over the world.
    Incentivized
    Chose Upwork
    Upwork has the longest project database compared with all other marketplaces. But that dominance makes them treat the freelance community very badly.
    Incentivized
    Chose Upwork
    To be honest, I've lost track of how many freelance hubs I have my profile listed on. At last count, it was likely over 20, which is overwhelming, to be sure, but necessary to increase exposure to find quality clients and projects. Each of these has its pros and cons, and I …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    88%
    Would buy again
    14 Answers
    Delivers good value for the price
    No answers on this topic
    87%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    No answers on this topic
    88%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    88%
    Lived up to sales and marketing promises
    14 Answers
    Implementation went as expected
    No answers on this topic
    93%
    Implementation went as expected
    13 Answers
    User Ratings
    Guru.comUpwork
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.1
    (26 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (5 ratings)
    User Testimonials
    Guru.comUpwork
    Likelihood to Recommend
    Guru.com
    Guru.com is great if you are a freelancer looking to connect with clients to get projects, but it is not for people looking for a steady flow of work or a more permanent employment situation. There is a learning curve before you can successfully get clients, but once you get the hang of it, it works nicely.
    Incentivized
    Read full review
    Upwork
    I would recommend Upwork to a colleague as a solution to workplace issues. Our company has utilized Upwork to vet out potential competitors as well as partners in a lengthy data analysis project, as well as given our engineering team extra hands when implementing new products, projects, and features. This has allowed our company to stay on track with projects without in-house manpower.
    Incentivized
    Read full review
    Pros
    Guru.com
    No answers on this topic
    Upwork
    • Allows us to filter freelancers by location. This is especially important when working across time zones.
    • Upwork is one of the only freelancing websites that actually provides a filter for US based contractors; and they rigorously verify this.
    • Huge candidate pool. You're almost guaranteed to find a few individuals who specialize in whatever you're looking for.
    • Allows both fixed bid and hourly. Each one is useful for different kinds of projects.
    Incentivized
    Read full review
    Cons
    Guru.com
    • Relatively high fees taken out of earnings
    • Fake clients still get through, which causes a headache
    • Having to pay to get your bid higher up in the list of freelancers makes it even more costly
    Incentivized
    Read full review
    Upwork
    • In my opinion the worst customer service. It is impossible to contact them via phone, and they are not transparent about their decisions.
    • I feel they don't have the freelance community's best interest in mind. Their focus is on the companies that pay. Freelancers are disposable.
    • They charge ridiculous fees to the freelancers that are the ones that need the money the most because they are the ones starting their businesses. It is like if your employer charges you for coming to work.
    Incentivized
    Read full review
    Usability
    Guru.com
    No answers on this topic
    Upwork
    I have earned a lot on Upwork and I would always recommend it to my fellow peers and people who have skills and are looking independently and remotely from the comfort of their home. Once you get successful in developing a good profile on Upwork revenue target are more easier to achieve.
    Incentivized
    Read full review
    Support Rating
    Guru.com
    No answers on this topic
    Upwork
    Support has been great. Rarely have I ever had an issue that has required support but when I have they have been great. I did have to interact with support to confirm my identity and the process was easy and quick and support was helpful to know what I needed to do to accomplish that task.
    Incentivized
    Read full review
    Alternatives Considered
    Guru.com
    No answers on this topic
    Upwork
    Upwork is better suited for finding contractors that you can have ongoing relationships. Compared to Fiverr, it's a much easier process to find qualified designers rather than one-time contractors to design simple things for you. The interface is easier to use as well and the billing management makes it so much cleaner and easier to know how much we're spending and how contractors are logging work hours.
    Incentivized
    Read full review
    Return on Investment
    Guru.com
    No answers on this topic
    Upwork
    • We have gotten close to 50% of all of our clients through the platform.
    • Upwork backs the work done through the platform, so no matter what the client or person you are working with does, you get paid for the work that you do. You aren't left hanging after doing hours of work for a client and then never getting paid for it.
    • Made it easy to communicate with clients from different parts of the world and set up partnerships and agreements in an easier fashion. I would highly recommend it to anyone with a unique skill set.
    Incentivized
    Read full review
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