What users are saying about
6 Ratings
29 Ratings
6 Ratings
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Score 7.5 out of 100
29 Ratings
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Score 9 out of 100

Likelihood to Recommend

Guru.com

VERY useful for small companies where one person does an entire job/task. May be less useful for larger companies, as it would be difficult to maintain, and there are usually teams to cover the slack. Also good for tech purposes. Our tech people constantly create Guru cards in order to help us learn to do back-end things.
Jess Davis | TrustRadius Reviewer

Upwork

On the client side, Upwork is great for accessing a huge pool of talent in a wide variety of skill sets. It's also excellent for finding US-based freelancers. It allows you to interview (chat with or ask questions of) freelancers before you hire them, so you can get an idea of whether or not someone will be a good fit for your project. On the freelancer side, Upwork is a mixed bag. Their policy of "receiving no feedback hurts job success score" seems unfair. This is far overshadowed by the 20% fee on the first $500 though. It makes doing small projects on the platform a lot less profitable or desirable (maybe they do this on purpose?). It is extremely nice though to be able to filter projects for "US only," though.
Justin Roodman | TrustRadius Reviewer

Pros

Guru.com

  • The segmentation of information into Collections, boards and individual cards allows you to keep a good control and organization of information contained within.
  • An add-on app for Slack and a Chrome extension mean you don't even need to have the Guru.com site open to still be able to access all of your stored information.
  • The ability to allow some or all users to create & edit cards adds value and strengthens the team collaboration.
Faisal Hussain | TrustRadius Reviewer

Upwork

  • Messaging service is available in a browser, Windows, and Android, so I can communicate with clients wherever I go.
  • Project searching is very powerful, which makes it easy for me to find projects to bid on.
  • Scaled project fees make great sense for long-term commitments.
  • Ratings and feedback system make it easier to spot good clients.
  • Tech support is active and always responsive.
Benjamin E. Jerew | TrustRadius Reviewer

Cons

Guru.com

  • Wish the site was a bit more organized.
  • Each user should have their own "site section" so to speak.
  • Easier method of inserting images.
Jess Davis | TrustRadius Reviewer

Upwork

  • Upwork is pricey, they take 10% of every transaction of the freelancer, and if you have a premium membership the cost gets higher.
  • Doing your first freelancer job can be difficult since there are so many freelancers on that website, so be prepared to set a really low rate at first.
  • The website can be a bit laggy. I have lost some jobs just because I'm not able to load the information before the clock finishes just because of some lag issues.
Manuel Aguilar | TrustRadius Reviewer

Support Rating

Guru.com

No score
No answers yet
No answers on this topic

Upwork

Upwork 9.2
Based on 5 answers
Support has been great. Rarely have I ever had an issue that has required support but when I have they have been great. I did have to interact with support to confirm my identity and the process was easy and quick and support was helpful to know what I needed to do to accomplish that task.
Taylor Robinson | TrustRadius Reviewer

Alternatives Considered

Guru.com

No answers on this topic

Upwork

Upwork is better if you are looking for some quick hires that can help solve simple problems. If you are looking for someone to join your team, I would recommend something like Indeed or ZipRecruiter. I've heard Fiverr is also good, but I haven't used it yet. Overall, Upwork is a great platform.
Brian Chung | TrustRadius Reviewer

Return on Investment

Guru.com

  • 100 times better than writing up and printing multiple training manuals & presentation handouts!
  • Team members know they have easy access to any and all knowledge so they can refresh at their own pace without the need for repeat training sessions/presentations.
Faisal Hussain | TrustRadius Reviewer

Upwork

  • Upwork takes a cut from revenue, but it's not devastating. After maintaining a large contract for a long time, that percentage they take is lessened.
  • This percentage they take, however, makes us not want to add clients we find outside of Upwork to that platform.
Alan Bloxham | TrustRadius Reviewer

Pricing Details

Guru.com

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Upwork

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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