What users are saying about
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Top Rated
122 Ratings

Gusto

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Top Rated
122 Ratings
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Score 8.5 out of 100
2 Ratings
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Score 1.6 out of 100

Likelihood to Recommend

Gusto

You pay for the amount of users, so it's good for companies both large and small. Anytime you have W-2 employees I would think it is a great fit. You can also use it to pay independent contractors, although I haven't used those features before.The time tracking features are included with one of the plans so if you want employees to be able to track time and have payroll automatically reflect their hours, it's great for that. It's also very easy to reimburse employees for expenses and things like that.We didn't know about this when we got Gusto, but it also does a great job with little things such as welcome cards for new employees, it lets you make birthday cards, and little things like that.
McKay Salisbury | TrustRadius Reviewer

PeopleStrategy

Unless PeopleStrategy has made improvements to the quality of support they give their users as well as the system they support there is no situation in which I would ever recommend them to another HR professional. I'd prefer to save them the headache and hassle that I wish someone had provided us.
Erin Tucker | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Gusto
8.8
PeopleStrategy
4.0
Pay calculation
Gusto
8.8
PeopleStrategy
Support for external payroll vendors
Gusto
8.5
PeopleStrategy
10.0
Benefit plan administration
Gusto
8.3
PeopleStrategy
1.0
Direct deposit files
Gusto
8.9
PeopleStrategy
Salary revision and increment management
Gusto
8.9
PeopleStrategy
1.0
Reimbursement management
Gusto
9.5
PeopleStrategy

Human Resource Management

Gusto
PeopleStrategy
4.5
Employee demographic data
Gusto
PeopleStrategy
10.0
Employment history
Gusto
PeopleStrategy
2.0
Workflow for transfers, promotions, pay raises, etc.
Gusto
PeopleStrategy
3.0
Organizational charting
Gusto
PeopleStrategy
1.0
Organization and location management
Gusto
PeopleStrategy
1.0
Compliance data (COBRA, OSHA, etc.)
Gusto
PeopleStrategy
10.0

Employee Self Service

Gusto
PeopleStrategy
10.0
Update personal information
Gusto
PeopleStrategy
10.0
View company policy documentation
Gusto
PeopleStrategy
10.0

HR Reporting

Gusto
PeopleStrategy
1.0
Report builder
Gusto
PeopleStrategy
1.0
Pre-built reports
Gusto
PeopleStrategy
1.0
Ability to combine HR data with external data
Gusto
PeopleStrategy
1.0

Pros

Gusto

  • Easy step by step setup from signup process to the automatic payments via EFT.
  • All forms and payments are done completely automated and electronically so no manual intervention. I set it up at the beginning of my first year and never looked at it until the next year when I did my taxes.
  • Payroll was easy, automated and simple manage for situations like overtime, time off and one time bonus payments.
  • Offering other pre tax benefits like 401K was easy to incorporate thru their partner apps.
Lou Gallo | TrustRadius Reviewer

PeopleStrategy

  • It was easy to navigate
  • Easy to read
  • Document upload was very easy and quick
  • User Access was really easy to manager and reset passwords.
Erin Tucker | TrustRadius Reviewer

Cons

Gusto

  • One issue that we've run into with Gusto are some limitations around certain kinds of withholdings from contractor pay. We've had to employ some manual work arounds.
  • When we switched from semi-monthly to an every 2 week payroll, we experienced an issue with Gusto where the payroll days are slightly out of sync. This is another minor issue that we manually work around.
Ed Hart | TrustRadius Reviewer

PeopleStrategy

  • The administrator support was very inadequate. There was no urgency in the responses we received and they were generally very unhelpful.
  • The customization for our company was lacking. There was no way to make it appealing to view.
  • The reporting tool was very poorly designed. When running reports the only option that worked sucessfully was to run a generic all encompassing people report and pair it down in excel based on the data you were trying to extract.
  • No user information was provided when changes were made to specific fields in the HRIS side so when one person changed something there was no way to identify later who the change was initiated by. This made it very difficult to be able to identify quality issues.
Erin Tucker | TrustRadius Reviewer

