One platform for all your knowledge needs
February 20, 2026

One platform for all your knowledge needs

Letitia Handuc | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Guru

Guru has been incredibly valuable for our knowledge management. I integrated it with multiple sources, from Gong to Asana, Google Drive, and more, and now we can easily rely on one single platform for all our knowledge needs.I especially love that you can verify content and schedule review timelines, which helps ensure everything stays up to date and that our information remains accurate and reliable.Honestly, I wouldn’t switch to any other platform. Guru covers all of our internal business needs perfectly.

Pros

  • The integrations with other tools and other sources are very easy to set up.
  • The interface is very intuitive and helps to organize the content in any specific and particular business need.
  • The AI agents are gathering not only the content added inside Guru but also the sources which can provide you responses to many, many business questions that you cannot always find the answers to with other tools.

Cons

  • What I'm missing, to be honest, is to have the functionality to be able to duplicate the content from one page to another in order just to do easy updates or edits.
  • For our use case, it saved time across GTM teams, being able to support the knowledge management based on each team's needs and use cases and language, all in the same place.
  • We have been using the platform for the past six months. It's early to measure the ROI of it, but I can share that at least 20% of the time that we were investing in other tools was saved by Guru.
What am I looking for from the partners that I'm working with? To be supported on my role in order to succeed, and Guru does that. It supported me to easily set it up, easily integrate with multiple sources based on my needs, and an easy launch, such an easy rollout that I didn't need to even beta test it or have a soft launch. I went directly with a full launch, which saved me a lot of time also and saved time across teams. I'm internally advocating for how useful it is across the teams to find very quick answers to very complex questions.
  • Notion
  • Atlassian Confluence
Compared with the vendors that we initially evaluate the AI functionality of, Guru makes the difference and also the interface capabilities, making it user-friendly, being able to build it up in a professionally way. there are no limitations on the customization of the interface, which supports multiple use cases at once and can apply to different teams that have different needs

Do you think Guru delivers good value for the price?

Yes

Are you happy with Guru's feature set?

Yes

Did Guru live up to sales and marketing promises?

Yes

Did implementation of Guru go as expected?

Yes

Would you buy Guru again?

Yes

Guru supports the collaboration async across teams, and my experience so far was amazing both with the tool and the teams that I've been working with. I can easily rely on one single platform for all our internal knowledge management. Guru has been incredibly valuable for our knowledge management. I integrated it with multiple sources, from Gong to Asana, Google Drive, and more, and now we can easily rely on one single platform for all our knowledge needs.I especially love that you can verify content and schedule review timelines, which helps ensure everything stays up to date and that our information remains accurate and reliable.Honestly, I wouldn’t switch to any other platform. Guru covers all of our internal business needs perfectly.

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