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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Guusto

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    Guusto helps HR leaders build recognition programs for frontline and office employees, so people feel inspired to do their best and never want to leave. Recipients get to choose where to redeem from thousands of merchant locations, and one day of clean water is donated with every gift sent makes a positive social impact. There are no markups, unclaimed rewards are credited back in full, and it’s free to get started.

    $0

    per month

    Small Improvements

    Score7.2 out of 10
    N/APerformance Reviews & 360s Provide employees with structured opportunities for reflection and assessment through performance reviews and peer feedback. Customize the questions, define who participates, establish a cadence that suits an organization’s schedule, and run reviews for different departments at the same time. Ongoing Feedback Praise coworkers for a job well done and request feedback at any time from anyone. Prepare for…

    $2

    per user, per month

    Pricing
    GuustoSmall Improvements
    Editions & Modules
    Individual
    $0
    Essential
    $2.25
    per month per user
    Premium
    $3.50
    per month per user
    Engagement and Retention Add-on
    $2
    per user, per month
    Performance Starter Pack
    $5
    per user, per month
    Feedback and Performance Suite
    $7
    per user, per month
    Offerings
    Pricing Offerings
    GuustoSmall Improvements
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsContract minimums may apply.We also offer volume discounts if you have over 200 employees! Please see the calculator on our pricing page to calculate your exact price.
    More Pricing Information
    Community Pulse
    GuustoSmall Improvements
    Considered Both Products
    Guusto
    No answer on this topic
    Small Improvements
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    10 Answers
    75%
    Would buy again
    6 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    10 Answers
    75%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    8 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    8 Answers
    No answers on this topic
    Features
    GuustoSmall Improvements
    Performance and Goals
    Comparison of Performance and Goals features of Guusto and Small Improvements
    Feature
    Guusto
    -
    Ratings
    Small Improvements
    8.3
    9 Ratings
    6% above category average
    Corporate goal setting00 Ratings7.02 Ratings
    Subordinate goal setting00 Ratings7.53 Ratings
    Individual goal setting00 Ratings10.09 Ratings
    Line-of sight-visibility00 Ratings7.83 Ratings
    Performance tracking00 Ratings9.08 Ratings
    Performance Management
    Comparison of Performance Management features of Guusto and Small Improvements
    Feature
    Guusto
    -
    Ratings
    Small Improvements
    9.3
    9 Ratings
    10% above category average
    Performance plans00 Ratings10.08 Ratings
    Plan weighting00 Ratings8.03 Ratings
    Manager note taking00 Ratings10.08 Ratings
    Performance improvement plans00 Ratings8.33 Ratings
    Review status tracking00 Ratings9.09 Ratings
    Rater nomination workflow00 Ratings10.07 Ratings
    Review reminders00 Ratings10.08 Ratings
    Workflow restrictions00 Ratings9.04 Ratings
    Multiple review frequency00 Ratings10.06 Ratings
    Reporting00 Ratings9.05 Ratings
    Best Alternatives
    GuustoSmall Improvements
    Small Businesses
    No answers on this topic
    15Five
    Score8 out of 10
    Medium-sized Companies
    Bonusly
    Score9.6 out of 10
    Reflektive
    Score9.5 out of 10
    Enterprises
    Achievers
    Score9.8 out of 10
    Reflektive
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GuustoSmall Improvements
    Likelihood to Recommend
    9.7
    (10 ratings)
    9.0
    (11 ratings)
    Support Rating
    -
    (0 ratings)
    7.1
    (4 ratings)
    User Testimonials
    GuustoSmall Improvements
    Likelihood to Recommend
    Guusto
    We held a balcony decorating contest and residents were rewarded with the ability to quickly and easily select the gift card that best suited their needs. I was awarded a gift card for performance at work and was to access the reward quickly. In both cases, it was easy and seamless for both sender and receiver.
    Incentivized
    Read full review
    Small Improvements
    I'm honestly not sure why my company chose to use Small Improvements. We used Lattice before for the all the same use cases I mentioned here. The employee performance review feature might be a bit better in Small Improvements, but the goal-setting tool and the 1:1 tool are very weak. I may not have benefitted yet from all the features that Small Improvements have to offer, but so far it looks like a pretty basic HR tool with much better alternatives out there. If it's cheaper than the competition, that might be the only argument to go with it.
    Incentivized
    Read full review
    Pros
    Guusto
    • Wide Variety of options on which to use the allotted gift card.
    • Easy method of delivery (e-mail).
    • Can choose whether to have the manager make the allocations, or allow team members to send them directly.
    Incentivized
    Read full review
    Small Improvements
    • Goal Tracking: Enables users to chart goals, track progress, and provide details about what they want/expect to achieve.
    • Praise Wall: A public place to post positive and encouraging comments about other employees.
    • 360 Reviews: Users can request and gain 1:1 feedback; this can be anonymous if desired.
    Incentivized
    Read full review
    Cons
    Guusto
    • Research demographics on variety of stores.
    • I am in a very remote location most of the shops are an hour away.
    • Gas cars would be amazing.
    • Visa option would be great.
    Incentivized
    Read full review
    Small Improvements
    • Being able to edit projects more easily (and have a documented edit history) would be beneficial.
    • Possibly integrations with popular platforms (such as JIRA) to give expanded detail of project tracking.
    • Gantt charts would be a nice to have for a top level management view.
    Incentivized
    Read full review
    Support Rating
    Guusto
    No answers on this topic
    Small Improvements
    The customer support is quick and thorough, they have access to our account to answers are tailored to our needs. They also have a good knowledge base and self-help site with some video tutorials and FAQs which saved us time as opposed to just calling or emailing support. For the times that we did reach out, it only took one response to get our issue resolved.
    Incentivized
    Read full review
    Alternatives Considered
    Guusto
    Ease of setup and use is the first and foremost thing that appealed to us to use Guusto. Employees had to sign up for Guusto which was a smooth process. Then the wide variety of Gift card selections played another key role in choosing Guusto over the other vendor. Smooth transitioning and setting up with our organization are the key benefits which helped us choose Guusto.
    Incentivized
    Read full review
    Small Improvements
    Lattice was able to link in with core OKRs whereas from my memory, Small Improvements didn't support this goal setting and tracking framework. While it was good for sentiment and management frameworks, it was unable to connect with the greater company vision as well as Lattice - that was the reason that we moved.
    Incentivized
    Read full review
    Return on Investment
    Guusto
    • You can charge up your account for future use which is very handy, but if you're charging from a credit card, you'll want to load over $500 to avoid fees.
    Incentivized
    Read full review
    Small Improvements
    • Before we had Small Improvements, personal goal setting was completely disorganized. Some managers made sure it was done, likewise many did not.
    • Having past goals collected in one repository has been a blessing. I couldn't imagine not having Small Improvements or something comparable.
    Incentivized
    Read full review
    ScreenShots

    Guusto Screenshots

    Screenshot of Email ClaimScreenshot of Why Guusto

    Small Improvements Screenshots

    Screenshot of Provide employees with structured opportunities for reflection and assessment through Performance ReviewsScreenshot of Decide whether or not you want manager to approve nominations for 360 FeedbackScreenshot of Share agenda items, meeting notes, and follow-up discussions with 1:1 MeetingsScreenshot of Create templated 1:1 meeting agendas for your managersScreenshot of Identify goals, set success measures, and track the results with ObjectivesScreenshot of Give public kudos to your colleagues with Praise