An open-source end-to-end GenAI platform for air-gapped, on-premises or cloud VPC deployments. Users can Query and summarize documents or just chat with local private GPT LLMs using h2oGPT, an Apache V2 open-source project. And the commercially available Enterprise h2oGPTe provides information retrieval on internal data, privately hosts LLMs, and secures data.
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Oracle Digital Assistant
Score 7.9 out of 10
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Oracle Digital Assistant delivers an AI platform to create conversational experiences for business applications through text, chat, and voice interfaces.
Most suited if in little time you wanted to build and train a model. Then, H2O makes life very simple. It has support with R, Python and Java, so no programming dependency is required to use it. It's very simple to use. If you want to modify or tweak your ML algorithm then H2O is not suitable. You can't develop a model from scratch.
As mentioned in pros and cons, it depends on the use cases. Most of the normal chatbot use cases can be handled by ODA. If you want to build a chatbot with menu style or conversation style (it is not straight forward but it can be done), ODA can be perfect. If use cases are to also include AI with emotional intelligence to make conversational more interactive and also be able to detect through AI engine automatically what a person would like to do or perform or ask, then ODA may not fit for it. If you also are looking for virtual agents through tighter IVR integration then ODA may not be right. There are a few limitations around the number of words in the text to voice feature.
Both are open source (though H2O only up to some level). Both comprise of deep learning, but H2O is not focused directly on deep learning, while Tensor Flow has a "laser" focus on deep learning. H2O is also more focused on scalability. H2O should be looked at not as a competitor but rather a complementary tool. The use case is usually not only about the algorithms, but also about the data model and data logistics and accessibility. H2O is more accessible due to its UI. Also, both can be accessed from Python. The community around TensorFlow seems larger than that of H2O.
I selected Oracle Digital Assistant against all other digital assistant platforms as this platform works like a charm with any Oracle application. It integrates well with Oracle Integration Cloud. The new beta version has an inbuilt conversation builder which can be used to build conversation without the YAML code.
Positive impact: saving in infrastructure expenses - compared to other bulky tools this costs a fraction
Positive impact: ability to get quick fixes from H2O when problems arise - compared to waiting for several months/years for new releases from other vendors
Positive impact: Access to H2O core team and able to get features that are needed for our business quickly added to the core H2O product