Likelihood to Renew

Gusto

Gusto 8.0
Based on 1 answer
While Gusto does have a few flaws on the whole it is a very user-friendly software that does a great job of making a very complicated and mundane task quite easy and it is also very cost-effective. But I find that it is not a great fit for everyone and there have been a few mistakes in the payroll tax filings that have caused me and my clients some concern
Lauri Paxton | TrustRadius Reviewer

PeopleStrategy

No score
No answers yet
No answers on this topic

Usability

Gusto

Gusto 10.0
Based on 1 answer
The UI is clean and simple. It's incredibly easy to find what you need to find, and if you can't, a quick search of their help files will direct you where you need to go about 90% of the time. For that last 10%, a support e-mail will result in a quick answer. Almost any time I try to do something new I haven't done before with Gusto, I can do it in a few minutes.
Christopher Cantrall | TrustRadius Reviewer

PeopleStrategy

No score
No answers yet
No answers on this topic

Support Rating

Gusto

Gusto 8.3
Based on 22 answers
In rare times that we had to reach out to support they are fast and friendly and always eager to assist. Says a lot of software when you do not have to reach out to support very often. Quick and easy access to support channels makes it pain-free when you do encounter an issue.
Anonymous | TrustRadius Reviewer

PeopleStrategy

No score
No answers yet
No answers on this topic

Alternatives Considered

Gusto

I do not have a background in HR or payroll, so I haven't used other tools like Gusto. We use Employee Navigator to view our health insurance plans and enter time off requests. I feel like we could use just Gusto if it offered these features as well. I'm not aware of other tools out there that stack up well against Gusto.
Jared DeLong | TrustRadius Reviewer

PeopleStrategy

ADP and Oracle are systems I have used and the GUI of Oracle even as antiquated as it is was vastly more efficient to work with than the people as well as system that PeopleStrategy claimed to be supporting. I didn't have any part in the selection of this system as it was in place before I was part of the team. We promptly began looking into all in one systems so that we could convert to a better experience for us as administrators and for the employees and their use. We ulitmatelt converted to ADP this year and even though the process was not as seemless as promised I would still take this process over using PeopleStrategy any time.
Erin Tucker | TrustRadius Reviewer

Return on Investment

Gusto

  • It has allowed us to put clients on a payroll provider, minimizing the manual accounting required, which has allowed us to keep our time down and our pricing competitive
  • It has provided a payroll provider for companies that, in the past, would have been too small to make the cost worthwhile
Jason Ackerman | TrustRadius Reviewer

PeopleStrategy

  • Duplicate work had to be done in order to make sure data had been saved
  • Third party linking for payroll was inadequate and sometimes didn't transmit accurate information up to and including pay changes, address changes, W4 updates, etc.
  • The process for benefits annual enrollment took 6 months to prepare outside of the normal negotiations that occur with our vendors. After the implementation had been done the reporting we had to create was inaccurate which required us to double check everyone. It was time consuming and very counter productive.
Erin Tucker | TrustRadius Reviewer

Screenshots

Pricing Details

Gusto

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Gusto Editions & Modules

Edition
Concierge: Includes everything in the Complete plan, plus access to certified HR pros and resources so you don’t have to go it alone.$149/month1
Complete: Includes everything in the Core plan, plus better HR tools so you can create a great place to work$39/month1
Core: Refreshingly easy payroll so you can get back to what matters most.$39/month2
Basic$19/month2
  1. $12 per employee/contractor
  2. $6 per employee/contractor
Additional Pricing Details
Gusto offers three simple pricing plans for payroll, benefits, and HR, so you can choose the plan that meets your business needs.

PeopleStrategy

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required

PeopleStrategy Editions & Modules

Additional Pricing Details
PeopleStrategy's pricing model is comprised of two primary components: a Per Employee Per Month fee for system usage, maintenance and support and a one-time Implementation fee that ranges from $20 - $35 per employee. Both components depend on the modules selected, the complexity of the setup, interfaces required, etc. There are optional capabilities offered through 3rd parties which are priced separately. For companies that select to use PeopleStrategy's brokerage services, a personalized quote will be provided.

Rating Summary

Likelihood to Recommend

Gusto
8.3
PeopleStrategy
1.0

Likelihood to Renew

Gusto
8.0
PeopleStrategy

Usability

Gusto
10.0
PeopleStrategy

Support Rating

Gusto
8.3
PeopleStrategy

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