Guru vs. PTC Service Knowledge and Diagnostics
Guru vs. PTC Service Knowledge and Diagnostics
Product | Rating | Most Used By | Product Summary | Starting Price |
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Guru | N/A | Enterprise AI Search, Intranet, and Wiki in one platform. Guru lives in tools organizations already use, so no need to context switch. Users can find info across any app, have an expert help if the info can't be found, and let Guru proactively identify knowledge gaps, duplicate knowledge, and translate it to 100 languages. | $12 per month per user | |
PTC Service Knowledge and Diagnostics | N/A | The PTC Service Knowledge and Diagnostics solution features connected interactive diagnostics that automates issue diagnostics and enables remote diagnostics of smart, connected products (SCP) with an intelligent knowledge base system. | N/A |
Guru | PTC Service Knowledge and Diagnostics | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | $5,000 one-time fee per installation | No setup fee | ||||||||||||||
Additional Details | *Annual pricing. $12 when billed monthly. | — | ||||||||||||||
More Pricing Information |
Guru | PTC Service Knowledge and Diagnostics | |
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Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
Guru | PTC Service Knowledge and Diagnostics | |
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Small Businesses | Notion Score 8.8 out of 10 | Notion Score 8.8 out of 10 |
Medium-sized Companies | Tridion Score 9.0 out of 10 | Tridion Score 9.0 out of 10 |
Enterprises | Tridion Score 9.0 out of 10 | Tridion Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Guru | PTC Service Knowledge and Diagnostics | |
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Likelihood to Recommend | 9.0 (191 ratings) | - (0 ratings) |
Likelihood to Renew | 8.6 (13 ratings) | - (0 ratings) |
Usability | 8.4 (13 ratings) | - (0 ratings) |
Availability | 9.1 (4 ratings) | - (0 ratings) |
Performance | 8.9 (4 ratings) | - (0 ratings) |
Support Rating | 7.8 (28 ratings) | - (0 ratings) |
In-Person Training | 9.1 (1 ratings) | - (0 ratings) |
Online Training | 8.6 (2 ratings) | - (0 ratings) |
Implementation Rating | 8.2 (7 ratings) | - (0 ratings) |
Configurability | 7.6 (3 ratings) | - (0 ratings) |
Ease of integration | 5.9 (2 ratings) | - (0 ratings) |
Product Scalability | 8.6 (4 ratings) | - (0 ratings) |
Vendor post-sale | 8.6 (4 ratings) | - (0 ratings) |
Vendor pre-sale | 9.1 (4 ratings) | - (0 ratings) |
Guru | PTC Service Knowledge and Diagnostics | |
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Likelihood to Recommend | Guru Technologies | PTC No answers on this topic |
Pros | Guru Technologies | PTC No answers on this topic |
Cons | Guru Technologies | PTC No answers on this topic |
Likelihood to Renew | Guru Technologies | PTC No answers on this topic |
Usability | Guru Technologies | PTC No answers on this topic |
Reliability and Availability | Guru Technologies | PTC No answers on this topic |
Performance | Guru Technologies | PTC No answers on this topic |
Support Rating | Guru Technologies | PTC No answers on this topic |
In-Person Training | Guru Technologies | PTC No answers on this topic |
Online Training | Guru Technologies | PTC No answers on this topic |
Implementation Rating | Guru Technologies | PTC No answers on this topic |
Alternatives Considered | Guru Technologies | PTC No answers on this topic |
Scalability | Guru Technologies | PTC No answers on this topic |
Return on Investment | Guru Technologies | PTC No answers on this topic |
ScreenShots | Guru Screenshots |